BLUESEA Puerto Resort

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Where to?

Dates

March 2026

April 2026

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Spa
Free WiFi
Restaurant
Air conditioning

Explore the area

C/ Acevino, 8, Puerto de la Cruz, Tenerife, 38400

Place, La Paz Lookout
‪5 min walk‬
Place, Botanical Gardens
‪7 min walk‬
Place, Martianez Shopping Centre
‪9 min walk‬
Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
‪19 min drive‬

Room options

Double Room (2 Adults)

301 sq ft
Sleeps 3
2 Large Twin Beds

Superior Double Room (2 Adults + 1 Child)

430 sq ft
Sleeps 3
2 Large Twin Beds

Superior Double Room (2 Adults)

430 sq ft
Sleeps 3
2 Large Twin Beds

Double Room (2 Adults + 1 Child)

Exceptional

301 sq ft
Sleeps 3
2 Large Twin Beds and 1 Twin Bed

Single Room (1 Adult)

215 sq ft
Sleeps 1
1 Large Twin Bed

Superior Double Room (3 Adults + 1 Child)

430 sq ft
Sleeps 4
2 Large Twin Beds

Double Room

Sleeps 3

Double Room, Sea View (2 Adults)

Beach view
301 sq ft
Sleeps 3
2 Large Twin Beds

Double Room, Sea View (2 Adults + 1 Child)

Very good

Beach view
301 sq ft
Sleeps 3
1 Double Bed

Double Room, Mountain View (2 Adults)

Mountain view
301 sq ft
Sleeps 3
2 Large Twin Beds

Double Room, Mountain View (2 Adults + 1 Child)

Mountain view
301 sq ft
Sleeps 3
2 Twin Beds and 1 Large Twin Bed

Superior Double Room, Sea View (2 Adults)

Beach view
430 sq ft
Sleeps 3
2 Large Twin Beds

Superior Double Room, Sea View (2 Adults + 1 Child)

Beach view
430 sq ft
Sleeps 3
2 Large Twin Beds

Superior Room, Sea View (2 Adults + 2 Children)

Beach view
430 sq ft
Sleeps 4
2 Large Twin Beds

Superior Double Room, Sea View (3 Adults + 1 Child)

Beach view
430 sq ft
Sleeps 4
2 Large Twin Beds

Double Room Single Use (1 Adult)

Sleeps 1
1 Large Twin Bed

Superior Double Room (2 Adults + 2 Child)

Very good

Sleeps 4
2 Large Twin Beds

Premium Double Room (2 Adults + 1 Child)

Sleeps 3
2 Large Twin Beds

Premium Double Room (2 Adults + 2 Child)

Sleeps 4
2 Large Twin Beds

Premium Double Room (2 or 3 Adults)

Sleeps 3
2 Large Twin Beds

Premium Double Room (3 Adults + 1 Child)

Sleeps 4
2 Large Twin Beds

Superior Double Room with Teide View

Sleeps 3

Superior Double Room with Sea View

Sleeps 3

Double Room With Teide View

Sleeps 3

Double Room with Sea View

Sleeps 3

Single Room

Sleeps 1

Double Room Superior

Sleeps 2

Double Room Superior (3+1)

Sleeps 3

Double Room Superior Sea View (2+1)

Sleeps 2

Double Room Superior Sea View (3+1)

Sleeps 3

Double Room Superior Teide View (2+1)

Sleeps 2

Double Room Superior Teide View (2+2)

Sleeps 2

Double Room Superior Teide View (3+1)

Sleeps 3

Double room (2adults+1child)

Sleeps 2

Double room sea View (2adults+1child)

Sleeps 2

Double Room Teide View (2adults+1child)

Sleeps 2

Double Room Superior (2+1)

Sleeps 2

Double Room Superior (2+2)

Sleeps 2

Double Room Superior Sea View (2+2)

Sleeps 2

Superior Room

Sleeps 3

About the neighborhood

Puerto de la Cruz

BLUESEA Puerto Resort places you within a 10-minute stroll of La Paz Lookout and Botanical Gardens. This 390-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

