See all properties

The Jaffa – Fattal Limited Edition

Choose dates to view prices

Photo gallery for The Jaffa – Fattal Limited Edition

Restaurant
Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, pool umbrellas
Lobby sitting area
Bar (on property)
Jaffa Penthouse | Living area | 40-inch LCD TV with cable channels, TV, fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2 Louis Pasteur St, Tel Aviv, 6803602
  • Place, Jaffa Port
    ‪3 min walk‬
  • Place, Jaffa Flea Market
    ‪5 min walk‬
  • Place, St. Peter's Church
    ‪5 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Poolside

Pillowtop beds, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed, Poolside

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Historic Junior Suite

Deluxe Historic Junior Suite | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Historic Junior Suite

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Pool Or Garden View

Deluxe Pool Or Garden View | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Pool Or Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Non Smoking (Historic)

Pillowtop beds, minibar, in-room safe, individually furnished

Grand Room, 1 King Bed, Non Smoking (Historic)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Pool View

Executive Room, 1 King Bed, Non Smoking, Pool View | Pillowtop beds, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom, Sea View

Presidential Suite, 1 Bedroom, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished

Presidential Suite, 1 Bedroom, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Partial Sea View (Corner)

Junior Suite, 1 King Bed, Non Smoking, Partial Sea View (Corner) | Pillowtop beds, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed, Non Smoking, Partial Sea View (Corner)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View | Pillowtop beds, minibar, in-room safe, individually furnished

Royal Suite, 1 Bedroom, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Pillowtop beds, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Deluxe Balcony

Accessible Deluxe Balcony | Pillowtop beds, minibar, in-room safe, individually furnished

Accessible Deluxe Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Historic Wing

Deluxe Historic Wing | Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Historic Wing

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Balcony

Pillowtop beds, minibar, in-room safe, individually furnished

Deluxe Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jaffa Penthouse

Jaffa Penthouse | Pillowtop beds, minibar, in-room safe, individually furnished

Jaffa Penthouse

  • 5 bedrooms
  • Sleeps 10
  • 5 Queen Beds
  • Free WiFi

You may also like

Ad
Front of property - evening/night

The Drisco Hotel Tel Aviv - Relais & Châteaux - Adults Only

American Colony
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 272 reviews
$356 nightly
The price is $356
Jul 18 - Jul 19
All taxes and fees included in total
The Drisco Hotel Tel Aviv - Relais & Châteaux - Adults Only

About the neighborhood

Tel Aviv

Located in Tel Aviv Promenade, The Jaffa – Fattal Limited Edition is within a 5-minute walk of Jaffa Flea Market and within 15 minutes of other popular attractions like Jaffa Port. This 4-star hotel has 120 rooms and welcomes guests with 24-hour room service, a full-service spa, and an outdoor pool.

What's nearby

  • Jaffa Port - 3 min walk - 0.2 miles
  • Jaffa Flea Market - 5 min walk - 0.3 miles
  • Jaffa Clock Tower - 5 min walk - 0.3 miles
  • St. Peter's Church - 5 min walk - 0.3 miles
  • Carmel Market - 9 min drive - 1.4 miles

Getting around

  • Holon Junction Station - 4 min drive
  • Ben Gurion Airport (TLV) - 30 min drive

Restaurants

  • ‪Selas - ‬3 min walk
  • ‪Beit Kandinof - ‬2 min walk
  • ‪Cafe Ada Hanina - ‬4 min walk
  • ‪Kalamata (קלמטה) - ‬5 min walk
  • ‪Golda's Delicatessen - ‬1 min walk

About this property

The Jaffa – Fattal Limited Edition

The Jaffa – Fattal Limited Edition features a full-service spa, an outdoor pool, and a 24-hour gym. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a terrace.
40-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Lobby
Dan Tel Aviv
Tel Aviv Promenade
  • Pool
  • Hot tub
  • Spa
  • Kids pool
7.8 out of 10, Good, 410 reviews
$299 nightly
The price is $299
Jul 14 - Jul 15
Dan Tel Aviv

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: USD 70 for adults and USD 35 for children
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 70 for adults and USD 35 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Jaffa – Fattal Limited Edition Hotel
The Jaffa – Fattal Limited Edition Tel Aviv
The Jaffa A Luxury Collection Hotel Tel Aviv
The Jaffa – Fattal Limited Edition Hotel Tel Aviv

Frequently asked questions

Is a free cancellation option available at The Jaffa – Fattal Limited Edition?

The Jaffa – Fattal Limited Edition provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Jaffa – Fattal Limited Edition?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at The Jaffa – Fattal Limited Edition on Jul 4, 2026 start from $511, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Jaffa – Fattal Limited Edition?

This hotel is situated in Tel Aviv Promenade, just steps from Jaffa Port and Old Jaffa Antiquities Museum, and within a short walk of Jaffa Flea Market. You'll also find Jaffa Clock Tower and Bloomfield Stadium less than a mile away.

Is there parking available at The Jaffa – Fattal Limited Edition?

No, there isn't parking available at the hotel.

Is there a spa available at The Jaffa – Fattal Limited Edition?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, mani/pedis, and facials.

Does The Jaffa – Fattal Limited Edition feature a casino on the premises?

No, The Jaffa – Fattal Limited Edition doesn't have a casino.

Will I find an indoor pool at The Jaffa – Fattal Limited Edition?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.

What will couples enjoy most about a stay at The Jaffa – Fattal Limited Edition?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a poolside bar.

Are there hot tubs at The Jaffa – Fattal Limited Edition?

No, but guests can enjoy a sauna at this hotel.

