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Balsam Mountain Inn

2.0 star property
Hotel in Sylva with spa services and a coffee shop

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Photo gallery for Balsam Mountain Inn

Exterior
Front of property
Restaurant
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
68 7 Springs Dr, Sylva, NC, 28707
  • Place, Blue Ridge Parkway Balsam Entrance
    ‪2 min drive‬
  • Place, Maggie Valley Festival Grounds
    ‪22 min drive‬
  • Place, Cataloochee Ski Area
    ‪31 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪51 min drive‬

Room options

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Step In Shower Pet Friendly

Individually decorated, free WiFi

Standard Step In Shower Pet Friendly

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Clawfoot Tub Pet Friendly

Individually decorated, free WiFi

Standard Clawfoot Tub Pet Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sylva

Balsam Mountain Inn places you next to Nantahala National Forest and within a mile (2 km) of Blue Ridge Parkway Balsam Entrance. This 50-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 1.3 miles
  • Maggie Valley Festival Grounds - 22 min drive - 14.7 miles
  • Cataloochee Ski Area - 31 min drive - 18.3 miles
  • Harrahs Cherokee Casino - 32 min drive - 22.4 miles
  • Great Smoky Mountains National Park - 36 min drive - 25.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Papas & Beer - ‬8 min drive
  • ‪Beach Mountain Diner - ‬9 min drive

About this property

Balsam Mountain Inn

Hotel in Sylva with spa services and a coffee shop
At Balsam Mountain Inn, guests have access to free WiFi in public areas, spa services, and a library. A stay here includes free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include wedding services, a picnic area, and a garden.
Guests can stay connected with free WiFi. Hair dryers are also included. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Coffee Shop
  • Spirit of The Inn
  • Spirit of The Inn Bar

Things to do

  • Hiking/biking trails
  • Library
  • Shopping

Family friendly

  • Children's books
  • Children's games

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • In-room massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Heating
  • Individual decor

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Dogs only
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Frequently asked questions

What is there to do within easy reach of Balsam Mountain Inn?

This hotel is located in Sylva, just steps from Nantahala National Forest. You'll also find Blue Ridge Parkway Balsam Entrance and Barber Orchard Fruitstand within a short drive.

Is parking available on site at Balsam Mountain Inn?

Yes, self parking is offered for free at the hotel.

Is a spa located at Balsam Mountain Inn?

Spa services at the hotel include massages.

Does Balsam Mountain Inn feature a casino?

No, Balsam Mountain Inn doesn't have a casino.

Is there an indoor pool at Balsam Mountain Inn?

No, there is no indoor pool at this hotel.

Is Balsam Mountain Inn good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at Balsam Mountain Inn?

No, this hotel doesn't have a spa tub.

Does Balsam Mountain Inn have a restaurant that serves breakfast?

Yes, Balsam Mountain Inn serves free continental breakfast at Spirit of The Inn each morning.

Does Balsam Mountain Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Balsam Mountain Inn for a fee of USD 50 per accommodation, per stay. A deposit of USD 250 per stay is collected.

Does Balsam Mountain Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Balsam Mountain Inn?

No, at Balsam Mountain Inn, there aren't any guestrooms that list a balcony.

Does Balsam Mountain Inn have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Balsam Mountain Inn.

Balsam Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 49 reviews
Rating 8 - Good. 9 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Staff & service
Breakfast buffet was great with a good variety of items. Staff was kind.
Stayed 1 night in Nov 2025

8/10 Good

almena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great food
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
Stayed 1 night in Oct 2025

10/10 Excellent

Joy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Theresa

Stayed 1 night in Oct 2025

6/10 Okay

WILLIAM

Liked: Cleanliness, staff & service

It’s an Old School B&B

The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
Stayed 2 nights in Oct 2025

8/10 Good

Franca

Stayed 2 nights in Sep 2025

8/10 Good

George Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious!
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Found Our Mountain Inn

If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, excellent staff and breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
ballroom/restaurant
view from the breakfast area
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend, will never stay

This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service

Mixed emotions.

I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Aug 2025

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Inn with rich history.

Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Stayed 4 nights in Aug 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balsam Mountain Inn

The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
Stayed 1 night in Aug 2025