Park Hyatt Tokyo

5.0 star property
Luxury hotel with 3 restaurants connected to a rail/subway station in Tokyo

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Photo gallery for Park Hyatt Tokyo

Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪17 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

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Room options

Deluxe Room, 1 King Bed

  • City view
  • 592 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Park view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • Park view
  • 484 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 2 Double Beds (Park)

  • City view
  • 1076 sq ft
  • Sleeps 5
  • 2 Double Beds

Luxury Suite, 1 King Bed (Park)

  • Mountain view
  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • City view
  • 592 sq ft
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Tokyo

Located in Shinjuku within a 5-minute walk of Tokyo Metropolitan Government Building, Park Hyatt Tokyo is within a mile (2 km) of other popular attractions like Meiji Jingu Shrine. This 177-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a rail/subway station in central Tokyo and also close to Shibuya Crossing and Roppongi Hills.

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.1 miles
  • Yoyogi Park - 17 min walk - 0.9 miles
  • Shinjuku Gyoen National Garden - 17 min walk - 1.0 mile
  • Meiji Jingu Shrine - 4 min drive - 1.7 miles
  • Shibuya Crossing - 4 min drive - 2.6 miles

Getting around

  • Tochomae Station - 8 min walk
  • Hatsudai Station - 12 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪Tully's Coffee - ‬4 min walk
  • ‪ニューヨーク グリル - ‬3 min walk
  • ‪The Peak Lounge - ‬2 min walk
  • ‪中華ごはん れんげ食堂西新宿店 - ‬4 min walk
  • ‪職員食堂 - ‬4 min walk

About this property

Park Hyatt Tokyo

Luxury hotel with 3 restaurants connected to a rail/subway station in Tokyo
Park Hyatt Tokyo features a full-service spa, an indoor pool, and a gym. Parking is JPY 4800 per night (JPY 6800 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle at scheduled times for JPY 3200 per person. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 37-inch flat-screen TVs with digital channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and bidets. Refrigerators, minibars, and espresso makers are also available.
A health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

クラブ オン ザ パーク has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (JPY 4,800 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 6,800 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; JPY 5,945 for adults and JPY 2,972 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Delicatessen
  • Giandole
  • Kozue
  • New York Grill
  • The Peak Lounge

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's dinnerware
  • Children's games
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 52 floors
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Renovations and closures

This property is closed from May 7 2024 to October 31 2025 (dates subject to change).
This property will be closed from May 7 2024 to October 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 5945 for adults and JPY 2972 for children
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Covered self parking fee: JPY 4800 per night (in/out privileges)
  • Covered valet parking fee: JPY 6800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Park Hyatt Tokyo?

Park Hyatt Tokyo offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see near Park Hyatt Tokyo?

This hotel is situated in Shinjuku within a 10-minute walk of Tokyo Metropolitan Government Building and Shinjuku Central Park. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Park Hyatt Tokyo?

Yes, covered valet parking is offered for JPY 6,800 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Park Hyatt Tokyo?

クラブ オン ザ パーク is the hotel's spa and services include hot stone massages, Swedish massages, hydrotherapy, and aromatherapy.

Does Park Hyatt Tokyo have a casino?

No, Park Hyatt Tokyo doesn't have a casino.

Will I find an indoor pool at Park Hyatt Tokyo?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Park Hyatt Tokyo good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 2 bars.

Does Park Hyatt Tokyo have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Park Hyatt Tokyo have a restaurant with a breakfast menu?

Yes, Park Hyatt Tokyo has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Park Hyatt Tokyo allow pets to stay for free?

No, pets aren't allowed at Park Hyatt Tokyo though service animals are welcome.

Are there connecting rooms at Park Hyatt Tokyo?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Park Hyatt Tokyo?

The closest major airport to Park Hyatt Tokyo is Haneda Airport (HND), which is 17.9 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Park Hyatt Tokyo?

No, there aren't any guestrooms with balconies at Park Hyatt Tokyo.

Does Park Hyatt Tokyo have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Park Hyatt Tokyo.

Park Hyatt Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 755 out of 901 reviews
Rating 8 - Good. 111 out of 901 reviews
Rating 6 - Okay. 21 out of 901 reviews
Rating 4 - Poor. 8 out of 901 reviews
Rating 2 - Terrible. 6 out of 901 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
Stayed 3 nights in May 2024

6/10 Okay

Sammie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Stayed 6 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aging, but still full of grace

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Stayed 6 nights in Feb 2024

10/10 Excellent

Will

Traveled with group
Liked: Property conditions & facilities
Lovely hotel. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ardeshir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Stayed 6 nights in Feb 2024

10/10 Excellent

Edward, altadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior placen to stay in Tokyo
Stayed 1 night in Feb 2024

10/10 Excellent

Kane, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wang Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

QIAN

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the 49th floor was unbelievable an the restaurants were very delicious.
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Navtej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Stayed 7 nights in Oct 2023

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 4 nights in Sep 2023

8/10 Good

deborah, boca raton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was best and the staff was incredible
Stayed 6 nights in Aug 2023

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023