Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrĆan no ser adecuados para niƱos; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Puntuación de 10, es decir, Excelente. Basada en 17 de 126 opiniones
10 - Excelente
17
Puntuación de 8, es decir, Bueno. Basada en 35 de 126 opiniones
8 - Bueno
35
Puntuación de 6, es decir, Aceptable. Basada en 52 de 126 opiniones
6 - Aceptable
52
Puntuación de 4, es decir, Malo. Basada en 10 de 126 opiniones
4 - Malo
10
Puntuación de 2, es decir, Terrible. Basada en 12 de 126 opiniones
2 - Terrible
12
6.6/10
Limpieza
6.8/10
Servicio y personal
5.8/10
Servicios
6.6/10
Condiciones de la propiedad
7.4/10
Cuidado del medio ambiente
Opiniones
4/10 Malo
Samuel, Castaic
Viaje familiar
28 ago. 2025
No le gustó: Condiciones de la propiedad
Facilities a little old and dilapidated. Our cottage has no good views far from the lakeside and pools.
Samuel
Se hospedó 1 noche en agosto de 2025
8/10 Bueno
Joel
8 ago. 2025
Joel
Se hospedó 1 noche en agosto de 2025
10/10 Excelente
Marco Angelo
Viaje familiar
16 abr. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We enjoyed our stay
This is our second visit to Club Balai Isabel. My wife and son really love the experience
Marco Angelo
Se hospedó 1 noche en abril de 2025
8/10 Bueno
Maria, San Francisco
Viaje familiar
27 mar. 2025
Le gustó: Servicio y personal y servicios
The Resort is outdated but the excellent service from staff outdid it. The view of Taal Lake from Terraza was amazing.
Maria
Se hospedó 2 noches en febrero de 2025
6/10 Aceptable
David
Viaje en pareja
2 mar. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is excellent and we really appreciated the lakeside view we were given. The grounds are also very beautiful.
However, we felt that the resort really caters more for corporate and large parties. All 3 of the restaurants closed at 8pm. However they would happily stay open for a large party. We asked if there was anywhere on site to get a drink after 8pm and were told to go outside to the 7-Eleven and drink it in our room.
We had a reasonable stay, but most definitely would not stay here again.
David
Se hospedó 3 noches en febrero de 2025
2/10 Terrible
Julien
Viaje en pareja
19 feb. 2025
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Affordable beauty
I was surprised with the place. It was beautiful and very relaxing. The view is priceless. I'm so glad I've stumbled into to such a gem of a place. What I like the most was it's affordability. Highly recommended.
Minnie
Se hospedó 1 noche en enero de 2025
6/10 Aceptable
Cliente verificado
Viaje familiar
3 ene. 2025
MISINFORMATION
I wanted to warn everyone that what you see in the photos might not be a correct information. I booked 2 nights stay for New Yearās Eve and Jan 1. I booked lakeshore view family room, included in this particular room was a photo of kitchenette and I was expecting that we are able to use it since thatās a priority and necessary for New Years eve as we will cook and reheat whatever food we have for NYE. To my surprise, they wont let us use the induction cooker. So unreasonable they told us that the unit owner wont allow it, then why post the kitchenette photo if itās not allowed to use? There was no indication that it is NOT allowed to cook prior my booking confirmation, we were only told when we were preparing for NYE dinner. It actually spoiled our night and the New Year. Itās crazy. ANd this reservation was prepaid.
The fridge wonāt close completely. Wifi was weak. The AC was leaking water. I will not book to this hotel again, although the view is nice.. but everything else is not okay for me.
Please be specific in your info that some rooms are under UNIT OWNERS. And that they are not allowing to cook using the kitchenette!!!
I will definitely escalate my experience to any supervisor in hotels.com
Cliente verificado
Se hospedó 2 noches en diciembre de 2024
6/10 Aceptable
Anne
Viaje familiar con niƱos
29 dic. 2024
Although the staff appeared to be friendly, it was obvious it was face value only.
The mattresses were rock hard and when the pillowcases were removed from the pillows, they were covered in mildew.
The food was bland but the cocktails were good.
