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Hotel Hacienda

3.0 star property

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Photo gallery for Hotel Hacienda

A spacious dining area with a long table and multiple chairs, a bar with stools, and a variety of plants and decorative items.
Interior
A modern kitchen with a washing machine, a dining area with a TV, and a living room with a couch and a plant.
A room with a wooden dresser, a mirror, a cactus, a hat, and a tote bag.
A balcony with wicker chairs and a small table, overlooking a street with buildings and trees.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪7 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, Capitol Theatre
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

A bedroom with a bed, two bedside tables, a wall hanging, a hanging bag, and a round mirror.

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Dos Jefes

A bedroom with two beds, a wooden nightstand, a window, and wall-mounted light fixtures.

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for El Jefes

A bedroom with a bed, a window, a wall-mounted air conditioner, a framed picture, and decorative wall art.

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for El Nido

A bedroom with a bed, a window, a wall-mounted air conditioner, a framed picture, and decorative wall art.

El Nido

7.8 out of 10
Good
(39 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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Exterior

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9.2 out of 10, Wonderful, 372 reviews
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The price is $191
Aug 16 - Aug 17
Total with taxes and fees
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About the neighborhood

Sydney

Located in Redfern, Hotel Hacienda is within 2 miles (3 km) of popular attractions such as SEA LIFE Sydney Aquarium and Star Casino. This 64-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and concierge services.

What's nearby

  • Central Park - 5 min walk - 0.3 miles
  • University of Technology Sydney - 7 min walk - 0.4 miles
  • University of Sydney - 7 min walk - 0.4 miles
  • Capitol Theatre - 16 min walk - 0.9 miles
  • International Convention Centre Sydney - 19 min walk - 1.0 mile

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Concrete Jungle Cafe - ‬6 min walk
  • ‪A Bowl Of Noodles - ‬5 min walk
  • ‪The Eveleigh Hotel - ‬3 min walk
  • ‪The Chippo Hotel - ‬4 min walk
  • ‪Khao Yum Thai - ‬6 min walk

About this property

Hotel Hacienda

Hotel Hacienda features free WiFi in public areas and a vending machine. Self parking is available for AUD 30.00 per night. Front-desk staff can assist with concierge services and luggage storage.
TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers and hair dryers.

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Aug 10 - Aug 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of AUD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Are free cancellation options available at Hotel Hacienda?

Hotel Hacienda offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Hacienda?

As of Aug 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda on Aug 13, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Hacienda?

This hotel is situated in Redfern within a short 17-minute walk of Capitol Theatre and also 17 minutes on foot from World Square Shopping Centre. You'll also find Circular Quay and Sydney Opera House within a short drive.

Is parking available on site at Hotel Hacienda?

Yes, secured parking is offered for AUD 30 per night.

Does Hotel Hacienda include a casino at the property?

No, Hotel Hacienda doesn't have a casino.

Is there an indoor pool at Hotel Hacienda?

No, there is no indoor pool at this hotel.

Is Hotel Hacienda good for couples?

Couples staying at this hotel will value amenities like a hydromassage showerhead, a courtyard view in some guestrooms, as well as concierge services.

Are there hot tubs at Hotel Hacienda?

No, this hotel doesn't have a spa tub.

Does Hotel Hacienda have a restaurant with a breakfast menu?

No, Hotel Hacienda doesn't have a restaurant that serves breakfast.

Does Hotel Hacienda allow pets to stay free of charge?

No, pets aren't allowed at Hotel Hacienda.

Are there connecting rooms at Hotel Hacienda?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Hacienda?

The closest major airport to Hotel Hacienda is Sydney Airport (SYD), which is 5.9 mi away (21 minutes by car). Another top airport is Western Sydney Intl. Airport (WSI), which is around 27.6 mi away.

Are there rooms with balconies that I can book at Hotel Hacienda?

Yes, some guestrooms at Hotel Hacienda offer a balcony/patio and may feature courtyard views.

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 232 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 264 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great place.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking tight but safe Rooms very clean bed was super comfortable Trains were close perhaps too close very noisy room shook Close to spice alley good choice of restaurants
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ryan

Friendly staff and very nice room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely room and great location!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, cafe and hotel nearby, 5 minutes to Redfern station.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Dylan

Liked: Cleanliness, amenities
It was a little small for 2 people but everything else was fine
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly pleasant inside despite an austere outside appearance.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfectly sufficient and clean. Despite being right next to the railway, it wasn’t too noisy and with ear plugs, I had a very restful night. Thanks for the comfy bed and lots of pillows!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

FalkenHemz

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025
Verified review

8/10 Good

rohan

Liked: Cleanliness, staff & service, amenities
Clean room, bedding and towels. Well located
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Vangeesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been easier if the room had a kettle, rather than asking the staff for it. The staff was very helpful. I could keep my luggage and leave before check-in later.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Madeleine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great. The water pressure in the shower was amazing. Would definitely return.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great experience. Loved the neighborhood
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the place seems nice overall, the common rooms are clean with nice and comfortable furniture. Rooms are a bit hit and miss. They seem to be unmaintained but again for the price is very good hotel and I will stay again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

YA-YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is tidy but the room is looks order than pictures which shown on website. and the door close sound is really loud
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Krishna Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Bedsheet was not changed. Other wise it was clean. Staff friendly and helpful especially Alina
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

gracie

Liked: Cleanliness, staff & service, amenities
overall great place a little noisy but bearable however haven't yet received security deposit back
Stayed 1 night in Mar 2026