Sweet Springs Luxury Hotels

"Room was clean - Breakfast was good Needs updated - no outside door had locks and/or security to get into the building"

"Below average, never again. The lobby was filled with neon video poker machines, off putting.... Pool hours SUCKED couldn't use them before 9am or after 9pm. LAME lazy lazy lazy owners. Indian investors with a wife with her hobby hotel. "

"Called the hotel directly to cancel my reservation in which I was told I’d get a full refund due to calling with enough notice. When I had Expedia call to verify, they denied the refund. I called the hotel and they had the notes in the system of the employee who had told me this.. they had since fired that employee and still refused my refund. I wouldn’t have cancelled had I known I wasn’t getting a refund. This is on management for not training correctly. Management has the option to give the refund and still decided not too. Very poorly managed hotel… terrible customer service and poor attitudes. Guy at the front desk actually hung up on me! "