La Paz Lookout - 5 min walk - 0.3 miles
Botanical Gardens - 7 min walk - 0.4 miles
Martianez Shopping Centre - 9 min walk - 0.5 miles
Taoro Park - 4 min drive - 1.4 miles
Plaza del Charco - 4 min drive - 1.4 miles

Getting around

Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive

Restaurants

‪Hotel Teide Mar *** - ‬3 min walk
‪Cafeteria Mini Golf - ‬6 min walk
‪Krombacher - ‬3 min walk
‪Vértigo Pool Club & Lounge - ‬5 min walk
‪Café Álba - ‬5 min walk

About this property

BLUESEA Puerto Resort

Guests of BLUESEA Puerto Resort have access to a full-service spa, 2 outdoor pools, and an indoor pool. If you drive, self parking is EUR 5 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 35 roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.

Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Balconies and desks are other standard amenities.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages and manicures and pedicures.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Pool
All Inclusive
Free WiFi
Restaurant

$72 nightly

Apr 5 - Apr 6

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (EUR 5 per day)
Limited onsite self parking

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Things to do

2 outdoor pools
Arcade/game room
Archery
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Full-service spa
Gym
Hot tub
Indoor pool
Outdoor tennis court
Playground
Sauna

Family friendly

2 outdoor pools
Arcade/game room
Children's club
Children's pool
Indoor pool
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Manicures/pedicures
Massage
Spa open daily
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

2 buildings
7 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub
Bidet
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

1-inch TV with cable channels

Air conditioning
Desk
Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Cash deposit: EUR 15.00 per stay for guests staying between 1 January - 31 December

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: EUR 35 (roundtrip)
Self parking fee: EUR 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 2 PM
Check-out: 11:30 AM

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards.

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Hotel Blue Sea Puerto Resort Puerto de la Cruz

Hotel Blue Sea Puerto Resort

Hotel Blue Sea Resort

Blue Sea Hotel Interpalace Tenerife/Puerto De La Cruz

Hotasa Interpalace Hotel Puerto De La Cruz

Hotel Puerto Resort Blue Sea Puerto de la Cruz

Hotel Puerto Resort Blue Sea

Puerto Blue Sea Puerto de la Cruz

Puerto Blue Sea

Blue Sea Puerto Puerto de la Cruz

Hotel Puerto Resort by Blue Sea

BLUESEA Puerto Resort Hotel

Hotel Blue Sea Puerto Resort

BLUESEA Puerto Resort Puerto de la Cruz

BLUESEA Puerto Resort Hotel Puerto de la Cruz

Frequently asked questions

Are there all-inclusive rate plans at BLUESEA Puerto Resort?

BLUESEA Puerto Resort has all inclusive rates that come with all meals included.

What's there to see within easy reach of BLUESEA Puerto Resort?

This hotel in Puerto de la Cruz is within a 10-minute walk of La Paz Lookout, Botanical Gardens, and Jardin Aquatico. You'll also find Martianez Shopping Centre and San Telmo Promenade less than a mile away.

Is parking available on site at BLUESEA Puerto Resort?

Yes, parking is offered for EUR 5 per day.

Is a spa located at BLUESEA Puerto Resort?

There is a full-service spa available for guests to enjoy and services include massages and mani/pedis.

Does BLUESEA Puerto Resort feature a casino at the property?

No, BLUESEA Puerto Resort doesn't have a casino.

Is there an indoor pool at BLUESEA Puerto Resort?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub.

What do couples enjoy most about BLUESEA Puerto Resort?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a bar/lounge.

Are there hot tubs at BLUESEA Puerto Resort?

No, but this hotel does have a sauna.

Does BLUESEA Puerto Resort have a restaurant that serves breakfast?

No, BLUESEA Puerto Resort doesn't have a restaurant that serves breakfast.

Does BLUESEA Puerto Resort allow pets to stay free of charge?

No, pets aren't allowed at BLUESEA Puerto Resort.

Are there connecting rooms at BLUESEA Puerto Resort?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to BLUESEA Puerto Resort?

The closest major airport to BLUESEA Puerto Resort is Santa Cruz de Tenerife (TFN-Tenerife North), which is 16.5 mi away (28 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.5 mi away.

Are there rooms with balconies that I can book at BLUESEA Puerto Resort?

