Pacific Bay Hotel

4.5 star property
Luxury resort with 3 restaurants connected to a shopping center in Tamuning

Choose dates to view prices

Photo gallery for Pacific Bay Hotel

Beach nearby
Outdoor pool
3 restaurants, lunch, dinner served; Brazilian cuisine
Reception
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
1000 San Vitores Road, Tumon, Tamuning, 96931
  • Tumon Beach
    ‪10 min walk‬
  • T Galleria by DFS
    ‪17 min walk‬
  • Ypao Beach Park
    ‪2 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪2 min drive‬

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Room options

Family Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Room (No Bed Type Guarantee)

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Tamuning

Located in Tumon, Pacific Bay Hotel is within a 10-minute stroll of sights such as Matapang Beach Park and Tumon Sands Plaza. This 130-room, 4.5-star resort has 3 restaurants and 2 bars/lounges, along with an outdoor pool. Centrally located in Tamuning, the resort is connected to a shopping center, and a short walk from Tumon Beach and Tagada Guam Amusement Park.

What's nearby

  • Tumon Beach - 10 min walk - 0.6 miles
  • T Galleria by DFS - 17 min walk - 0.9 miles
  • Tarza Magical Adventure Zone and Water Park - 2 min drive - 1.2 miles
  • Ypao Beach Park - 2 min drive - 1.4 miles
  • Guam Premier Outlets - 4 min drive - 1.9 miles

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Pho Thanh Xuan - ‬9 min walk
  • ‪Fuji Ichiban - ‬9 min walk
  • ‪Hafa Adai Cafe - ‬15 min walk
  • ‪Meskla Dos - ‬16 min walk

About this property

Pacific Bay Hotel

Luxury resort with 3 restaurants connected to a shopping center in Tamuning
Pacific Bay Hotel features an outdoor pool, WiFi in public areas, and spa services. Onsite parking is offered for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury resort include free newspapers, laundry facilities, and a garden.
Guests can expect WiFi and 24-inch TVs with cable channels. Bathrooms offer deep soaking tubs and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Refrigerators, safes, and desks are also available.
Recreational amenities at the resort include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • CHURRASCO
  • Dr. Kabob
  • Fontana
  • VIP CHINESE FOOD

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Frequently asked questions

Is free cancellation available at Pacific Bay Hotel?

Pacific Bay Hotel offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do near Pacific Bay Hotel?

This resort is situated in Tumon within a 10-minute walk of Tumon Sands Plaza, Matapang Beach Park, and Tagada Guam Amusement Park. You'll also find Tumon Beach and T Galleria by DFS less than a mile away.

Will I be able to park at Pacific Bay Hotel?

Yes, self parking is available for a surcharge.

Is there a spa available at Pacific Bay Hotel?

Spa services at the resort include hot stone massages, Thai massages, and aromatherapy.

Does Pacific Bay Hotel feature a casino on the premises?

No, Pacific Bay Hotel doesn't have a casino.

Will I find an indoor pool at Pacific Bay Hotel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is Pacific Bay Hotel good for couples?

There are plenty of amenities for couples at this resort, including an outdoor pool, 2 bars, and 3 restaurants.

Does Pacific Bay Hotel have a hot tub?

No, there isn't a spa tub at this resort.

Does Pacific Bay Hotel feature a restaurant that includes a breakfast menu?

No, Pacific Bay Hotel doesn't have a restaurant that serves breakfast.

Does Pacific Bay Hotel allow pets to stay for free?

No, pets aren't allowed at Pacific Bay Hotel.

Are there connecting rooms at Pacific Bay Hotel?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Pacific Bay Hotel?

The closest major airport to Pacific Bay Hotel is Barrigada - A.B. Won Pat International Airport (GUM), which is within a mile.

Are there rooms with balconies that I can book at Pacific Bay Hotel?

No, you won't find guestrooms with balconies at Pacific Bay Hotel.

Pacific Bay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

8/10 Good

Lizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An air spray could help

An air spray could help.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019

6/10 Okay

Thomas

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019

8/10 Good

Loreto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

Raeona

Stayed 3 nights in Oct 2019

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Mark

Good location, friendly staff
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2019

8/10 Good

Jae in

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 8 nights in Aug 2019

6/10 Okay

Max

Liked: Staff & service
Disliked: Property conditions & facilities

Old but nice

Simple and quaint. Older h0tel that needs upgrading.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 7 nights in Jun 2019

2/10 Terrible

Mary, Everett,wa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yellow stains on the sheets, bathtub rusted and gross. Nothing updated. Worst view. Smelled weird. And im still awaiting my refund through expedia, because as soon as I took a look at the room, I returned my key and told them that I wanted a refund because the hotel was nasty
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm satisfied. Friendly staff, clean rooms, has hot water.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Be careful staying here

Fire alarm went off every night. The hotel had no A/C for one night and no water on another night. It was the dirtiest hotel I’ve ever been in. Staff was great at the front desk.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019