The Dragon Hotel

4.0 star property
Hotel with 2 restaurants, steps from Swansea Castle

Choose dates to view prices

Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Reception
Bar (on property)
Front of property - evening/night
Standard Double Room, 1 Double Bed, Accessible | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(27 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 14 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Swansea

Located in Castle, The Dragon Hotel is adjacent to Swansea Castle and within a 5-minute walk of other popular sights like Swansea Market. This 4-star hotel has 106 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a conference center.

What's nearby

  • Grand Theatre - 6 min walk - 0.4 miles
  • National Waterfront Museum - 9 min walk - 0.5 miles
  • Swansea Marina - 11 min walk - 0.6 miles
  • Swansea Beach - 3 min drive - 1.3 miles
  • Swansea University - 4 min drive - 1.9 miles

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Steak by Night - ‬4 min walk
  • ‪Turkish Kitchen - ‬4 min walk

About this property

The Dragon Hotel

Hotel with 2 restaurants, steps from Swansea Castle
Guests of The Dragon Hotel enjoy access to free WiFi in public areas, a conference center, and a business center. There's free offsite parking if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, a TV in a common area, and wedding services.
Guests can expect free WiFi and 30-inch flat-screen TVs with satellite channels. Other standard amenities include coffee makers, hair dryers, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet (varies based on length of stay)
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

Frequently asked questions

Is a free cancellation option available at The Dragon Hotel?

The Dragon Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do near The Dragon Hotel?

This hotel is situated in Castle, just steps from Laserzone and Swansea Castle, and within a short walk of Grand Theatre. You'll also find Swansea Arena and National Waterfront Museum less than a mile away.

Will I be able to park at The Dragon Hotel?

Yes, parking is offered for GBP 10.00 per night.

Does The Dragon Hotel have a casino on the premises?

No, The Dragon Hotel doesn't have a casino.

Is there an indoor pool at The Dragon Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Dragon Hotel?

There are many amenities for couples at this hotel, including a bar and 2 restaurants plus some guestrooms feature Champagne service.

Does The Dragon Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Dragon Hotel have a restaurant that serves breakfast?

Yes, The Dragon Hotel has 2 restaurants, and serves to-go breakfast each morning for a surcharge.

Does The Dragon Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Dragon Hotel for a fee of GBP 20.00 per pet, per stay.

Does The Dragon Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at The Dragon Hotel?

No, there aren't any guestrooms with balconies at The Dragon Hotel.

Does The Dragon Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Dragon Hotel.

Reviews

The Dragon Hotel Reviews

7.0

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 285 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 127 out of 1002 reviews

Reviews

8/10 Good

Michele J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

2/10 Terrible

Jack

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took a chance and regret it.
Stayed 1 night in Jul 2025

6/10 Okay

alex

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Cory

Stayed 1 night in Aug 2025

6/10 Okay

Suresh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service
The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing.
Stayed 1 night in Aug 2025

2/10 Terrible

simon

Business traveler
Disliked: Cleanliness, property conditions & facilities
The gym was closed and the reception said they had sold all the kit. Only one lift was working as the other had been faulty for over 2 weeks. The room was tired as the decor is very old style. Breakfast was interesting as the coffee machine was faulty, food was ok but everything in tbe dinning room is very old looking and tired! The staff are all polite and do as much as they can.. I stayed here some years ago and it was lovely, it has gone down in standards and I would unfortunately not stay again and would actively look to stay elsewhere in Swansea.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room 509. Absolutely disgusting. Chairs were stinking dirty. Carpet very bumpy, desk missing its front, windows had gaps at the top so very noisy. 1 star room. .
Stayed 2 nights in Jul 2025

4/10 Poor

Hugh

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and in need of modernisation. The hotel only has 2 lifts, but only 1 lift was working and this would only hold 2 people. With the hotel being 7 floors ment waiting a long time for a lift.
Stayed 1 night in Jul 2025

8/10 Good

Jack

Stayed 1 night in Jul 2025

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort

Could be better

Decent size apartment, room smelt of animal, smoke alarm in hallway beeped every 30 seconds.
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Business traveler
Disliked: Staff & service

Bad stay

Stayed here many times but will be considering other options from now on. Second time in month or so that no hot water available for showering, windows do not close properly so noisy,especially in the morning. Only one small lift works, the other has been out of action for at least a year!!
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Owners need to refurb this Hotel!

Although bed was very comfy and bathroom very clean, this Hotel needs a major refurb. Paintwork everywhere flaking off, carpet in our suite was shockingly thin. The windows in our room were covered in condensation so all double glazing needs replacing. The restaurant for breakfast was rediculously hot so it needs air con. The ceiling in parts looked like it was going to come down! The selection for breakfast was good though. All in all good service from all the staff but the owners need to invest in it heavily.
Stayed 1 night in Jul 2025

6/10 Okay

tracey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very dated and quite tired, location is good near to everything . Breakfast was good , and was included in the price as the nightly rate I think was quite high for the standard of accommodation. we did book for the start of the summer hols so we expected to pay a premium
Stayed 2 nights in Jul 2025

6/10 Okay

Crispin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for one night, on 7th floor only one lift working that only took 2 people. Air con made no difference to room temperature. Shower was a dribble of water - unable to wash hair as no pressure. Room and bathroom were a good size clean but very tired looking.
Shower at full power - top shower head didn’t work !
Stayed 1 night in Jul 2025

6/10 Okay

Brian, Culver City

Liked: Staff & service
Good location, room was sparse and worn
Stayed 1 night in Jul 2025

4/10 Poor

Margaret

The worst view I’ve ever had from a room window 316. Toilet was difficult to flush. Loud scraping noise during night sounded like a bed overhead being moved or it could have been noise from lift! Breakfast hot food was dried up no option to have any fresh cooked eggs but after complaining the coffee machine wasn’t working one of the waiters kindly got me one.
Stayed 1 night in Jul 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Good location for what I needed but decor is definitely tired and the shower wasn’t great.
Stayed 1 night in Jul 2025

2/10 Terrible

Petra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only one elevator worked. Air conditioning didn't work. Small room. Very expensive for what you got. Tried to check in at 2:30 pm, staff very rude and would not help. Breakfast staff rude.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeanne

Traveled with partner
Liked: Staff & service
Elevator not efficient. Just average.
Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff were excellent, polite friendly & courteous, room was a good size but property is tired, needs redecorating and new floor finishes & furniture
Stayed 1 night in Jul 2025

10/10 Excellent

Hilton

Stayed 1 night in Jul 2025