Yes, every guestroom at BLUESEA Puerto Resort comes with a balcony and some offer beach and mountain views.

BLUESEA Puerto Resort Reviews

7.0

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

10/10 Excellent

Scott

Dec 8, 2025

Liked: Cleanliness, staff & service, amenities

Great

Stayed 7 nights in Nov 2025

10/10 Excellent

Ewelina

Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bonanza Hotel

We had a very pleasant stay at the Puerto Resort. The rooms may be a bit old-fashioned, but they were clean and well-maintained. I noticed that they were refurbishing the fifth floor, which suggests that they have plans to update the decor in the future. If you'd like, you can request daily cleaning and towel changes. The rooms are spacious, with plenty of room, a large wardrobe, and a generous terrace. The food was excellent, offering a variety of options for both vegetarians and meat eaters. There was always something new to try. The drinks were also great. The swimming pool area was not crowded, perhaps due to the time of year, and the indoor pool and gym were similarly peaceful. You can use the gym and join water fitness classes, as long as you sign up in advance – and these are all free of charge. The resort consists of three hotels, and meals are served at two of them. This was not an issue for us, and we appreciated the ability to use the facilities at all three hotels. You don’t have to stay at a specific hotel to enjoy a drink; you can visit any of the other hotels. The resort is conveniently located near shops and offers beautiful views of the ocean. They also organize evening entertainment after 9 PM, which added to the enjoyable atmosphere. Overall, we were very happy with our stay and have no complaints. However, if you're particularly picky or enjoy complaining, you may find some things that aren't to your liking. But in general, it’s important to relax a

Stayed 7 nights in Mar 2025

10/10 Excellent

Stuart, Birmingham

Traveled with partner

Jan 24, 2025

Liked: Amenities, property conditions & facilities

Fantastic staff and meals [not so much the snacks] lovely building, a few signs of age in places. Gym is just good enough, activities and pools are great.

Stayed 6 nights in Dec 2024

10/10 Excellent

Scott

Traveled with group

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean hotel

Stayed 4 nights in Jan 2025

4/10 Poor

Selwyn

Traveled with partner

Sep 16, 2024

Disliked: Cleanliness, property conditions & facilities

When arriving at the hotel, the reception area was well cleaned and smelt really nice. However, when I got to the room it smelt like old flour. After going to bed I was awakened by things crawling over me. I brushed them off, not knowing what they were. I was later awakened again by things crawling over me. Shortly after my travelling companion called to say she was having a similar experience in her room. Upon further investigation we discovered that both rooms were infested by bed bugs, some of them big from feeding on us. This was reported to the staff who arranged another room for us. Unfortunately that room was also infested so we had to leave that room as well. It was not until around 2pm that we were allocated new rooms. It was a really poor experience and I will be raising a formal complaint.

Stayed 3 nights in Sep 2024

8/10 Good

Selwyn Anselm

Aug 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

8/10 Good

Mark

Traveled with family

Feb 12, 2024

Liked: Staff & service, amenities, property conditions & facilities

Amenities were good. food for full board was really good and good variety. The rooms themselves were good but definitely could do with a modern refresh.

Stayed 6 nights in Feb 2024

8/10 Good

Lynn

Jan 2, 2024

Liked: Cleanliness, staff & service, room comfort

We stayed for 3 nights to celebrate the New year, very few British mainly French and German so leftout with the activities due to no translation. New years eve was a let down again no atmosphere. Food was basic and cold, staff were wonderful and hotel clean.

Stayed 3 nights in Dec 2023

8/10 Good

John Edward

Traveled with partner

Oct 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Friendly staff, even though when we initially got to the hotel, they overbooked the hotel, and then had us stay a night at Blue Sea Costa Jardin, (which is at least 3km away) They said the "room wasnt ready" until after 3pm (suspiciously in line with a siesta) Did the same thing when we arrived at Puerto Resort. Overall the stay was nice, AC was terrible in the room, and basically was slightly better than sleeping outside. Food was great though.

