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Hotel Prom

2.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hotel Prom

Reception
Basic Double or Twin Room, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing
Indoor pool
Mountain view
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry
  • Housekeeping
  • Pool

Explore the area

Map
Pietteho námestí 27, Svoboda nad Upou, 54224
  • Krkonoše National Park
    ‪1 min walk‬
  • Śnieżka
  • Černá Hora
    ‪17 min drive‬

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Room options

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Svoboda nad Upou

Hotel Prom places you next to Krkonoše National Park and within a 3 miles (5 km) of Mladé Buky Golf Club. This 51-room hotel has conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Krkonoše National Park - 1 min walk - 0.0 miles
  • Černá Hora - 17 min drive - 6.4 miles
  • Pec Pod Snezkou Ski Resort - 19 min drive - 8.4 miles
  • Karkonosze National Park - 33 min drive - 14.2 miles
  • Adrspach-Teplice Rock Park - 42 min drive - 22.8 miles

Getting around

  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • ‪Kiosek U Staré lanovky - ‬13 min drive
  • ‪Kavárna Janský potok - ‬4 min drive
  • ‪Café Restaurant BIOGRAF - ‬4 min drive
  • ‪Hostinec Na Kopečku - ‬3 min drive
  • ‪Kavárna Kolonáda - ‬4 min drive

About this property

Hotel Prom

Family-friendly hotel with a full-service spa and a fitness center
Guests of Hotel Prom enjoy a full-service spa, an indoor pool, and a gym. If you decide to drive, there's free parking. Front-desk staff can assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a sauna, meeting rooms, and a business center.
TVs come with satellite channels. Bathrooms offer deep soaking tubs and free toiletries. Laptop-compatible safes and desks are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Czech, English, German, Polish, Russian, Ukrainian

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 400.0 per day
  • Cribs/infant beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: EUR 40.0 per day
  • Christmas Eve (December 24) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (December 24) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: EUR 4.0
  • Christmas Day (December 25) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (December 31) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 100.0 per day
  • Rollaway bed fee: EUR 400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

Are free cancellation options available at Hotel Prom?

Hotel Prom provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do near Hotel Prom?

This hotel is located in Svoboda nad Upou, just steps from Krkonoše National Park. You'll also find Mladé Buky Golf Club and Berta Bobsled Track within a short drive.

Is there parking available at Hotel Prom?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Prom?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Prom feature a casino on the premises?

No, Hotel Prom doesn't have a casino.

Is there an indoor pool at Hotel Prom?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hotel Prom?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Prom?

No, but this hotel does have a steam room.

Does Hotel Prom have a restaurant with a breakfast menu?

Yes, Hotel Prom serves free breakfast each morning from its restaurant.

Will Hotel Prom allow pets to stay free of charge?

No, pets aren't allowed at Hotel Prom.

Does Hotel Prom have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Prom?

No, at Hotel Prom, there aren't any guestrooms that list a balcony.

Hotel Prom Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Personnelle désagréable malhonnêtes et peu arrangeant
Stayed 6 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko OK.
Stayed 1 night in May 2019

6/10 Okay

Ekaterina

Liked: Property conditions & facilities
Disliked: Staff & service

Рядом с Черной горой

Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Stayed 4 nights in Jan 2019