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Hotel Chinzanso Tokyo

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Luxury
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5.0 star property
9.8

Exceptional

Garden sanctuary in Tokyo

A 700-year-old Japanese garden surrounds the property with mesmerizing mist shows creating an ethereal sea of clouds. Seven restaurants offer diverse cuisine overlooking the serene landscape. Guests can unwind in the spa's hot springs or stroll through illuminated garden pathways.

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Place, Chinzan-so Garden
    ‪1 min walk‬
  • Place, Waseda University
    ‪9 min walk‬
  • Place, Sunshine City Shopping Mall
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 645 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking City View

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

9.8 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • Garden view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Tokyo

Located in Bunkyo within 2 miles (3 km) of Tokyo Dome, Hotel Chinzanso Tokyo is within a few miles (5 km) of other popular sights such as Imperial Palace East Gardens. This 265-room, 5-star hotel welcomes guests with 7 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Chinzan-so Garden - 1 min walk - 0.1 miles
  • St. Mary's Cathedral - 3 min walk - 0.2 miles
  • Waseda University - 9 min walk - 0.5 miles
  • Okuma Garden - 9 min walk - 0.5 miles
  • Sunshine City Shopping Mall - 6 min drive - 1.5 miles

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Haneda Airport (HND) - 53 min drive

Restaurants

  • ‪東京麺珍亭本舗 - ‬9 min walk
  • ‪大王ラーメン - ‬9 min walk
  • ‪ダイニング フェリオ - ‬14 min walk
  • ‪グルメブティック メリッサ - ‬10 min walk
  • ‪shizuku - ‬9 min walk

About this property

Hotel Chinzanso Tokyo

Hotel Chinzanso Tokyo features a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for JPY 2000.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free wired internet and 42-inch LCD TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and espresso makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yu has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Public bath/onsen services include an indoor public bath (no minerals). There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Valet parking on site (JPY 2,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,095 for adults and JPY 2,645 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • IL Teatro
  • Kinsui
  • Miyuki
  • Mokushundo
  • The Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 39 meeting rooms
  • 77,619 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:00 AM - 6:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-12 years, and can be requested onsite for the listed child breakfast fee.
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 11385 per accommodation, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 12650.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 6095 for adults and JPY 2645 for children
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Frequently asked questions

Is free cancellation available at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Chinzanso Tokyo?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Chinzanso Tokyo on May 6, 2026 start from $336, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Chinzanso Tokyo?

This hotel is situated in Bunkyo, just steps from Chinzan-so Garden. You'll also find Tokyo Dome and Tokyo Imperial Palace within a short drive.

Will I be able to park at Hotel Chinzanso Tokyo?

Yes, valet parking is offered for JPY 2,000 per night and self parking is available for JPY 1,000 per night. An electric car charging station is also available for guests.

Is there a spa available at Hotel Chinzanso Tokyo?

Yu is the hotel's spa and services include hot springs, aromatherapy, mani/pedis, and body treatments.

Are there luxury amenities available at Hotel Chinzanso Tokyo?

Yes, guests can indulge in luxuries such as a hot spring, 7 restaurants, and a full-service spa at this hotel.

Does Hotel Chinzanso Tokyo feature a casino?

No, Hotel Chinzanso Tokyo doesn't have a casino.

Will I find an indoor pool at Hotel Chinzanso Tokyo?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hotel Chinzanso Tokyo good for couples?

This boutique hotel offers plenty of amenities for couples including 7 restaurants, an indoor pool, and a hot spring.

Does Hotel Chinzanso Tokyo have a hot tub?

No, but guests can enjoy a hot spring at this hotel.

Does Hotel Chinzanso Tokyo have a restaurant with a breakfast menu?

Yes, Hotel Chinzanso Tokyo has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hotel Chinzanso Tokyo allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Chinzanso Tokyo for a fee of JPY 11385 per accommodation, per night.

Does Hotel Chinzanso Tokyo have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Hotel Chinzanso Tokyo?

The closest major airport to Hotel Chinzanso Tokyo is Haneda Airport (HND), which is 18.3 mi away (53 minutes by car).

Can I book a room with a balcony at Hotel Chinzanso Tokyo?

No, there aren't any guestrooms with balconies at Hotel Chinzanso Tokyo.

Does Hotel Chinzanso Tokyo offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Chinzanso Tokyo.

