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Embassy Suites by Hilton Tampa Downtown Convention Center

3.5 star property

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Photo gallery for Embassy Suites by Hilton Tampa Downtown Convention Center

Exterior
Property video
Restaurant
Suite, 2 Queen Beds, City View | View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
513 S Florida Ave, Tampa, FL, 33602
  • Place, Benchmark International Arena
    ‪4 min walk‬
  • Place, Tampa Convention Center
    ‪5 min walk‬
  • Place, Port of Tampa
    ‪10 min walk‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪14 min drive‬

Room options

View all photos for 2 ROOM CITY VIEW SUITE-2 QUEEN BEDS-NOSMOKING

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

2 ROOM CITY VIEW SUITE-2 QUEEN BEDS-NOSMOKING

  • Sleeps 4

View all photos for 2 Room Suite - 2 Queen Beds - Nonsmoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

2 Room Suite - 2 Queen Beds - Nonsmoking

  • Sleeps 4

View all photos for 2 ROOM SUITE-1 KING BED-NONSMOKING

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 6

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(85 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Bay View

9.2 out of 10
Wonderful
(30 reviews)
  • Bay view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Non Smoking

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(18 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Suite, 2 Queen Beds, City View | View from room

Suite, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bay View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Bay View

8.6 out of 10
Excellent
(26 reviews)
  • Bay view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Corner (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Balcony

  • Bay view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(103 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

Suite, 1 King Bed (Conference) | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Tampa

Located in Downtown Tampa, Embassy Suites by Hilton Tampa Downtown Convention Center is adjacent to Tampa Convention Center and within a 5-minute walk of other popular sights like Benchmark International Arena. This 3.5-star hotel has 360 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym. Centrally located in Tampa, the hotel is connected to the convention center and also a short walk from Port of Tampa and Florida Aquarium.

What's nearby

  • Tampa Riverwalk - 2 min walk - 0.1 miles
  • Benchmark International Arena - 4 min walk - 0.3 miles
  • Tampa Convention Center - 5 min walk - 0.3 miles
  • Port of Tampa - 10 min walk - 0.6 miles
  • Florida Aquarium - 13 min walk - 0.7 miles

Getting around

  • Tampa Union Station - 19 min walk
  • Tampa Intl. Airport (TPA) - 19 min drive

Restaurants

  • ‪Bud Light Party Deck - ‬4 min walk
  • ‪Yard House Tampa Water Street - ‬5 min walk
  • ‪Hattricks - ‬6 min walk
  • ‪American Social - ‬7 min walk
  • ‪Sail Pavilion - ‬8 min walk

About this property

Embassy Suites by Hilton Tampa Downtown Convention Center

At Embassy Suites by Hilton Tampa Downtown Convention Center, guests enjoy features like an outdoor pool, a 24-hour gym, and WiFi in public areas. Valet parking is available for USD 50 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a computer station, and express check-in.
Guests can expect to find WiFi and 32-inch LCD TVs with cable channels and first-run movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include iPod docks, dining areas, and sitting areas.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,999 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 41.68 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Tampa Downtown
Embassy Suites Tampa Downtown
Tampa Downtown Embassy Suites
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites Tampa Downtown Hotel
Embassy Suites Tampa Hotel
Embassy Suites Tampa Downtown
Embassy Suites by Hilton Tampa Downtown Convention Center Hotel
Embassy Suites by Hilton Tampa Downtown Convention Center Tampa

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Tampa Downtown Convention Center?

Embassy Suites by Hilton Tampa Downtown Convention Center provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa Downtown Convention Center on Jun 4, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Embassy Suites by Hilton Tampa Downtown Convention Center?

This hotel is situated in Downtown Tampa within a 10-minute walk of Tampa Riverwalk and Benchmark International Arena. You'll also find Port of Tampa and Tampa Bay less than a mile away.

Is there parking available at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yes, secured valet parking is offered for USD 50 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Embassy Suites by Hilton Tampa Downtown Convention Center include a casino at the property?

No, Embassy Suites by Hilton Tampa Downtown Convention Center doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Tampa Downtown Convention Center serves free buffet breakfast each morning from its restaurant.

Does Embassy Suites by Hilton Tampa Downtown Convention Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Tampa Downtown Convention Center for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Tampa Downtown Convention Center?

The closest major airport to Embassy Suites by Hilton Tampa Downtown Convention Center is Tampa, FL (TPF-Peter O. Knight), which is 4 mi away (10 minutes by car). Another top airport is Tampa Intl. Airport (TPA), which is located 8.1 mi away (19-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Tampa Downtown Convention Center?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a wedding venue?

