Sydney Central Hotel managed by The Ascott Limited

4.0 star property
Hotel with an outdoor pool, a short walk to Capitol Theatre
VIP Access

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Stairs lead up to a covered entrance with arched windows in this historic building.
Stroll through our elegant outdoor corridor, lined with high columns and casual seating areas.
Enjoy dining in a stylish space with tables and chairs, surrounded by playful kitchen illustrations.
Relax in the stylish lobby with a comfortable sofa, console table, and flat-screen TV.
Two single beds with white linens and accent pillows, a desk with a chair, and a lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪5 min walk‬
  • International Convention Centre Sydney
    ‪7 min walk‬
  • Circular Quay
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Twin Room

8.6 out of 10
Excellent
(27 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room

9.0 out of 10
Wonderful
(13 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room

  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(36 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Located in Haymarket, Sydney Central Hotel managed by The Ascott Limited is a leisurely stroll from popular sights such as Capitol Theatre and International Convention Centre Sydney. This 4-star hotel has 255 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Capitol Theatre - 5 min walk - 0.3 miles
  • International Convention Centre Sydney - 7 min walk - 0.4 miles
  • Hyde Park - 10 min walk - 0.6 miles
  • Star Casino - 2 min drive - 1.2 miles
  • Circular Quay - 4 min drive - 2.0 miles

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Knight's Coffee & Tea Co - ‬2 min walk
  • ‪Khao Kang Maruay Thai restaurant - ‬4 min walk
  • ‪Do Dee Paidang - ‬3 min walk
  • ‪Taco Bell Haymarket - ‬3 min walk
  • ‪Central Brew/Central Food - ‬1 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with an outdoor pool, a short walk to Capitol Theatre
At Sydney Central Hotel managed by The Ascott Limited, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for AUD 45.00 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and express check-out.
LCD TVs come with cable channels, and guests can stay connected with free wired internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Frequently asked questions

Is a free cancellation option available at Sydney Central Hotel managed by The Ascott Limited?

Sydney Central Hotel managed by The Ascott Limited offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see around Sydney Central Hotel managed by The Ascott Limited?

This hotel is situated in Haymarket within a short 7-minute walk of Capitol Theatre and also 13 minutes on foot from Hyde Park. You'll also find Sydney Town Hall and Sydney Tower Eye less than a mile away.

Is there parking available at Sydney Central Hotel managed by The Ascott Limited?

Yes, parking is offered for AUD 45.00 per night with in/out privileges. Electric car charging is also available for guests.

Does Sydney Central Hotel managed by The Ascott Limited include a casino at the property?

No, Sydney Central Hotel managed by The Ascott Limited doesn't have a casino.

Is there an indoor pool at Sydney Central Hotel managed by The Ascott Limited?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Sydney Central Hotel managed by The Ascott Limited?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sydney Central Hotel managed by The Ascott Limited?

No, there isn't a spa tub at this hotel.

Does Sydney Central Hotel managed by The Ascott Limited have a restaurant that serves breakfast?

Yes, Sydney Central Hotel managed by The Ascott Limited serves a full breakfast for a surcharge on weekday mornings at Thomas St Kitchen and Bar.

Does Sydney Central Hotel managed by The Ascott Limited allow pets to stay for free?

No, pets aren't allowed at Sydney Central Hotel managed by The Ascott Limited.

Are there connecting rooms at Sydney Central Hotel managed by The Ascott Limited?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sydney Central Hotel managed by The Ascott Limited?

The closest major airport to Sydney Central Hotel managed by The Ascott Limited is Sydney Airport (SYD), which is 6.1 mi away (22 minutes by car).

Are there rooms with balconies at Sydney Central Hotel managed by The Ascott Limited?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or water views.

Does Sydney Central Hotel managed by The Ascott Limited have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sydney Central Hotel managed by The Ascott Limited.

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for heavy and light rail connections. Walkable to China town and Darling Harbour.
Stayed 2 nights in Apr 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 5 minute walk to central railway nice and quiet for a good night’s sleep Buffet breakfast ordinary Will stay again
Stayed 1 night in May 2025

10/10 Excellent

Panu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Evangeline

Traveled with group
Liked: Cleanliness, staff & service
It was nice location and good breakfast, the only problem is how to bring your luggage to the hotel. It’s not easy to find the cart.
Stayed 3 nights in Apr 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Milos

Stayed 3 nights in Apr 2025

8/10 Good

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Angelo Santos, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location, clean & tidy rooms. The pool was a great bonus. Breakfast was lovely, fresh & so many options.
Stayed 1 night in Apr 2025

6/10 Okay

David

Disliked: Staff & service
The location is fantastic, very central. It's a few minutes walk from Central Station. With public transport so cheap, it's easy to get to the airport without the need for a taxi and at minimal cost. For its location, it was cheap to stay here. However I personally did not think it was the cleanest. The room was tired. There is no mirror unless you went into the bathroom, which could have had a much better designed shower. I thought the hotel reception staff were poor, except for the lady at check out. To be honest next time in Sydney I will look for somewhere else to stay even if its costs more.
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time ive stayed here and Ive already booked again. Great position for restaurants,train,tram and shopping..Lovely breakfast. Room is spacious and comfortable. Staff a friendly and helpful.
Stayed 9 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Nice place..
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
We have stayed here for about 20 years through all the changes of ownership and management. We’ve really noticed the difference in this management - the quality is so much lower. No spoons in the room to stir a cup of tea, knocking on the door at 8.15 on a Saturday because the cleaner wanted to come and clean before we even got downstairs for breakfast and managers that would just stare at you
Stayed 2 nights in Apr 2025

4/10 Poor

Blair

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Well - Staff need to follow through on requests. The hand soap is very caustic - many of my friends who were staying here at the same time experienced the same. We approached reception & notified & requested some different soap perhaps the small bar versions. Left my number, etc - NOTHING! ALSO...... You were advertising all week $8 local & international Beers. However you were not passing this price on ! When told - played dumb. "Can't do anything about it " - you were replied to - "perhaps take down All the Posters advertising it" - just received a dumb expression back. Hospitality is exactly that - the care, concern, communication & service towards strangers paying to stay or those visiting! Outside around the property needs a fair bit of cleaning up. The Housekeeping staff were excellent - helpful & did an excellent job keeping the room clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed and great amenities
Stayed 3 nights in Apr 2025

8/10 Good

Juanita

Business traveler
Liked: Cleanliness, staff & service, amenities
Always love staying here Super convenient, comfy bed and linen and great buffet breakfast always !
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was good Rooms/building in general looks old/aged
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasons to always choose this hotel

Thank you to the staff You made our trip even more special! A surprise getaway with my 5 year old to attend her first concert.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 2 nights in Mar 2025