Stayed 13 nights in Sep 2023

4/10 Poor

Natasha

Traveled with family

Nov 19, 2022

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

You get what you pay for. We only stayed for 4 days and didn’t pay much thankfully. Hotel is clean but food was poor quality, lots of queuing for the bar. They allocate meal time slots but always chaotic and running out of plates/cups. Very limited food choice and very poor quality. We were all inclusive but only had the soft drinks/coffees at mealtimes. Coffee was like water and the options for outside were queues for a small bar and seating on flimsy plastic furniture. Loungers around the pool are all old, sagging so very uncomfortable Hotel is very outdated and needs some attention/refurbishment. Location was good - on the Main Street so easy to walk around shops/bars.

Stayed 3 nights in Nov 2022

8/10 Good

james

Jan 14, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2022

4/10 Poor

Verified traveler

Nov 23, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was excellent but house keeping and receptionist was terrible not changing towel and some time forgot to put towels also the bed sheets not changed also room was so hot although the Cooling on but useless also the receptionist not make afford to understand what you want and not helping and don’t know speaking English I never come back to them or not recommend to any one ?!?!

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner

Mar 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovey spacious room and views of both the sea and mountains.

Stayed 15 nights in Feb 2019

8/10 Good

Verified traveler

Feb 27, 2019

Liked: Cleanliness

Stayed 15 nights in Feb 2019

8/10 Good

Aidan

Oct 1, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Okay but there’s much better

Be careful they own 3 hotels all next door to each other but when you get to the hotel they might tell you you’re staying else where! Took them over 1 hour to figure out where we were staying! The car parking was FULL so had to park on the street (the main reason I booked was for the car park) and the air conditioning didnt work!!

Stayed 5 nights in Sep 2018

10/10 Excellent

Jennifer, Middlesex England

Aug 17, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Friendly polite staff. Excellent night entertainment

Stayed 7 nights in Aug 2018

2/10 Terrible

David

Jul 11, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD MANAGEMENT BAD SERVICE BAD ATTITUDE

I WOULD NOT STAY AT THIS HOTEL AGAIN SIMPLY DUE ATTITUDE OF THE MANAGEMENT THEY REFUSEBTO FACE UP TO THE RESPONSABILITY OFBTHEIR ACTIONS AND TRY TO SKIRT OVER BY OFFERING A CHEAP BOTTLE OF THEIR HOUSE CHAMPAGNE AND OFFER OF A FREE SPA I CHECKED IN ON A TUESDAY AND REQUESTED AT THIS POINT A INVOICE FOR PAYMENT THEY HAD TAKEN ON MY CREDIT CARD I WAS ADVISED TO COME BACK TOMORROW YES CAME BACK NO INVOICE AFTER THREE REQUESTS I ASKED TO SPEAK TO THE MANAGER AND SPOKE TO THE ASSISTANT MANAGER WHO IN CONFERENCE ADVISED THAT THEY DID NOT TAKE MY MONEY BUT A THIRD PARTY MIDDLEMAN DID AND THEY WERE NOT RESPONSABLE HAVING CHECKED WITH HOTELS P.COM AND CREDIT CARD COMPANY I KNOW THIS NOT TO SO I CALKED THE POLICE AND POLICE ATTENDED THE PROPERTY WHERE STILL CONTINUED TO SAY IT WAS NOT THERE RESPONSABILTY FURTHER CALLS FOLLOWED TO HOTELS.COM AND I FINALLY SPOKE TO MANGERESS WHOM STILL CONTINUED THINK THIS IS EXCEPTABLE SITUATION I HAD CANCEL MY CREDIT CARD AND CALL THE POLICE THERE MANAGEMENT DO NOT UNDERSTAND THE IMPLICATIONS OF MISTAKES STAFF ARE NOT TRAINED AND THINK THIS IS A EXCEPTABLE SITUATION I AM PRESENTLY WAITING COMPENSATION FROM BOTH HOTELS.COM AND HOTEL AS HAVE RUINED MY HOLIDAY PUT IN A STATE OF DEEP STRESS HOTEL DENIED MADE THE BOOKING AND THIRD PARTY TOOK PAYMENT CONCERNED ABOUT FRAUD I CONTACTED THE POLICE AND EVEN AFTER PRODUCING EVIDENCE STILL DENIED THE SITUATION DUE TO THIS I WOULD NOT RECOMMEND THIS HOTEL AS MY EXPERIENCE

Stayed 14 nights in Jul 2018

4/10 Poor

Agnie, London

Feb 3, 2018

Not a 4 star Hotel.

