Mandarin Oriental, Tokyo

5.0 star property
Luxury hotel with 9 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mandarin Oriental, Tokyo

Sauna, hot tub, steam room, body treatments, aromatherapy
Premium bedding, minibar, in-room safe, desk
Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk
2 bars/lounges
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Spa
  • Room service

Explore the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Sensoji Temple
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

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Room options

Mandarin Grand Twin

  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds

Mandarin Grand King

  • Mountain view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Oriental Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Corner King

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Premier King Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Suite King

  • City view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

Mandarin Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

Mandarin Corner Suite King

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

Mandarin Suite Twin

  • City view
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Suite Twin

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Premier Twin Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Chuo, Mandarin Oriental, Tokyo is within 2 miles (3 km) of popular attractions such as Ueno Park and Tokyo Imperial Palace. This 5-star hotel has 179 guestrooms and offers conveniences like 9 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Tokyo Dome - 3 min drive - 2.3 miles
  • Tokyo Imperial Palace - 4 min drive - 1.5 miles
  • Tokyo Tower - 4 min drive - 3.4 miles
  • Sensoji Temple - 5 min drive - 3.0 miles
  • Tokyo Skytree - 5 min drive - 3.1 miles

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪王德傳 - ‬2 min walk
  • ‪ISHIYA NIHONBASHI - ‬2 min walk
  • ‪博多ニューコマツ - ‬2 min walk
  • ‪千疋屋総本店 フルーツパーラー - ‬1 min walk
  • ‪離島百貨店離島キッチン 日本橋店 - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

Luxury hotel with 9 restaurants and a full-service spa
Guests staying at Mandarin Oriental, Tokyo enjoy access to a full-service spa, a 24-hour gym, and WiFi in public areas. Valet parking is offered for JPY 6500 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and express check-out.
Guests can expect WiFi and flat-screen TVs with digital channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include a 24-hour health club.

Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transportation

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 22770 per accommodation, per night
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 10000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Tokyo?

Mandarin Oriental, Tokyo provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on Jun 10, 2025 start from $2,079.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mandarin Oriental, Tokyo?

This hotel is situated in Chuo within a short 15-minute walk of Akihabara Electric Town and also 17 minutes on foot from Imperial Palace East Gardens. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Will I be able to park at Mandarin Oriental, Tokyo?

Yes, covered valet parking is offered for JPY 6,500 per day with in/out privileges.

Is a spa located at Mandarin Oriental, Tokyo?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and reflexology.

Does Mandarin Oriental, Tokyo feature a casino at the property?

No, Mandarin Oriental, Tokyo doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Tokyo?

No, there is no indoor pool at this hotel.

Is Mandarin Oriental, Tokyo a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 bars and 9 restaurants.

Does Mandarin Oriental, Tokyo have a hot tub?

Yes, this hotel has a spa tub.

Does Mandarin Oriental, Tokyo have a restaurant that serves breakfast?

Yes, Mandarin Oriental, Tokyo has 9 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Mandarin Oriental, Tokyo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Mandarin Oriental, Tokyo for a fee of JPY 22770 per accommodation, per night. The property also provides food and water bowls.

Does Mandarin Oriental, Tokyo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mandarin Oriental, Tokyo?

The closest major airport to Mandarin Oriental, Tokyo is Haneda Airport (HND), which is 13.8 mi away (28 minutes by car).

Can I book a room with a balcony at Mandarin Oriental, Tokyo?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Tokyo.

Does Mandarin Oriental, Tokyo have a wedding venue?

Take advantage of the wedding venue at Mandarin Oriental, Tokyo if you plan to say "I do" during your trip.

Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 330 out of 406 reviews
Rating 8 - Good. 53 out of 406 reviews
Rating 6 - Okay. 12 out of 406 reviews
Rating 4 - Poor. 7 out of 406 reviews
Rating 2 - Terrible. 4 out of 406 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like about this hotel. It is fabulous. So relaxing. It was hard to leave it to go out and see Tokyo; I could have stayed there the whole time! We decided that we had the best food of our trip in the Oriental lounge on 2 occasions. Would recommend this hotel to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views. Extremely attentive and polite multilingual staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Hany

Stayed 1 night in Feb 2025

10/10 Excellent

Maria Archie, Denver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk accomodated our early arrival knowing how tired we were. I love the international feel of the staff From the front to housekeeping and the restaurant staff I would like to extend my thanks to the young man who helped us on our first day as well as to Chou and Charlene who helped us get our feet under us during first 24 hours in Tokyo This is why the Mandarin has the reputation it has.

10/10 Excellent

Keizo, Sudbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit surprising that the Mandarin Oriental Hotel in Tokyo isn’t as well known as some other luxury hotels near Tokyo Station. Perhaps its slightly more distant location plays a role. However, it was one of the best hotels I’ve stayed at in Tokyo, offering a perfect blend of contemporary elegance and traditional ambiance, along with exceptional service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely five star service, location and customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Guerino, Portland

Liked: Amenities
Incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregg

good stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and stunning views
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuen Leung Elina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service
Stayed 3 nights in Dec 2024

10/10 Excellent

Oluseyi

Stayed 3 nights in Nov 2024

10/10 Excellent

Daisy, Georgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay. Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad cost benefit

it its good hotel franchise but I dont see why its so expensive. cost benefit is not good. there other great options with half of price.
Stayed 1 night in Nov 2024

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aleena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

elizabeth

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024