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SHIBUYA STREAM HOTEL

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Lobby
Property amenity
A high-rise building with a grid-like facade, surrounded by other urban structures.
Dining
Soundproofing, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Hikarie
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(96 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 392 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

A modern hotel room with two beds, a sofa, a TV, and a city view.

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

A modern hotel room with two beds, a sofa, a TV, and a city view.

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

A hotel room with a large bed, a desk, and a chair.

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Tokyo

Located in Shibuya within a short walk of Shibuya Crossing, SHIBUYA STREAM HOTEL is within 2 miles (3 km) of other popular sights such as Meiji Jingu Shrine. This 177-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shibuya Sky - 2 min walk - 0.1 miles
  • Shibuya Scramble Square - 2 min walk - 0.1 miles
  • Shibuya Hikarie - 3 min walk - 0.2 miles
  • Shibuya Crossing - 5 min walk - 0.3 miles
  • Cerulean Tower - 8 min walk - 0.4 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬1 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪つけ麺屋 やすべえ - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

At SHIBUYA STREAM HOTEL, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Self parking is available for JPY 2800 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include laundry facilities, a water dispenser, and a vending machine.
Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators are also available. Weekly housekeeping is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Shibuya Excel Hotel Tokyu
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Are free cancellation options available at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Jul 29, 2026 start from $242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of SHIBUYA STREAM HOTEL?

This hotel is situated in Shibuya within a short 6-minute walk of Shibuya Crossing and also 17 minutes on foot from Yoyogi Park. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is there parking available at SHIBUYA STREAM HOTEL?

Yes, parking is offered for JPY 2,800 per night.

Does SHIBUYA STREAM HOTEL have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, dry cleaning/laundry service, and a bar/lounge.

Does SHIBUYA STREAM HOTEL feature a casino?

No, SHIBUYA STREAM HOTEL doesn't have a casino.

Is there an indoor pool at SHIBUYA STREAM HOTEL?

No, there is no indoor pool at this hotel.

What do couples enjoy most about SHIBUYA STREAM HOTEL?

Couples staying at this hotel will appreciate amenities like free wired internet and slippers as well as a restaurant.

Are there hot tubs at SHIBUYA STREAM HOTEL?

No, there isn't a spa tub at this hotel.

Does SHIBUYA STREAM HOTEL feature a restaurant that includes a breakfast menu?

Yes, SHIBUYA STREAM HOTEL serves buffet breakfast each morning for a surcharge from its restaurant.

Does SHIBUYA STREAM HOTEL allow pets to stay for free?

No, pets aren't allowed at SHIBUYA STREAM HOTEL though service animals are welcome.

Are there connecting rooms at SHIBUYA STREAM HOTEL?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from SHIBUYA STREAM HOTEL?

The closest major airport to SHIBUYA STREAM HOTEL is Haneda Airport (HND), which is 15.2 mi away (42 minutes by car).

Are there rooms with balconies at SHIBUYA STREAM HOTEL?

No, there aren't any guestrooms with balconies at SHIBUYA STREAM HOTEL.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 929 out of 1146 reviews
Rating 8 - Good. 158 out of 1146 reviews
Rating 6 - Okay. 36 out of 1146 reviews
Rating 4 - Poor. 8 out of 1146 reviews
Rating 2 - Terrible. 15 out of 1146 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Geraldine

It was very nice place to stay with so much to see in the area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good size rooms … lovely hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great staff, amazing location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and great food near by
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Shibuya, lots to eat, walking to all shopping and the heart of the neighborhood. Hotel was clean, friendly, helpful, will stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with staff that is incredibly kind, efficient and helpful. Location is perfect next to Shibuya Station so being able to walk out the hotel and immediately jump on a train anywhere in Tokyo is awesome.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great multilingual front desk staff and housekeeping staff. Wonderful location.
Deluxe corner room
Shibuya Scramble with hotel behind it.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! Very kind staff.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, amenities
The staff was so friendly, loved the amenities and how close the hotel was to Shibuya
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. Staff, amenities, they were incredible.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Chularatana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location is perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the heart of Shibuya. Couldn’t have chosen a better location!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, location was perfect for a first time visit to Tokyo, very central to everything and right on top of shibuya station. Good food options below and great service from the staff. We stayed in a corner room and it was lovely and very spacious.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
We had a great & comfortable stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent Room is small and is expensive for what you get.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous - direct access to trains, wonderful restaurants and a department store. The staff were so kind and helpful. I highly recommend staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a amazing view of the crossing. Hotel provided anything you needed. Breakfast was fantastic. Location can't be beat.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya Stream Hotel is perfectly situated in the heart of Shibuya. Our room had a wonderful view of the crossing. The hotel is well appointed with many amenities and
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and the location doesn’t get much better in Shibuya.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent helpful staff, great room.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but slightly dated. Trains and shopping all around the hotel. Great location!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hana

Liked: Cleanliness
Great location
Stayed 2 nights in Dec 2025

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