Anne
Se hospedó 3 noches en diciembre de 2024
6/10 Aceptable
Carmelo, skokie
Viaje familiar
25 dic. 2024
near to our venue of interest and the only 3/4 star in location .
Carmelo
Se hospedó 2 noches en diciembre de 2024
10/10 Excelente
Sarah, Tampa
Viaje familiar con niƱos
22 dic. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very well maintained and there are a lot of things to do. Will definitely be going back.
Sarah
Se hospedó 1 noche en diciembre de 2024
6/10 Aceptable
Cliente verificado
10 ago. 2024
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Property needs upgrading. Price is very reasonable though.
Cliente verificado
Se hospedó 2 noches en junio de 2024
4/10 Malo
Rocky
Viaje de negocios
1 jul. 2024
No le gustó: Limpieza, servicio y personal, servicios
I arrived on a rainy day. From the reception, an e-vehicle ferried me to the residence/hotel building. To my surprise, there was no elevator and I need to go up to the fourth floor with my large luggage. No one helped me. The room smells like molds. Also, it was dark. There is no cellular network signal. I was trying to call the front desk to ask for help for a room change but no one was answering. I had to walk under the rain to get back to the reception area. They apologized and transferred me to a different room, an upgraded one. However, the room also smells like molds. During my first night in the upgraded room, two cockroaches were flying around my room. I was able to kill one but the other one escaped. The staff requested me to leave my room so they can disinfect and prolly kill roaches. It was a stressful experience.
Rocky
Se hospedó 4 noches en junio de 2024
10/10 Excelente
Rebecca
Viaje familiar
19 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great community on the water. All staff we encountered were friendly and helpful, and there was security in parking areas. The room and patio was clean. The patio door was a little hard to shut but we got it. The ac worked great and there's hot water! We only stayed one night but I'd love to come back and stay for at least 3. The restaurant near our room served a nice breakfast and the view of Taal Lake was beautiful.
Rebecca
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Arnold
9 mar. 2024
Arnold
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Jose
Viaje en grupo
8 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jose
Se hospedó 2 noches en febrero de 2024
6/10 Aceptable
Jeliza
6 ene. 2024
Jeliza
Se hospedó 1 noche en enero de 2024
4/10 Malo
Ronald
Viaje en pareja
10 dic. 2023
No le gustó: Servicios
Nice location on the lake, but old facilities not as clean as expected. 2 star accomodations. Poor parking, had to park off in muddy field. TV did not work.
Ronald
Se hospedó 1 noche en diciembre de 2023
2/10 Terrible
Marcelino
5 ene. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Still closed but taking non-refundable bookings?
The place is still closed. Somehow i was able to book a non-refundable booking there. I tried reaching them for confirmation but the 3 phone numbers I was given didnt work or no answer. I also tried reaching them by email with no response. They finally responded 5 days later in instagram that they were closed one day before my reservation. I want my money back.
Marcelino
Se hospedó 1 noche en noviembre de 2020
10/10 Excelente
Diana Jean
20 mar. 2020
Diana Jean
Se hospedó 1 noche en marzo de 2020
4/10 Malo
Cliente verificado
Viaje familiar
25 dic. 2019
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
The room was clean. Checkin process was a pain and not efficient. There is no wifi in room. Christmas eve buffet was a disappointment as they ran out of food.
Cliente verificado
Se hospedó 1 noche en diciembre de 2019
6/10 Aceptable
Cliente verificado
Viaje familiar con niƱos
26 nov. 2019
Le gustó: Limpieza
No le gustó: Servicios
The wifi is bad, thereās a wifi but no connection . No telephone to reach the hotel staff. terrible stomach ache and diarrhea, I think the bottled water. But the room was nice and clean. Too expensive It does not meet my expectations !
Cliente verificado
Se hospedó 1 noche en noviembre de 2019
8/10 Bueno
Cliente verificado
18 oct. 2019
Cliente verificado
Se hospedó 1 noche en octubre de 2019
2/10 Terrible
Cliente verificado
Viaje familiar con niƱos
7 jul. 2019
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They turned off the power and the room was a mess
no wifi available either
Cliente verificado
Se hospedó 1 noche en julio de 2019
2/10 Terrible
Cliente verificado
Viaje familiar con niƱos
19 jun. 2019
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad