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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, open 10:30 AM to 4:30 PM, pool umbrellas, sun loungers
Creator video - submitted by TRAVELFLY
Reception
In-room safe, free WiFi, bed sheets
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Place, Garcia Sanabria Park
    ‪5 min walk‬
  • Place, Plaza de Espana
    ‪5 min walk‬
  • Place, Rambla de Santa Cruz
    ‪8 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪13 min drive‬

Room options

View all photos for Innside, Room

In-room safe, free WiFi, bed sheets

Innside, Room

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room (Innside, Connected with Studio)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room (Innside, Connected with Studio 3+2)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • City view
  • 498 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for The Loft

In-room safe, free WiFi, bed sheets

The Loft

  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Studio (2+1)

In-room safe, free WiFi, bed sheets

Studio (2+1)

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio (XL)

In-room safe, free WiFi, bed sheets

Studio (XL)

  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio (XL 2+2)

In-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

In-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Innside Room

In-room safe, free WiFi, bed sheets

Innside Room

  • Sleeps 2
  • Free WiFi

View all photos for The Innside Room With Balcony

In-room safe, free WiFi, bed sheets

The Innside Room With Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Innside Room Connected With Studio

In-room safe, free WiFi, bed sheets

Innside Room Connected With Studio

  • Sleeps 4
  • Free WiFi

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Exterior

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About the neighborhood

Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz places you next to Museo de Belle Artes and Nuestra Senora del Pilar Parish. This 83-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Museo de Belle Artes - 2 min walk - 0.1 miles
  • Garcia Sanabria Park - 5 min walk - 0.3 miles
  • Plaza de Espana - 5 min walk - 0.3 miles
  • Tenerife Space of the Arts - 7 min walk - 0.4 miles
  • Rambla de Santa Cruz - 8 min walk - 0.5 miles

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪El Aguila - ‬1 min walk
  • ‪Cinco Estrellas - ‬2 min walk
  • ‪El Lateral - ‬2 min walk
  • ‪Bar Derby - ‬1 min walk
  • ‪Dareshasu Cocina Filipina y Japonesa - ‬2 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

Guests staying at INNSiDE by Meliá Tenerife Santa Cruz enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes and wardrobes or closets are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Raza

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:30 AM to 4:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Innside Tenerife

Innside Tenerife Santa Cruz

INNSiDE by Meliá Tenerife Santa Cruz Hotel

INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

Frequently asked questions

Is free cancellation available at INNSiDE by Meliá Tenerife Santa Cruz?

INNSiDE by Meliá Tenerife Santa Cruz offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at INNSiDE by Meliá Tenerife Santa Cruz?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at INNSiDE by Meliá Tenerife Santa Cruz on Jun 4, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to INNSiDE by Meliá Tenerife Santa Cruz?

This hotel is located in Santa Cruz de Tenerife, just steps from Museo de Belle Artes and Municipal Museum of Fine Arts, and within a short walk of Plaza de Espana. You'll also find Garcia Sanabria Park and Tenerife Space of the Arts less than a mile away.

Is there parking available at INNSiDE by Meliá Tenerife Santa Cruz?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 18 per night (off-site parking (reservations required)).

Does INNSiDE by Meliá Tenerife Santa Cruz feature a casino?

No, INNSiDE by Meliá Tenerife Santa Cruz doesn't have a casino.

Is there an indoor pool at INNSiDE by Meliá Tenerife Santa Cruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:30 AM and 4:30 PM.

Is INNSiDE by Meliá Tenerife Santa Cruz good for couples?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Does INNSiDE by Meliá Tenerife Santa Cruz have a hot tub?

No, there isn't a spa tub at this hotel.

Does INNSiDE by Meliá Tenerife Santa Cruz have a restaurant that serves breakfast?

Yes, INNSiDE by Meliá Tenerife Santa Cruz serves buffet breakfast for a surcharge each morning at Raza.

Does INNSiDE by Meliá Tenerife Santa Cruz allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at INNSiDE by Meliá Tenerife Santa Cruz for a fee of EUR 40 per pet, per night.

Does INNSiDE by Meliá Tenerife Santa Cruz have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to INNSiDE by Meliá Tenerife Santa Cruz?

The closest major airport to INNSiDE by Meliá Tenerife Santa Cruz is Santa Cruz de Tenerife (TFN-Tenerife North), which is 9 mi away (29 minutes by car).

Are there rooms with balconies at INNSiDE by Meliá Tenerife Santa Cruz?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy ocean and city views.

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 105 reviews
Rating 8 - Good. 25 out of 105 reviews
Rating 6 - Okay. 6 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, amenities and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ailie

Liked: Cleanliness, staff & service, amenities
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets. Room was lovely, and staff super friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip

Excellent spot for everyone.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kennita

Nice staff and facilities and location.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Daniela Christel

To
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Casa

Liked: Cleanliness
Disliked: Staff & service
Rude staff
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Staff, Quality, Clean, Room layout, Decor, Comfort. Extremely Satisgied!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Atli Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did a different Tene trip this time though we stayed only one week. The first three nights we stayed in Santa Cruz and it was a welcoming surprise. Excellent service and kindness of the staff, moved us to 7th floor to experience the good view over the park. Just around the corner, you find good selection of restaurants mostly occupied by locals. One street further, full of shops.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ralf

Mega Location.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Oct 2025
Verified

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Great service and location

The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Stayed 1 night in Apr 2025