Arrived at 12pm early check in paid. Place FILTHY not liveable. A 4 hour deep clean took place cleaner arrived 4pm left 8pm the property was then acceptable. Although thick dust in vents, grease on kitchen cupboards & filthy balcony remained due to too much time being encroached on our first day & evening. Maria’s great cleaning bless her, thank you very much! The door from the lounge was dangerously hanging off which I advised the agents of. We were then told best not to use as they already had plans to sort out after my 2 week stay. This is a heavy door which could have easily fallen & caused serious harm to either of us. Cooking pans (could have found better ones at a nearby dump) and the broken kitchen bin with metal sticking out were replaced. The person who initially met us with the key to the property was totally in denial of the discusting state of this flat & tried to convince me the carpets were heavily stained, the marks on the kitchen top were burnt on, the crisps & popcorn on the couch & floor were bits of fluff from the cushions was insulting. The bathroom thick with black mould & thick dust on all surfaces. BUT this was sorted out once I sent pictures to Agents who at first were very rude but eventually accepted their downfall. After the initial upset we settled in & hope the agents will now continue to keep on top of the cleanliness & maintenance of this great property, fab location for exploring with comfy beds.