There are wedding services available at Embassy Suites by Hilton Tampa Downtown Convention Center if that's in your vacation plans.

Embassy Suites by Hilton Tampa Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 967 out of 1502 reviews
Rating 8 - Good. 228 out of 1502 reviews
Rating 6 - Okay. 153 out of 1502 reviews
Rating 4 - Poor. 81 out of 1502 reviews
Rating 2 - Terrible. 73 out of 1502 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet had good options.
Stayed 3 nights in Apr 2026

6/10 Okay

Sunila

Liked: Staff & service
Disliked: Amenities
It was an average experience until I saw bugs on my bed. The Taste Restaurant was exceptional and the only thing I liked on the property. The pool was nice and the water was warm. It is a very convenient location to downtown which is why I picked it but it did not exceed my expectations. I would never stay there again. The valet is very expensive. You cannot rent a car and stay at this hotel. The Teco Train stop is nice to go for a stroll and explore. It's free and right in front of the hotel. Those were the only decent things at this hotel. Nowhere for kids to really explore and enjoy. Lobby is small. Nowhere around safe for kids to run around. Cars are constantly driving in and out right by the entrance making it dangerous to cross over.
Stayed 3 nights in Apr 2026

10/10 Excellent

yuliana

Stayed 1 night in Nov 2025

10/10 Excellent

Giuseppe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel . Very clean and spacious rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Stayed 5 nights in Jan 2026

8/10 Good

Tatiana

Stayed 2 nights in Feb 2026

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
The location if you are attending an event at the Benchmark Arena is perfect. The staff was pleasant, accommodating and helpful. The rooms were clean and spacious as always at Embassy Suites. It is also nice have a restaurant/bar on the premises that stays open late so you can grab a drink and food after the event and not have to fight the crowds at other local establishments.
Stayed 2 nights in Jan 2026

6/10 Okay

Matt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room felt very worn/beat up. Needs a full remodel. Sink drain at wet bar looked dirty / stained. Bath tub had hair that wasn’t ours. Lobby furniture very worn /stained. The afternoon happy hour reception is very basic, warm tap beer and well drinks with chips a salsa. The restaurant/bar (“Taste” I believe is the name?) was good for drinks. All the staff was very friendly and professional so at least that was a plus. Location is good for downtown/convention center.
Stayed 1 night in Feb 2026

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and suite is well maintained.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the room, and it was clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Marlene

Stayed 1 night in Dec 2025

8/10 Good

William

Great stay. Extremely convenient walk to Benchmark International Arena.
Stayed 1 night in Feb 2026

2/10 Terrible

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities
At the arrival to our hotel. The room that I had reserved through Hotels.com was not the one assigned to me. I reserved 2 qween beds with bay view and was given one king bed. I explained and they moved things and got me a 2 qween bedroom with city views which was the only thing they had available.
Stayed 3 nights in Feb 2026

10/10 Excellent

Josh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with helpful staff
Stayed 1 night in Feb 2026

8/10 Good

Marianne

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good spot nice location but elevators need fixed
Stayed 2 nights in Feb 2026

10/10 Excellent

GARY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was better than expected and a very short walk to the Bocelli concert
Stayed 1 night in Feb 2026

6/10 Okay

Marlene

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition except the mini fridge did not work and the room I booked was not available. The property could not adjust the rate because they said it was booked through a third party. The staff was very nice though and they refunded my room service meal and destination fee. Also, no one came in on the second day to give clean towels etc. so we had to ask for that. Overall, we had a good experience in a very good location.
Stayed 3 nights in Feb 2026

6/10 Okay

brigette

Traveled with family
Room was musty smelling and had not been vacuumed well big hair balls in corner of living area and bathroom. Pull out sofa bed was basically springs and mattress appeared old caving in the middle when you would lay down was not expecting this considering what was paid for 3 nights. Housekeeping and maintenance were prompt when needing something and valet was excellent. Hotel I’m pretty sure was sold out while we were there with a big volleyball tournament all weekend and concert that Friday so with that being said only 3 elevators working out of 4 which would sometimes leave waiting 15/20 min to get on. Location was wonderful walked or rode the street car most of weekend. Check-in was easy and fast.
Stayed 3 nights in Feb 2026

2/10 Terrible

Richard

Business traveler
Liked: Cleanliness, amenities
Someone tried to break into break into my room Wednesday night and I caught them and the front desk staff treated it like it wasn’t a big deal.
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

JENNIFER L

Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 5 nights in Feb 2026

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