One Cuautitlan

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for One Cuautitlan

Lobby
Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Check-in/check-out kiosk
Loft | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Paseo de las Haciendas esquina Av Chalma, Cuautitlan Izcalli, MEX, 54700
  • San Marcos Power Center
    ‪3 min walk‬
  • Xochitla Ecological Park
    ‪5 min drive‬
  • Galerias Perinorte
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

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Room options

Loft

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuautitlan Izcalli

San Marcos Power Center is a short stroll from One Cuautitlan, and other popular attractions like Xochitla Ecological Park are within a 10-minute drive. This 156-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • San Marcos Power Center - 3 min walk - 0.2 miles
  • Xochitla Ecological Park - 5 min drive - 3.8 miles
  • Temple of San Francisco Javier - 7 min drive - 4.5 miles
  • Galerias Perinorte - 8 min drive - 5.9 miles
  • Premium Outlet Punta Norte - 10 min drive - 6.3 miles

Getting around

  • Tultitlan Cuautitlan Station - 14 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 32 min drive

Restaurants

  • ‪El Rincon Michoacano - ‬1 min walk
  • ‪La Casa de Toño - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪El Potrillo - ‬3 min walk
  • ‪Madero Restaurant-Café - ‬3 min walk

About this property

One Cuautitlan

Eco-certified hotel with free breakfast and a 24-hour front desk
One Cuautitlan features free WiFi in public areas, meeting rooms, and a business center. There's free parking and an airport shuttle for a fee. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include laundry facilities, a banquet hall, and a water dispenser.
Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuautitlan Hotel
One Cuautitlan Hotel
One Cuautitlan Cuautitlan Izcalli
One Cuautitlan Hotel Cuautitlan Izcalli

Frequently asked questions

Is free cancellation available at One Cuautitlan?

One Cuautitlan provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at One Cuautitlan?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at One Cuautitlan on Jun 1, 2025 start from $78.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of One Cuautitlan?

This hotel is located in Cuautitlan Izcalli within a short 4-minute walk of San Marcos Power Center. You'll also find Xochitla Ecological Park and Temple of San Francisco Javier within a short drive.

Will I be able to park at One Cuautitlan?

Yes, self parking is offered for free at the hotel.

Does One Cuautitlan include a casino?

No, One Cuautitlan doesn't have a casino.

Is there an indoor pool at One Cuautitlan?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at One Cuautitlan?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does One Cuautitlan have a hot tub?

No, there isn't a spa tub at this hotel.

Does One Cuautitlan have a restaurant that serves breakfast?

One Cuautitlan offers free buffet breakfast each morning though there is no restaurant.

Does One Cuautitlan allow pets to stay for free?

No, pets aren't allowed at One Cuautitlan.

Are there connecting rooms at One Cuautitlan?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to One Cuautitlan?

The closest major airport to One Cuautitlan is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is 14.7 mi away (32 minutes by car). Another top airport is Benito Juarez International Airport (MEX), which is located 22.5 mi away (60-minute drive).

Are there rooms with balconies at One Cuautitlan?

No, at One Cuautitlan, there aren't any guestrooms that list a balcony.

One Cuautitlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 446 reviews
Rating 8 - Good. 141 out of 446 reviews
Rating 6 - Okay. 20 out of 446 reviews
Rating 4 - Poor. 17 out of 446 reviews
Rating 2 - Terrible. 17 out of 446 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in May 2025

4/10 Poor

gonzalo

Stayed 2 nights in Feb 2025

10/10 Excellent

Armando

Stayed 6 nights in Dec 2024

4/10 Poor

Tokuyuki

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central location, great staff, great breakfast, in shopping center and comfortable pillows and linen. But definitely need updated towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Priscila

Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2024

8/10 Good

Armando

Business traveler
Liked: Cleanliness, staff & service

OK just for short stays

Just for short stays
Stayed 3 nights in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool
Stayed 1 night in Apr 2024

8/10 Good

ALFREDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Mar 2024

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Change them breakfast options a bit. very simple
Stayed 1 night in Mar 2024

2/10 Terrible

Estela

Traveled with family
Disliked: Staff & service, property conditions & facilities
El cuarto sucio, no me dieron el cuarto que reserve, el taxista con quien tienen un acuerdo fue pésimo no sabe usar el GPS nos perdió.el manager nunca pudimos verlo, hay un registro de inconformidad en el front desk, somos clientes de este hotel por mucho tiempo estamos desepcionados, hojala tomen carta en el asunto.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Vacation

The stay was easy and the facility well kept. The pillows were too soft.
Stayed 6 nights in Jan 2024

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Room service was really bad we has to ask twice to clean up our room also the lights were going off every 15 minutes. breakfast was horrible. over all was bot a good place to stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Carmen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property’s customer service level has decreased significantly since the last time I was there. My flight arrived early in the morning and the front desk attendant wanted to charge me the full rate for one night instead of a prorated rate. Also, the towels in the room were torn on all four sides. In addition, the quality of the food served for breakfast was not the best. The fruit was not fresh and seemed it was the unused fruit from the previous day. I was disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Berenice

Stayed 3 nights in Aug 2023

8/10 Good

peter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is comfortable and has convenient parking. The breakfast was nice. Overall great place to stay but not very sound proofed.
Stayed 1 night in Jun 2023

10/10 Excellent

Fernando

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The best in the zone
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Great location. We had a very comfortable stay
Stayed 2 nights in Jun 2023