Hotel Chinzanso Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 964 out of 1102 reviews
Rating 8 - Good. 101 out of 1102 reviews
Rating 6 - Okay. 19 out of 1102 reviews
Rating 4 - Poor. 8 out of 1102 reviews
Rating 2 - Terrible. 10 out of 1102 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Myia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly nice and helpful. The room was spacious with a beautiful view. The garden is a must see! The staff spoke English and were able to help interpret with drivers.
Garden
Stayed 6 nights in Mar 2026

10/10 Excellent

Stephanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Chee-Hyung

Traveled with family
Liked: Cleanliness, staff & service, amenities
I very much enjoyed our stay at the hotel as they provided a lot of baby necessities. Baby crib, chair, bottle, bottle cleaner, even baby slippers and toiletries. The housekeeping was beyond expectation and the in-room dining was quick and delicious. We also got free self-parking from Expedia which was a boon. Overall, recommended for families with infants but make sure to arrange transportation beforehand as it's not so close from subway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicholas, Washington

Liked: Cleanliness, amenities, property conditions & facilities
An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Chinzanso is now the only place we will stay in Tokyo. They took such good care of us and the gardens are so beautiful that we can’t imagine staying anywhere else. We also think it is a very good value when you account for all of the amenities. We knew that Hotel Chinzanso had a private garden for guests but we had no idea how beautiful and unique it is. The actual name for the garden is “Forest Aurora and Sea of Clouds”. The “sea of clouds” effect is created by generating a mist that covers the streams and pools. At night they add a tasteful laser show and a gong to enhance the experience. It is magical. The garden has a koi pond that is home to dozens of beautiful fish. There is also a tranquil waterfall and water wheel. There are also statues of deities lining many of the paths. On top of the hill resides a classic pagoda with a shrine inside. We spent hours exploring the grounds during our stay. It was very peaceful and relaxing. Our suite was a “superior room garden view”. Definitely get the garden view. It was surprisingly spacious. Lots of classy amenities like electric curtains. It had a very executive feel to it. First rate!
King size bed.
Dressing room.
Pagoda in the garden.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff was amazing. The whole property was clean and provided a wonderful experience. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Jan 2026

6/10 Okay

Takahiro

Stayed 1 night in Jan 2026

10/10 Excellent

Lary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

DEOKHWAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Shane, San Mateo

Stayed 3 nights in Dec 2025

10/10 Excellent

Seong-baek

Liked: Cleanliness, staff & service, amenities
완벽한 서비스 한국사람이라 바닥난방이 안되는건 아쉽지만 그것을 초월할 정도의 서비스입니다 정원 산책 정원 전망도 훌륭합니다
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Outstanding hotel. Beautiful traditional rooms, gorgeous gardens, clean Highly recommend
Stayed 2 nights in Nov 2025

6/10 Okay

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fantastic.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Clean and spacious room. Great concierge service team that made great last minute reservations in the busiest Japanese year end season when everyone dine out at restaurants. Lovely and best Japanese garden! All restaurants onsite take advantage of garden views/waterfalls. Spa/swimming pool very nice.
Stayed 6 nights in Dec 2025

10/10 Excellent

bastiaan

Traveled with family
Liked: Cleanliness, staff & service, amenities
beautiful hotel & garden
Stayed 4 nights in Dec 2025

10/10 Excellent

Hui Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view from the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Mireyda

Stayed 6 nights in Dec 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

ADRIAN

Traveled with family
Liked: Amenities
Great hotel, amazing garden, awesome dining options and service. Spacious rooms, comfortable King size bed. Second stay here, will be back next time we're in Tokyo.
Stayed 4 nights in Dec 2025

10/10 Excellent

Vinay

Stayed 2 nights in Dec 2025

10/10 Excellent

teresa

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
White glove service all around. Plenty of taxis to catch at any time, hotel staff assisting with absolutely everything (even coordinating a courier to bring us an item we forgot in another hotel). The grounds are phenomenal. Beautiful to look at, so peaceful to walk through. Honestly there was nothing that didn’t meet or exceed our expectations here. (Note: The hotel is located up high on moderate hills, so if you want to walk a lot of places from the hotel you will be going down or up a bit. It was no problem for us, but something to be aware of.) If/ when we come back to Tokyo, this is the hotel we will stay at.
Stayed 2 nights in Dec 2025

10/10 Excellent

SHEENA MAE D

Stayed 3 nights in Dec 2025