Does The Jaffa – Fattal Limited Edition feature a restaurant that includes a breakfast menu?

Yes, The Jaffa – Fattal Limited Edition serves breakfast (local cuisine) each morning for a surcharge from its snack bar.

Will The Jaffa – Fattal Limited Edition allow pets to stay for free?

No, pets aren't allowed at The Jaffa – Fattal Limited Edition though service animals are welcome.

Are there connecting rooms at The Jaffa – Fattal Limited Edition?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Jaffa – Fattal Limited Edition?

The closest major airport to The Jaffa – Fattal Limited Edition is Ben Gurion Airport (TLV), which is 13.6 mi away (30 minutes by car).

Are there rooms with balconies at The Jaffa – Fattal Limited Edition?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and city views.

Does The Jaffa – Fattal Limited Edition offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Jaffa – Fattal Limited Edition.

The Jaffa – Fattal Limited Edition Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 81 reviews
Rating 8 - Good. 13 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 4 out of 81 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, amenities
The hotel is gorgeous
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

yael

Liked: Cleanliness, staff & service, amenities
Amazing breakfast 😋
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful welcome and hospitality! The staff was absolutely fantastic and rooms were clean. Definitely coming back!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shlomo

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, just not worth the nightly rate in my opinion. Staff was good. Breakfast was outstanding
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff in a great walkable area.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful! Love the quiet luxury vibe of the space. Ruthie is the lobby manager and is the soul of the place! Will definitely be back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Also a very historic property beautifully restored.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property, wonderful location
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, at the most beautiful area of old Jaffa. Room and common spaces are well thought after, with uinque and luxurious items and overall feel. Food at Breakfast was one of the best I have eaten at any hotel. Only thing I would improve is the fact there was no snaks at the mini bars (empty with a few sodas/mineral water) and that the towels are small and feels cheap (by any standard).
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dekel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow... the best boutique hotel.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, updated property in a wonderful area with lots to do. The food at the hotel was very good.
Verified

10/10 Excellent

Gina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, room was immaculate and in a great, easy location to Tel Aviv!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

liora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Israel!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful. Location, room with ocean view, delicious food and most wonderful staff. The building is a jewel. One of the best places I have stayed.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

TALI

The historic Building is amazing, breakfast was very good The room was amazing except the mold on the ceiling above the bed and the coffee machine did not work. THE SPA DOES NOT BELONG TO THE HOTEL AND IT WAS DIFFICULT TO BIIK TREATMENTS UPON ARRIVAL AND DURING STAY. the pool was very nice, and the area is very beautiful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely beautiful with incredible staff. Totally fell in love with The Jaffa!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Toyooki

Liked: Cleanliness, staff & service, property conditions & facilities
Property with charm, character, and cleanliness. Staff were friendly, courteous, and professional. Top notch.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

shachar

Great

Very nice staff and high level of serving I will return although it is very expensive
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Rafaella

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service is horrible . Pool is packed nowhere to sit . Super below average
Stayed 1 night in Jul 2025
Verified

8/10 Good

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location is a bit off beat, beautiful property for sure, service not near top hotels like Ritz or Four Season, not much attention to detail, room is big and nice, the front desk staff is very professional, but
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve ever stayed at!

I have traveled to over 45 countries and this is the best hotel I have ever stayed at. It was just perfect. The staff is truly the best overall staff, with excellent training and management. The hotel manager Ahmed was magnificent, and I would try to hire him if I had a hotel. I’ve never seen a manager was hands on and prepared. He was so kind to us and our family. He thought of everything. The hotel itself is enchanting. It was worth it!
Stayed 4 nights in May 2023
Verified

6/10 Okay

Michael

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff trying to scam for extra vat , very bad behavior by the reception. I never seen such rude behavior and disrespect for hotel guests!
Stayed 1 night in Jul 2022
Verified

8/10 Good

william

Liked: Cleanliness, property conditions & facilities, room comfort

Mediocre with a high end price tag

I stayed at the Jaffa many times this last couple of years but this is the first time since the change from Marriott to there current management it definitely took a hit in excellent service. I stayed during Yom Kippur for my girlfriends birthday try to get a hold of the front desk to make some details added didn’t get any one helpful or competent on the phone. When I arrived the pool was closed,no valet service and a skeleton crew working the next two day. The front desk wasn’t particularly welcoming and helpful as been my experience every stay I had there. Asked for a late check out which I have been offered and accommodated complementary in all my stays to enjoy the day and pool since it was closed the last two days. I offered to pay they denied and told me the room was needed. Not worth the money I paid for my stay. I expect an experience of excellence that’s what has drawn me back time and time again the staff was incredible welcoming,polite and made sure of a great experience from start to end. Didn’t experience that remotely this time just paid for it but didn’t receive it.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Val

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
From the moment you walk in, you will smell an extremely strong perfume like scent. This scent will be severe on each floor and in your room. I complained that the hotel smells like a “perfume museum” and it’s so strong that one can’t breathe in their room. The staff agreed and moved me to another floor where the scent was less. The next day the housekeeping staff again sprayed all the floors with this scent and it’s not tolerable. The staff stated that this is the hotel signature smell and the property was designed to smell like that. So, if you like overly strong perfume to be sprayed in to the central ventilation system to the point where you can’t breathe and your sinuses will be agitated and so is your central nervous system, stay here. I personally do not want to stay in a hotel where I can’t breathe cause the staff sprays some horrible perfume in the entire hotel. I seriously considered leaving early and moving hotels and losing my prepaid reservation until I was moved to a closed section where staff didn’t spray this god awe full perfume.
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 3 nights in Aug 2025