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Smile Hotel Sugamo

3.0 star property
Hotel in Tokyo with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Smile Hotel Sugamo

Breakfast served
Reception
Down comforters, memory foam beds, in-room safe, desk
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-4-7 Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002
  • Place, Sunshine City Shopping Mall
    ‪3 min drive‬
  • Place, Waseda University
    ‪5 min drive‬
  • Place, Tokyo Dome
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking

Down comforters, memory foam beds, in-room safe, desk

Single Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room

Down comforters, memory foam beds, in-room safe, desk

Semi Double Room

  • Sleeps 2

View all photos for Adjacent Single Rooms-non-smoking

Down comforters, memory foam beds, in-room safe, desk

Adjacent Single Rooms-non-smoking

  • Sleeps 2

View all photos for Single Room

Down comforters, memory foam beds, in-room safe, desk

Single Room

  • Sleeps 1

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About the neighborhood

Tokyo

Located in Toshima, Smile Hotel Sugamo is within a few miles (5 km) of popular sights such as Tokyo Dome and Waseda University. The 126 rooms at this 3-star hotel include refrigerators, TVs, and memory foam beds.

What's nearby

  • Sunshine City Shopping Mall - 3 min drive - 1.3 miles
  • Waseda University - 5 min drive - 2.6 miles
  • Tokyo Dome - 6 min drive - 2.8 miles
  • Ueno Zoo - 7 min drive - 2.8 miles
  • Ueno Park - 7 min drive - 2.7 miles

Getting around

  • Sugamo Station - 3 min walk
  • Koshinzuka Station - 14 min walk
  • Haneda Airport (HND) - 22 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪やきとん 多吉 巣鴨店 - ‬1 min walk
  • ‪鳥貴族 巣鴨店 - ‬1 min walk
  • ‪晩杯屋 巣鴨北口店 - ‬1 min walk
  • ‪ほていちゃん 巣鴨店 - ‬1 min walk

About this property

Smile Hotel Sugamo

Hotel in Tokyo with a 24-hour front desk and a restaurant
Guests staying at Smile Hotel Sugamo enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is offered for JPY 2000 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage.
Guests can expect TVs with pay movies, along with free WiFi and wired Internet. Memory foam beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 2000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Sugamo
Smile Hotel Sugamo Tokyo
Smile Sugamo
Smile Sugamo Tokyo
Smile Hotel Sugamo Tokyo, Japan
Smile Hotel Sugamo Tokyo Japan
Smile Hotel Sugamo Hotel
Smile Hotel Sugamo Tokyo
Smile Hotel Sugamo Hotel Tokyo

Frequently asked questions

Is free cancellation available at Smile Hotel Sugamo?

Smile Hotel Sugamo provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What can I see close to Smile Hotel Sugamo?

This hotel is situated in Toshima, close to Tokyo Dome, Sensoji Temple, and Tokyo Imperial Palace. You'll also find Ueno Zoo and Ueno Park within a short drive.

Will I be able to park at Smile Hotel Sugamo?

Yes, parking is offered for JPY 2,000 per night. Accessible parking is also available for guests.

Does Smile Hotel Sugamo include a casino on the premises?

No, Smile Hotel Sugamo doesn't have a casino.

Is there an indoor pool at Smile Hotel Sugamo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Smile Hotel Sugamo?

Amenities that appeal to couples at this hotel include in-room massages, a soaking tub, and a memory foam mattress.

Does Smile Hotel Sugamo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Smile Hotel Sugamo feature a restaurant that includes a breakfast menu?

Yes, Smile Hotel Sugamo serves breakfast for a surcharge from its restaurant.

Will Smile Hotel Sugamo allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Sugamo.

Does Smile Hotel Sugamo have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Smile Hotel Sugamo?

The closest major airport to Smile Hotel Sugamo is Haneda Airport (HND), which is 18.9 mi away (22 minutes by car).

Can I book a room with a balcony at Smile Hotel Sugamo?

No, there aren't any guestrooms with balconies at Smile Hotel Sugamo.

Smile Hotel Sugamo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 709 reviews
Rating 8 - Good. 283 out of 709 reviews
Rating 6 - Okay. 88 out of 709 reviews
Rating 4 - Poor. 20 out of 709 reviews
Rating 2 - Terrible. 7 out of 709 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clint

Liked: Property conditions & facilities
Disliked: Amenities
The wifi was really bad. I felt like I was being thettled for internet. Which was frustrating because the staff was very kind. I felt as though sitting in the room was a prison because all I could do was sleep. I am not going to return because we had one key and crappy internet.
Stayed 7 nights in Jul 2025

10/10 Excellent

RIEKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcia-Sue

Stayed 6 nights in Jun 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smile Hotel Sugamo was the perfect stay for me. It had a comfortable single room, friendly and helpful staff, with convenience stores and a train station nearby. It was easy to travel about Tokyo and even Sugamo had a few nice spots to offer despite its quieter nature. I would highly recommend this hotel and would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

SUYEON

Stayed 4 nights in Jun 2025

10/10 Excellent

JIHWAN

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

音に不満

トイレの流す水の音が大きく、隣の部屋の水の音も聞こえ、なんとかならないかなあと思いました。
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Hiroshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

TAKAAKI

Stayed 1 night in Apr 2025

10/10 Excellent

King Chung

Stayed 3 nights in May 2025

10/10 Excellent

David, calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

ryuji

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

SEOMI

Stayed 4 nights in Apr 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location, walk to JR station in 3 minutes, easy access to shopping and restaurants. Although the room is small but it has everything you need. Bed was comfortable. Staff were friendly, but you have to leave key at the lobby when you go out.
Stayed 8 nights in Mar 2025

10/10 Excellent

Masanari, Cliffside Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Brenden Gary

Business traveler
Liked: Property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, the train station is close by, and had good food options nearby
Stayed 5 nights in Apr 2025

6/10 Okay

Vincent

I have stayed at this hotel before and returned even though the price has gone through the roof for some strange reason. The water that guests used to receive daily from the maid was now locked in a machine for which guests were offered tokens and humiliated into going to reception to get water from a vending machine. The water bottles are now half the size! People in rooms on the top floor smoked constantly and no staff did a thing about it. When I placed my luggage with staff on the last day I was the only guest to be asked how long I intended to leave it there for. Smile hotel is pretty good but prices are rising due to greed brought on by rampant tourism so I feel this may be my last trip but never say never.
Stayed 11 nights in Mar 2025

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

Steve

トイレからずっと臭いがするし、ベッドの頭側の電源プラグが使えない。
Stayed 5 nights in Mar 2025

10/10 Excellent

GaltOchir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too small, otherwise its fine for 2 people
Stayed 8 nights in Feb 2025