Mercure Telford Centre Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Serves lunch and dinner
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa
  • Pool
  • Parking available
  • Bar

Explore the area

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Telford Shopping Centre
    ‪5 min walk‬
  • Telford Town Park
    ‪11 min walk‬
  • The International Centre
    ‪12 min walk‬

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Room options

Privilege, Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(40 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 213 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Telford

Located within a 5-minute walk of Telford Shopping Centre, Mercure Telford Centre Hotel is within a 15-minute stroll of Telford Town Park. This 4-star hotel has 153 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 11 min walk - 0.6 miles
  • The International Centre - 12 min walk - 0.7 miles
  • Ironbridge Gorge - 7 min drive - 3.3 miles
  • Iron Bridge - 11 min drive - 6.4 miles

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Coffee #1 - ‬9 min walk

About this property

Mercure Telford Centre Hotel

Eco-certified hotel with a full-service spa and a fitness center
Mercure Telford Centre Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 10 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Is free cancellation available at Mercure Telford Centre Hotel?

Mercure Telford Centre Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on Jul 10, 2025 start from $66.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Telford Centre Hotel?

This hotel is located in Telford, a short 5-minute walk from Telford Shopping Centre and also 12 minutes on foot from Telford Town Park. You'll also find Telford Ice Rink and Cineworld Telford less than a mile away.

Is parking available on site at Mercure Telford Centre Hotel?

Yes, parking is offered for GBP 10 per night. Accessible parking is also available for guests.

Is there a spa available at Mercure Telford Centre Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Telford Centre Hotel include a casino on the premises?

No, Mercure Telford Centre Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Telford Centre Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Mercure Telford Centre Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Mercure Telford Centre Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Telford Centre Hotel have a restaurant that serves breakfast?

Yes, Mercure Telford Centre Hotel serves a full breakfast for a surcharge each morning at Iron Masters Restaurant.

Will Mercure Telford Centre Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Telford Centre Hotel for a fee of GBP 20 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Telford Centre Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Mercure Telford Centre Hotel?

No, you won't find guestrooms with balconies at Mercure Telford Centre Hotel.

Does Mercure Telford Centre Hotel have a wedding venue on site?

There are wedding services available at Mercure Telford Centre Hotel if that's in your vacation plans.

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 267 out of 594 reviews
Rating 8 - Good. 170 out of 594 reviews
Rating 6 - Okay. 78 out of 594 reviews
Rating 4 - Poor. 36 out of 594 reviews
Rating 2 - Terrible. 43 out of 594 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

susana

Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

ACCESSIBLE ROOM ARE NOT ACCESSIBLE

I ordered an accessible room, when checking in I was informed that all accessible room came with a bath which in the end makes the room "non accessible" I was then given a normsl room with no hold bars and no emergency bottons, also the room did not have a phone, so impssible to call for help. This hotel should not sell its self a accessible hotel if the rooms are not.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Gabriel

Stayed 5 nights in Mar 2025

10/10 Excellent

Simone

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Devakumaran

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water, one day yes and one day no. I stayed there 11 days, imagine how it was!
Stayed 11 nights in Mar 2025

10/10 Excellent

Paula, Llandudno Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in particular was excellent. Staff couldn't do enough for us. Lovely stay!
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with family
It was ok the staff were generally friendly , information on the leisure facilities needs to be available at the main desk . No hot water in the morning I did report this to the receptionist and was advised it was something that was affecting that side of the hotel - too many people trying to shower at once .
Stayed 1 night in Mar 2025

10/10 Excellent

Eilir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Joanne

Liked: Cleanliness, room comfort
The walls in the hotel rooms are the poorest i have stayed in. Our room unfortunately was an joining room. The walls are that thin you can hear everything below you and at the side of you. Even if someone is in the shower. Was woken every morning at 6am from other neighbours rooms.£178 i was really shocked and disappointed. Staff in the mornings cleaning were also really loud not very considerate to people sleeping still.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Telford to the World

nice place
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quick check in, easy walk to shopping centre
Stayed 1 night in Feb 2025

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vert happy, cannot fault

Incredible service, Incredible stay.
Stayed 1 night in Feb 2025

2/10 Terrible

lucy

Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Traveled with partner
Disliked: Property conditions & facilities
Unfortunately receptionist on check-in appeared uninterested and lacking interest in what they were doing. This contrasted markedly with a mid evening experience and upon check out (although the receptionist was on a call - they happily indicated for us to leave our key). Staff in restaurant were appropriately attentive and happy to advise on choices. Pool facilities are ok however the area feels tired and could do with an update, whilst changing rooms are clean, the lack of locking lockers is disappointing (you need to provide your own padlocks). Bedroom- comfortable, bathroom ok
Stayed 1 night in Feb 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely stay, staff were great, first room, tv wasnt working but staff quickly resolved that by changing rooms, stayed in room 102 with being right by the stairs you can hear the door always slaming, but other than that no complaints, we didnt eat at the resturant, we ordered takeaway to hotel with no issues, asked staff for forks they quickly sorted them we have stayed here a few times never usually have any issues, parking is a bit expensive for only 1 night £10 but same price if ur staying more nights
Stayed 1 night in Feb 2025

8/10 Good

Aoife

Stayed 1 night in Feb 2025

6/10 Okay

Ipek

Business traveler
Liked: Cleanliness, staff & service
Room heaters (both aircon and radiator) make too much noise during the night. Room doors are closed so fast it does a loud bang noise that is heard all rooms in that floor. Cleaning was good. Breakfast and the bar was my favorite.
Stayed 5 nights in Feb 2025

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet
Stayed 2 nights in Jan 2025

6/10 Okay

Thomas

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025