Hotel Blue Sea Puerto Resort service is not 4 star and having expected that level of service was disappointed. The staff knowledge on the services available was not uniform. Level of knowledge and professionalism among them was not consistent. The knowledge that they were in a hospitality industry seemed to have been missed by some staff. Some rarely smiled and as a guest did not always feel welcome. There appears to be very low morale among the staff which management really needs to urgently look into. I highly commend the waitress, unfortunately cannot remember her name, in the restaurant at the hotel and wish there were more like her. We do not plan to visit again.

Stayed 6 nights in Jan 2018

2/10 Terrible

KJ27, England

Jan 27, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is nothing like its advertised

This hotel is advertised as a 4 star hotel offering a range of spa treatments. This list details all the facilities that WERE NOT available and clearly have not been for some time. No Spa, No Sauna, No Turkish bath, No Spa Therapists, No massages, No body treatments. The whole hotel is very tired and in need of a total update, the rooms are old looking with views that are unacceptable. My single room looked out across a flat roof full of chimneys, the balcony received no sun at all therefore making the room cold. I asked for a room change, which was not given. I found a cockroach in my bathroom and on another occasion a cockroach running around in the corridor outside my room. These were reported. When reception staff were questioned about the lack of facilities they made out they did not know they were not working. It is clear from seeing these facilities that they have not been available to paying guests for months now. The hotel lobby has sofas for guests that any other person would have taken to a local recycling centre. They were old, dirty and falling apart. I booked this hotel based on it being 4 star and having the facilities they offered. I used Expedia to purchase this holiday. I put my trust in Expedia but they have let me down. So far they have offered me a £50 reduction upon the booking of another Expedia holiday!! Now why would i be booking another holiday with them when they have misled customers with this one?

Stayed 7 nights in Jan 2018

10/10 Excellent

Carolyn

Dec 23, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2017

8/10 Good

Carol

Dec 2, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 4night stay

Room was spacious, clean and comfortable. Entertainment was average, bar could be noisy. Good facilities and nice gardens for relaxing. Plenty of sun beds.

Stayed 4 nights in Nov 2017

8/10 Good

Anna

Apr 23, 2017

Liked: Cleanliness, staff & service, room comfort

Value for money

Hotel doesn't look as nice as in pictures so first impression is not so great. Room is outdated with tiny old TV. Overall hotel was good value for what you pay. It's very clean, big room with balcony . Tasty food with great selection, clean heated swimming pool , very nice people and great service.

4/10 Poor

Lauren, England

Mar 13, 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Not a 4* hotel

We stayed at the Bonanza Palace for a week. For starters we arrived and we were sent around all 3 hotels before we could check in which was annoying. Staff were nice and friendly. Room very dated but clean, the worst part was the bed, which was literally that uncomfortable I had to take pain killers every morning for my aching joints, apart from that and the TV been something from the 1990s our towels were fresh everyday and bed made everyday. Food was very disappointing, cant say I had one nice meal, I survived on chips and pasta all week, puddings were more or less the same every night. Pool area was nice and clean and always enough sunbeds available. Entertainment staff were annoying one decided to splash me as I was getting into the pool which was not heated and freezing cold which I thought was rude and uncalled for. Good location and plenty to do outside of hotel. This hotel could of been a 4* 10 years plus ago, not anymore.

8/10 Good

jess

Mar 10, 2017

Liked: Cleanliness, property conditions & facilities

Nice hotel, good standard

Nice hotel, good pool area and clean, lovely breakfast just not great wifi connection, good location though

6/10 Okay

Maria

Dec 19, 2016

Liked: Staff & service

Very dated, great staff and food.

As other reviews have stated, the hotel is very dated. That said the hotel is clean, the staff are very helpful and the food was good.

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Double Room Superior Teide View (2+2)

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Double Room Superior Teide View (3+1)

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Double room (2adults+1child)

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Double room sea View (2adults+1child)

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Double Room Teide View (2adults+1child)

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