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Hotel Puerto Carmen

3.0 star property
Hotel with an outdoor pool, near Puerto del Carmen Beach

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Photo gallery for Hotel Puerto Carmen

Outdoor pool, pool umbrellas, sun loungers
Breakfast and dinner served, Regional cuisine
Garden
Garden view
Reception

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry
  • Kitchen

Explore the area

Map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510
  • Puerto del Carmen Beach
    ‪10 min walk‬
  • Playa Chica
    ‪12 min walk‬
  • Pocillos Beach
    ‪3 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪9 min drive‬

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Room options

View all photos for Apartment, 2 Bedrooms

Garden view

Apartment, 2 Bedrooms

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Garden view

Apartment, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Tías

Hotel Puerto Carmen is a short stroll from Puerto del Carmen Beach and Timanfaya Sub. This 148-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and an outdoor pool.

What's nearby

  • Puerto del Carmen Beach - 10 min walk - 0.6 miles
  • Playa Chica - 12 min walk - 0.7 miles
  • Lanzarote Golf Resort - 3 min drive - 1.4 miles
  • Pocillos Beach - 3 min drive - 1.7 miles
  • Playa de Matagorda - 7 min drive - 3.3 miles

Getting around

  • Lanzarote Airport (ACE) - 10 min drive

Restaurants

  • ‪Tropicana - ‬12 min walk
  • ‪Restaurante Fantástico - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Cascada Puerto - ‬10 min walk

About this property

Hotel Puerto Carmen

Hotel with an outdoor pool, near Puerto del Carmen Beach
Hotel Puerto Carmen offers an outdoor pool, WiFi in public areas, and an outdoor tennis court. You can put free offsite parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a computer station, an arcade/game room, and a terrace.
Guests can expect WiFi and TVs with pay movies. Kitchenettes, furnished balconies or patios, and dining areas are other standard amenities. Limited housekeeping is available.
Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hydrotherapy

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 4.5 for children
  • Fee for in-room wireless internet: EUR 7 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 7 per day (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias

Frequently asked questions

Is free cancellation available at Hotel Puerto Carmen?

Hotel Puerto Carmen provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see around Hotel Puerto Carmen?

This hotel is located in Tías, a short 13-minute walk from Puerto del Carmen Beach and also 14 minutes on foot from Playa Chica. You'll also find Pocillos Beach and Playa de Matagorda within a short drive.

Is there parking available at Hotel Puerto Carmen?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa available at Hotel Puerto Carmen?

Spa services at the hotel include hydrotherapy.

Does Hotel Puerto Carmen include a casino?

No, Hotel Puerto Carmen doesn't have a casino.

Is there an indoor pool at Hotel Puerto Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Puerto Carmen good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Does Hotel Puerto Carmen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Puerto Carmen have a restaurant that serves breakfast?

Yes, Hotel Puerto Carmen serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Puerto Carmen allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerto Carmen though service animals are welcome.

Are there connecting rooms at Hotel Puerto Carmen?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Puerto Carmen?

The closest major airport to Hotel Puerto Carmen is Lanzarote Airport (ACE), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Hotel Puerto Carmen?

Yes, every guestroom at Hotel Puerto Carmen comes with a furnished balcony.

Hotel Puerto Carmen Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 16 out of 54 reviews
Rating 4 - Poor. 10 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dianne

Liked: Cleanliness, staff & service

Nice pool area

Clean apartment clean bedding and towels
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

6/10 Okay

Marie

Liked: Cleanliness
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Not the best but for the price and star rating it’s not too bad. Good location
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Stayed 2 nights in May 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant hotel

Nice hotel pleasant walk to beach and main strips
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Very basic shower cold most nights room was next to busy road noisy
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old

The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
Stayed 1 night in Oct 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service
Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.

10/10 Excellent

Eamon, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, clean, convenient to shops and bars

Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Stayed 14 nights in Sep 2017

4/10 Poor

Ken, Scotland

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic

If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Stayed 2 nights in Sep 2017

8/10 Good

kerry, nottingham

Liked: Cleanliness, staff & service, property conditions & facilities

Cheap and cheerful

Located in between old and new town. Excelllent value for money. Very clean but very basic but you have to remember you are only paying for basic. Definitely recommend

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, clean hotel

We stayed her for 4 nights over Easter. The place and apartment was lovely. Nice size, lovely balcony and well kitted out kitchen. The only thing, would be to have a double bed, as we requested a Double room. Great facilities, Swimming pool, table tennis, fuseball, pool table and nice poolside bar. Everywhere was spotless, and well maintained. We had breakfast every morning (as it was included), which was ok,but I wouldn't pay €7 for it where there are other places to eat on the strip much cheaper and better food. We went to the Sunday market, which was organised by the hotel. The Wifi was ok, shame there is a surcharge. All in all a good place to stay, and would go back.

8/10 Good

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

8/10 Good

Amy

Liked: Staff & service
We had a great week here , everyone was lovely pool area and little garndens great for the sunny days we had. Over all a great week had.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel situated ideally for everything

Had a good time there that was our second visit to the hotel

6/10 Okay

Krystal, London

Liked: Staff & service
Disliked: Room comfort

Nice stay

Nice hotel needs updating. Is in a great location near to old and new town (within 10 minute walk). The wifi and safe is a surcharge. Entertainment provided seems good. Pool is a good size but is not heated - was freezing!

6/10 Okay

Sarah , London

Liked: Staff & service
Disliked: Property conditions & facilities

Good location but purely functional

The reception staff for the hotel and apartments were very helpful but very little was included in the price for the apartments. Neither wifi in the apartments nor TV was included (only the few Spanish channels but no films to speak of) so if the weather isn't great, you may end up spending more to either go out or stay in with the TV. It was clean and comfortable but there were no bowls or washing up facilities which I would have expected. It was fine for a budget trip but if you want a little more comfort I would try elsewhere.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking

Shocking do not stay here run down and needs major refurbishment to the whole hotel

8/10 Good

declan, ireland

Liked: Cleanliness, staff & service

Very central

Very central , could do with descent singers , music ect otherwise ok