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Shinjuku Urban Hotel

2.5 star property

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Photo gallery for Shinjuku Urban Hotel

A large room for families use (W/Washing Machine) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Aerial view
Pent house for families use(W/Washing Machine) | Private kitchenette | Fridge
Pent house for families use(W/Washing Machine) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪6 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Smoking

7.8 out of 10
Good
(32 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Non Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Smoking

7.6 out of 10
Good
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Traditional Room

Japanese Traditional Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Japanese Traditional Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for A large room for families use (W/Washing Machine)

A large room for families use (W/Washing Machine) | Private kitchenette | Fridge

A large room for families use (W/Washing Machine)

  • 786 sq ft
  • 2 bedrooms
  • Sleeps 11
  • 6 Twin Futons

View all photos for Pent house for families use(W/Washing Machine)

Pent house for families use(W/Washing Machine) | Private kitchenette | Fridge

Pent house for families use(W/Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)
  • 936 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 5 Twin Beds

View all photos for Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine) | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (W/ Washing Machine)

  • 549 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room (No Cleaning), Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room (No Cleaning), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room (No Cleaning), Smoking

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room (No Cleaning), Non Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Shinjuku Gyoen National Garden, Shinjuku Urban Hotel is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. The 33 rooms at this hotel include refrigerators and TVs.

What's nearby

  • Samurai Museum - 3 min walk - 0.2 miles
  • Isetan Department Store Shinjuku - 6 min walk - 0.4 miles
  • Shinjuku Isetan - 8 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 12 min walk - 0.7 miles

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 54 min drive

Restaurants

  • ‪新宿 NINE SPICES - ‬1 min walk
  • ‪山水草木 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪博多っ子 - ‬1 min walk
  • ‪世界の山ちゃん - ‬1 min walk

About this property

Shinjuku Urban Hotel

At Shinjuku Urban Hotel, guests have access to a vending machine. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
For entertainment, guests can enjoy TVs. Bathrooms have free toiletries, slippers, and toilets with an electronic bidet. Refrigerators, phones, and desks are also available.

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  • Restaurant
  • Air conditioning
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Property amenities

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Shinjuku Urban Hotel?

Shinjuku Urban Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Shinjuku Urban Hotel?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on Mar 23, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Shinjuku Urban Hotel?

This hotel is situated in Shinjuku, just steps from Samurai Museum, and within a 10-minute walk of Shinjuku Isetan and Isetan Department Store Shinjuku. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Does Shinjuku Urban Hotel include a casino on the premises?

No, Shinjuku Urban Hotel doesn't have a casino.

Will I find an indoor pool at Shinjuku Urban Hotel?

No, there is no indoor pool at this hotel.

Does Shinjuku Urban Hotel have a restaurant that serves breakfast?

No, Shinjuku Urban Hotel doesn't have a restaurant that serves breakfast.

Will Shinjuku Urban Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shinjuku Urban Hotel.

Where is the closest airport to Shinjuku Urban Hotel?

The closest major airport to Shinjuku Urban Hotel is Haneda Airport (HND), which is 18.2 mi away (54 minutes by car).

Shinjuku Urban Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 293 out of 632 reviews
Rating 8 - Good. 210 out of 632 reviews
Rating 6 - Okay. 88 out of 632 reviews
Rating 4 - Poor. 28 out of 632 reviews
Rating 2 - Terrible. 13 out of 632 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room for travelling with a small group. The fridge size made it nice to store beverages and food from the nearby convenience stores. The washer and dryer also allow you to pack less clothing so you have more room for souvenirs.
Stayed 14 nights in Oct 2025

10/10 Excellent

Marissa

Stayed 8 nights in Nov 2025

8/10 Good

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff were friendly and checking in and out was a breeze. The room is slightly larger than typical hotels in Japan so that’s a bonus.
Stayed 15 nights in Oct 2025

10/10 Excellent

Jean Paul

Liked: Cleanliness, property conditions & facilities
Great value for the price. The rooms are old but kept clean and are a little bit larger than other business hotels/economic hotels in Japan. The front desk is very helpful and the cleaning persons really put effort. The location is also great, as it is 7-10 minutes away from Shinjuku Sanchome station or 15-20 minutes away from Shinjuku station. One downside is you will be in the heart of Tokyo’s entertainment district and it will be noisy throughout the night.
Stayed 5 nights in Oct 2025

8/10 Good

sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were great and helpful but the hotel is getting a little bit run down. That said it was a good price, convenient and in a safe area. It was a bit noisy at night, but the noise was from the street - not the hotel’s fault. And the noise was no match for a good pair of foam earplugs.
Stayed 5 nights in Oct 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Jayme

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I saw on the reviews, was a dirty room with mosquitoes and carpet was stained. Staff was great! But I will not be staying there again.
Stayed 4 nights in Oct 2025

6/10 Okay

xiao long

Traveled with family
Liked: Cleanliness, staff & service
Good location. Room is too old and small. Actually it’s worth the lower price.
Stayed 2 nights in Oct 2025

6/10 Okay

Lee

Disliked: Cleanliness

Meh

Hotel is old; Staff did not speak English. I was disappointed when I couldn’t send my luggage to the airport with their help. There were someone else’s hair in the bathroom . Room was spacious though . Duck was a cute addition
Stayed 2 nights in Oct 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 4 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place was so good, I already miss it.

Very friendly staff. Willing to go the extra mile for you. They absolutely took care of my luggage forwarding. The room was very clean when I came. They provided good amenities and toiletries. Location is amazing as well. Right in the heart of Shinjuku, with excellent restaurants and convenience stores nearby. Public transportation is very close as well.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super cozy, right next to a few good food options and staff was super friendly and helpful would stay again
Stayed 6 nights in Aug 2025

2/10 Terrible

Mario

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Mold
Stayed 3 nights in Jul 2025

10/10 Excellent

Niall

Stayed 5 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to most things in Shinjuku plus a 7 11 was right next door
Stayed 3 nights in Jul 2025

10/10 Excellent

Ho Xuan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Rich

Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

4/10 Poor

raymond w

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The washroom has lots of mold. The bed and linens are terrible. Nosie and leaking in room aircon.
Stayed 1 night in Jun 2025

6/10 Okay

Gabriel

Traveled with group
Disliked: Amenities, property conditions & facilities
This hotel is more like a motel in a very populated area with businesses. One thing I wished I knew was that’s it’s considered in the red lights district. However, I would possibly stay here again
Stayed 4 nights in May 2025

10/10 Excellent

Nouphone

Stayed 4 nights in May 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the location was great, definitely would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property and will 100% book it again, specifically room 903. Thank you for the excellent service
Stayed 5 nights in Apr 2025