Located in Shibuya, Shibuya Excel Hotel Tokyu is adjacent to Shibuya Crossing with other popular attractions like National Stadium within a couple of miles (3 km). This 408-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.
What's nearby
Shibuya Crossing - 2 min walk - 0.1 miles
Hachikō Memorial Statue - 2 min walk - 0.1 miles
Shibuya Sky - 3 min walk - 0.2 miles
Cerulean Tower - 3 min walk - 0.2 miles
Love Hotel Hill - 4 min walk - 0.3 miles
Getting around
Shibuya Station - 1 min walk
Shinsen Station - 8 min walk
Haneda Airport (HND) - 44 min drive
Restaurants
Starbucks - 1 min walk
カレーショップ C&C - 2 min walk
信州屋 - 1 min walk
はなまるうどん - 1 min walk
スタミナラーメン鬼山 - 1 min walk
About this property
Shibuya Excel Hotel Tokyu
At Shibuya Excel Hotel Tokyu, guests have access to free WiFi in public areas, conference space, and free newspapers. Self parking is offered for JPY 3000 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include laundry facilities, a banquet hall, and a vending machine.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, free newspapers, and safes.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Covered self parking on site (JPY 3,000 per night; includes in/out privileges)
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
108 square feet of conference space
Meeting room
Spa
In-room massages
Accessibility
Elevator
More
25 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Pillow menu
Premium bedding
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Pay movies
Food and drink
Free bottled water
Refrigerator
Restaurant dining guides
Room service
More
Air conditioning (climate-controlled)
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Property payment types
Important information
Fees
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for continental breakfast: approximately JPY 3500 per person
Covered self parking fee: JPY 3000 per night (in/out privileges)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2 PM—-midnight
Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector and a security system.
Additional information about polices, regulations, and more:
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
Frequently asked questions
Is free cancellation available at Shibuya Excel Hotel Tokyu?
Shibuya Excel Hotel Tokyu offers free cancellation on some room rates. For more details, review the cancellation policy on our site.
How much does it cost to stay at Shibuya Excel Hotel Tokyu?
As of May 10, 2026, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jun 8, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see near Shibuya Excel Hotel Tokyu?
This hotel is situated in Shibuya, just steps from Shibuya Crossing and Hachikō Memorial Statue, and within a short walk of Shibuya Sky. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.
Will I be able to park at Shibuya Excel Hotel Tokyu?
Yes, covered parking is offered for JPY 3,000 per night with in/out privileges.
Are there luxury amenities available at Shibuya Excel Hotel Tokyu?
Yes, guests can indulge in luxuries such as a deep soaking bathtub, 2 restaurants, and in-room massages at this hotel.
Does Shibuya Excel Hotel Tokyu include a casino on the premises?
No, Shibuya Excel Hotel Tokyu doesn't have a casino.
Is there an indoor pool at Shibuya Excel Hotel Tokyu?
No, there is no indoor pool at this hotel.
Is Shibuya Excel Hotel Tokyu good for couples?
There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and a bar/lounge.
Does Shibuya Excel Hotel Tokyu have a hot tub?
No, this hotel doesn't have a spa tub.
Does Shibuya Excel Hotel Tokyu feature a restaurant that includes a breakfast menu?
Yes, Shibuya Excel Hotel Tokyu has 2 restaurants, and serves continental breakfast each morning for a surcharge.
Does Shibuya Excel Hotel Tokyu allow pets to stay free of charge?
No, pets aren't allowed at Shibuya Excel Hotel Tokyu.
Does Shibuya Excel Hotel Tokyu have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
Where is the closest airport to Shibuya Excel Hotel Tokyu?
The closest major airport to Shibuya Excel Hotel Tokyu is Haneda Airport (HND), which is 15.3 mi away (44 minutes by car).
Can I book a room with a balcony at Shibuya Excel Hotel Tokyu?
No, you won't find guestrooms with balconies at Shibuya Excel Hotel Tokyu.
Shibuya Excel Hotel Tokyu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location is perfect right in the middle of Shibuya, easy access to the metro stations , also you can take pictures of the Shibuya crossing from the top, the staff it’s so polite, and the buffet its alright