See all properties

Peppers The Hills Lodge

4.5 star property
Suburban hotel with a full-service spa and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Indoor wedding
Couples treatment rooms, body treatments, hot stone massages
Breakfast and dinner served
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
  • Place, Norwest Business Park
    ‪1 min walk‬
  • Place, Castle Hill Country Club
    ‪10 min walk‬
  • Place, Hillsong Church
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room (Bath & Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, Multiple Beds

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Lodge)

Suite (Lodge) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Lobby

Capella Sydney

Sydney Central Business District
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 362 reviews
$696 nightly
The price is $765
Mar 8 - Mar 9
Total with taxes and fees
Capella Sydney

About the neighborhood

Sydney

Located in Castle Hill, Peppers The Hills Lodge is adjacent to Norwest Business Park and within a mile (2 km) of Castle Hill Country Club. This hotel has 97 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Norwest Business Park - 1 min walk - 0.1 miles
  • Hills Super Centre - 7 min walk - 0.4 miles
  • Castle Hill Country Club - 10 min walk - 0.6 miles
  • Hillsong Church - 16 min walk - 0.9 miles
  • Norwest Private Hospital - 6 min drive - 2.2 miles

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Kn Cafe & Co - ‬11 min walk
  • ‪Nexus Cafe - ‬8 min walk
  • ‪Gloria Jean's Coffees - ‬7 min walk
  • ‪Coffee Traders - ‬10 min walk
  • ‪Subway - ‬11 min walk

About this property

Peppers The Hills Lodge

Suburban hotel with a full-service spa and a seasonal outdoor pool
Guests staying at Peppers The Hills Lodge enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include meeting rooms, a conference center, and a seasonal outdoor pool.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, electric kettles, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

Similar properties

Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, iron/ironing board
Visy Dior Hotel
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,004 reviews
$112 nightly
The price is $124
Feb 8 - Feb 9
Total with taxes and fees
Visy Dior Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center (1,938 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from October to March.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Are free cancellation options available at Peppers The Hills Lodge?

Peppers The Hills Lodge provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see near Peppers The Hills Lodge?

This hotel is situated in Castle Hill within a short 17-minute walk of Castle Hill Country Club. You'll also find Bella Vista Farm and Castle Towers Shopping Centre within a short drive.

Is there parking available at Peppers The Hills Lodge?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at Peppers The Hills Lodge?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, couples treatments, and body wraps. The spa is not open daily but only on select days.

Does Peppers The Hills Lodge have a casino on the premises?

No, Peppers The Hills Lodge doesn't have a casino.

Will I find an indoor pool at Peppers The Hills Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from October until March.

Is Peppers The Hills Lodge good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Peppers The Hills Lodge?

No, this hotel doesn't have a spa tub.

Does Peppers The Hills Lodge have a restaurant that serves breakfast?

Yes, Peppers The Hills Lodge serves a cooked-to-order breakfast for a surcharge each morning at Nobles Restaurant and Bar.

Will Peppers The Hills Lodge allow pets to stay for free?

No, pets aren't allowed at Peppers The Hills Lodge though service animals are welcome.

Does Peppers The Hills Lodge have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Peppers The Hills Lodge?

The closest major airport to Peppers The Hills Lodge is Sydney Airport (SYD), which is about 18 mi away.

Are there rooms with balconies that I can book at Peppers The Hills Lodge?

Yes, some guestrooms at Peppers The Hills Lodge offer a balcony.

Does Peppers The Hills Lodge offer wedding services?

There are wedding services available at Peppers The Hills Lodge if that's in your vacation plans.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 984 reviews
Rating 8 - Good. 255 out of 984 reviews
Rating 6 - Okay. 59 out of 984 reviews
Rating 4 - Poor. 7 out of 984 reviews
Rating 2 - Terrible. 10 out of 984 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Loren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel stays..ever. The staff especially were so fantastic, helpful, and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Neil

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Lodge in the area.
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Traveled with family
Disliked: Property conditions & facilities
- Room facilities were outdated and in need of updating/repair (particularly in bathroom) - Housekeeping staff entered room for cleaning despite ‘do not disturb’ sign being on door - Pool was nice - Flat screen TV but not smart TV - Early morning external alarm on property sounded every day during our 5 night stay (generally before sunrise and often on multiple occasions) - No disability access to 1st floor rooms - Internal fridge accessories cracked
Stayed 5 nights in Oct 2025

10/10 Excellent

Donghyeon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN ROOM/KIND STAFF/ BEST SERVICE
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot was fantastic and suited our needs.
Stayed 1 night in Sep 2025

6/10 Okay

Kan Miki

Stayed 3 nights in Sep 2025

10/10 Excellent

Ebony

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen, Dural

Liked: Cleanliness, staff & service, property conditions & facilities
Old school hospitality
Stayed 1 night in Sep 2025

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

KIMBERLEY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place. Great big carpark. My room was clean and very spacious. I was also very happy with the price of the stay. We only stayed one night as were were just passing through but i would be happy to stay again. The lodge was in a suprisingly location but it was nice and close to shopping complexes and lots of food options. 24hr reception. We had no problems.
Stayed 1 night in Sep 2025

6/10 Okay

Luke

Traveled with family
Disliked: Staff & service

Average stay

It was average. It was advertised as having a heated pool, but when we asked, it was solar powered and being cleaned, so we weren’t able to use it. There was no wifi in the room. There was a note in the room to say what network to connect to, we called reception to ask, the receptionist sighed and said it’s not working. No apology, and poor delivery. We arrived early, my husband asked could we check in (3pm feels late for a check in), the same receptionist wasn’t too keen to help. I called beforehand to ask if the kitchenette in the room had pots and pans, the reception said “probably not”. There were pots and pans in the room, which would have changed our plans slightly as we have a toddler. I’ve worked in hotels and it seemed they just had poor reception staff. When we checked out, we spoke to a lovely woman - so maybe it was just bad luck Not worth the money
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In a nice place. well maintained.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Easy check in. Pleasent staff, under cover free parking, quiet room, comfy bed and pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, soft beds, staff, food and parking excellent. Would stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property ranks way higher than most of the hotels we stayed in on our recent overseas trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Steaven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

It was great as always, staff are friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Kerrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely place to stay highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was made very enjoyable by friendly staff and excellent facilities. I would not hesitate to stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
No wi fi which was very disappointing
Stayed 1 night in Sep 2025

10/10 Excellent

Kerrie

Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with partner
We always enjoy our stay at the Hills Lodge as the rooms are very well appointed, the staff are friendly and the surrounding gardens are well maintained. The position on a main road is the only downside
Stayed 1 night in Aug 2025

Hotels

Flights

Cars