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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants and bars

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Enjoy meals in a warm, inviting space with round tables, ornate chandeliers, and a fireplace.
Enjoy a meal at the bar with a view of the surrounding greenery.
Escape to a serene oasis with lush gardens and a soothing waterfall.
Exterior
Stunning high-rise building with a unique, wave-like design, set amidst a bustling urban landscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Garden View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Two single beds with white linens and a wooden headboard, plus a large window with city skyline views.

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and city views.

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and city views.

Garden Tower Suite Twin Room, Non Smoking,

  • 804 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Relax in a spacious room with a large flat-screen TV, comfortable seating area, and city views.

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Relax in a stylish room with two beds, a flat-screen TV, and a desk for work or relaxation.

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Relax in a stylish room with a large bed, sofa, and desk, featuring a city view and framed artwork.

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Two beds with white linens and pillows, wall-mounted lamps, and a large window with sheer curtains.

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 538 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double Room, Garden View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a flat-screen TV.

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and seating area with a city view.

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo Garden Tower is within 2 miles (3 km) of other popular sights such as Nippon Budokan. This 836-room, 4.5-star hotel has conveniences like 20 restaurants, 4 bars/lounges, and free self parking.

What's nearby

  • Tokyo Midtown - 2 min drive - 1.1 miles
  • Nippon Budokan - 3 min drive - 1.7 miles
  • Tokyo Imperial Palace - 3 min drive - 1.7 miles
  • Tokyo Dome - 3 min drive - 2.8 miles
  • Tokyo Tower - 3 min drive - 2.0 miles

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel with 20 restaurants and bars
Guests of Hotel New Otani Tokyo Garden Tower enjoy access to free WiFi in public areas, a business center, and spa services. There's free parking, and an airport shuttle at scheduled times for JPY 3600 per person one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a seasonal outdoor pool, a meeting room, and a computer station.
Guests can expect free wired internet and 30-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, minibars, and free newspapers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).
The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 11 to September 07.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel New Otani Tokyo Garden Tower?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Is there parking available at Hotel New Otani Tokyo Garden Tower?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel New Otani Tokyo Garden Tower?

Spa services at the hotel include body treatments and facials. Note that spa services and facilities will be unavailable from August 4 2025 until August 5 2025 (subject to change).

Does Hotel New Otani Tokyo Garden Tower have a casino on the premises?

No, Hotel New Otani Tokyo Garden Tower doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Tokyo Garden Tower?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 11 until September 07.

Is Hotel New Otani Tokyo Garden Tower a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 bars, 20 restaurants, and a Japanese garden.

Does Hotel New Otani Tokyo Garden Tower have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Tokyo Garden Tower have a restaurant with a breakfast menu?

Yes, Hotel New Otani Tokyo Garden Tower has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel New Otani Tokyo Garden Tower allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Tokyo Garden Tower.

Does Hotel New Otani Tokyo Garden Tower have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel New Otani Tokyo Garden Tower?

The closest major airport to Hotel New Otani Tokyo Garden Tower is Haneda Airport (HND), which is 14 mi away (45 minutes by car).

Can I book a room with a balcony at Hotel New Otani Tokyo Garden Tower?

No, there aren't any guestrooms with balconies at Hotel New Otani Tokyo Garden Tower.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Miki

Traveled with family
Liked: Staff & service, amenities
It was nice to be able to find the accommodation for a family of four. Just I didn’t feel the positive vibes and a restaurant in the swimming area was so salty and pricey.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Very convenient to transportation stops
Stayed 8 nights in Jun 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most wonderful hotel and staff!
Stayed 6 nights in May 2025

10/10 Excellent

Sooran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pro
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A bit hard to navigate as it is so large. But you get the hang of it after a few days :) Staff was wonderful and accommodating. Best garden around. Absolutely stunning. Thanks for having us!
Stayed 3 nights in May 2025

10/10 Excellent

LUZ M.

Liked: Cleanliness, staff & service, property conditions & facilities
Above all before said they have a spectacular zen garden with water fall and fish ponds etc. Very beautiful and relaxing
Stayed 4 nights in May 2025

10/10 Excellent

Richard, Tarpon Springs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for all areas of Tokyo
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfully located!

The New Otani Hotel was exceptional! The staff were very professional, very warm and welcoming. We thoroughly enjoyed our stay and are looking forward to returning next year.
Stayed 4 nights in May 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 7 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

DAEGUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Two nights to get our bearings

We spent our first two nights in Tokyo here just so make the transition easy. The hotel was comfortable and service impeccable. Lovely property with plenty of food options and pleasant gardens. The room itself was very small and nothing to write home about, especially considering the cost. You're definitely paying for the "resort-like" options (many restaurants, pool, etc). But it did the trick for helping us land on our feet.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with stunning grounds and exceptional service. Breakfast was incredible and plenty of good dining options within the hotel if required. Would stay here again!
Stayed 5 nights in Mar 2025

2/10 Terrible

Luz María

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Changpyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, excellent customer service!
Stayed 6 nights in Apr 2025

10/10 Excellent

Eva

Stayed 6 nights in Apr 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Amenities
We enjoyed all areas of this hotel from the Sky Bar to the interesting shops, the small dining areas on the lower level and the gorgeous garden offering a pleasant walking opportunity. It was easy to get a taxi at any moment for seeing Tokyo sights. The staff was courteous and pleasant. The people at the Concierge desk were a huge help to us in planning our day trips. All in all, this was a great experience!
Stayed 5 nights in Apr 2025

6/10 Okay

Ella

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms were very nice and spacious. We really enjoyed the gardens they had around the property, and took lots of photos. However, the pricing for a lot of their restaurants is way too high. We also had various rude interactions with staff members. I would also like to note it was a 15 minute walk to the closest train station. It was not convenient for us. Not something we would book again.
Stayed 3 nights in Apr 2025

10/10 Excellent

liana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden
Stayed 4 nights in Apr 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property! Book!
Stayed 4 nights in Apr 2025

8/10 Good

Deborah

Traveled with family
Liked: Amenities, property conditions & facilities
Lovely hotel, lovely garden. Enormous hotel, difficult to find way round. TV choice poor. Great bed! Lovely bathroom toiletries & accessories & pyjamas.
Stayed 2 nights in May 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service
This was a very large Tokyo hotel, so although staff were helpful when required, it was impersonal, the room was clean and amenities great. The one downfall were the incredibly hard beds, my already sore back felt really broken every morning when I woke up, even tried sleeping on the couch part way through the night, but it was only marginally less hard.
Stayed 4 nights in Apr 2025