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W Suzhou

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Photo gallery for W Suzhou

49-inch LED TV with cable channels, TV, pay movies
Premium bedding, down comforters, minibar, in-room safe
Indoor pool
49-inch LED TV with cable channels, TV, pay movies
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021
  • Place, Gate to the East
    ‪4 min walk‬
  • Place, Suzhou Center Mall
    ‪8 min walk‬
  • Place, Jinji Lake
    ‪18 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

View all photos for Wonderful King Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful King Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Wonderful Queen Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful Queen Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

Spectacular King Room, 1 King Bed, High Floor City View | Premium bedding, down comforters, minibar, in-room safe

Spectacular King Room, 1 King Bed, High Floor City View

  • City view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

City view

Spectacular Queen Room, 2 Double Beds, High Floor City View

  • City view
  • 506 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Fabulous King Room, 1 King Bed, Lake View

Fabulous King Room, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe

Fabulous King Room, 1 King Bed, Lake View

  • Lake view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

Cool Corner Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Cool Corner Suite, 1 Bedroom, Lake View

  • Lake view
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 Bedroom, Lake View

  • Lake view
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

Mega King Room, 1 King Bed, High Floor Lake View | Premium bedding, down comforters, minibar, in-room safe

Mega King Room, 1 King Bed, High Floor Lake View

  • Lake view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Marvelous Suite, 1 Bedroom, High Floor Lake View

Marvelous Suite, 1 Bedroom, High Floor Lake View | Premium bedding, down comforters, minibar, in-room safe

Marvelous Suite, 1 Bedroom, High Floor Lake View

  • Lake view
  • 1216 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Fantastic Suite, 1 Bedroom, Lake View

Fantastic Suite, 1 Bedroom, Lake View | Living room | 49-inch LED TV with cable channels, TV, pay movies

Fantastic Suite, 1 Bedroom, Lake View

  • Lake view
  • 1216 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

Hilton Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 108 reviews
$89 nightly
The price is $95
Jun 25 - Jun 26
Total with taxes and fees
Hilton Suzhou

About the neighborhood

Suzhou

Located in Suzhou Industrial Park, W Suzhou is a leisurely stroll from popular sights such as Suzhou Center Mall and Jinji Lake. This 379-room, 5-star hotel welcomes guests with 3 restaurants, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Suzhou and also close to Suzhou Culture and Arts Center and Suzhou International Expo Center.

What's nearby

  • Gate to the East - 4 min walk - 0.3 miles
  • Suzhou Center Mall - 8 min walk - 0.5 miles
  • Jinji Lake - 18 min walk - 1.0 mile
  • In City Shopping Mall - 2 min drive - 1.4 miles
  • Humble Administrator's Garden - 6 min drive - 3.8 miles

Getting around

  • Dongfangzhimen Station - 6 min walk
  • Suzhou Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 80 min drive

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪牛New - ‬5 min walk
  • ‪Woobar - ‬3 min walk
  • ‪悦食东方 - ‬4 min walk
  • ‪牛小新 - ‬5 min walk

About this property

W Suzhou

Guests staying at W Suzhou enjoy an indoor pool, a 24-hour gym, and a steam room. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and coffee/tea in a common area.
Guests can expect 49-inch LED TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 537 reviews
$60 nightly
The price is $63
Jun 21 - Jun 22
Total with taxes and fees
Pan Pacific Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • SOL37
  • Su Yan
  • The Kitchen Table
  • Woobar

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Indoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (8,751 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 350 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 350 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Is free cancellation available at W Suzhou?

W Suzhou provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at W Suzhou?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at W Suzhou on Jun 21, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of W Suzhou?

This hotel is situated in Suzhou Industrial Park within a short 12-minute walk of Suzhou Center Mall and also 12 minutes on foot from Jinji Lake. You'll also find Couple's Retreat Garden and Guanqian Street within a short drive.

Will I be able to park at W Suzhou?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Is there a spa available at W Suzhou?

Spa services at the hotel include hot stone massages, body wraps, and aromatherapy.

Are there luxury amenities available at W Suzhou?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and hot stone massages at this hotel.

Does W Suzhou have a casino on the premises?

No, W Suzhou doesn't have a casino.

Is there an indoor pool at W Suzhou?

Yes, this hotel has an indoor pool.

Is W Suzhou good for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a bar/lounge.

Does W Suzhou have a hot tub?

No, but this hotel does have a steam room.

Does W Suzhou feature a restaurant that includes a breakfast menu?

Yes, W Suzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does W Suzhou allow pets to stay free of charge?

No, pets aren't allowed at W Suzhou.

Does W Suzhou have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from W Suzhou?

The closest major airport to W Suzhou is Wuxi (WUX-Shuofang), which is 27.3 mi away (46 minutes by car).

Can I book a room with a balcony at W Suzhou?

No, there aren't any guestrooms with balconies at W Suzhou.

Does W Suzhou have a wedding venue?

There are wedding services available at W Suzhou if that's in your vacation plans.

W Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 78 out of 112 reviews
Rating 8 - Good. 20 out of 112 reviews
Rating 6 - Okay. 12 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shu

Excellent room and service. The location is very convenient, direct walking to Suzhou center.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Stayed 2 nights in May 2024
Verified

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveyance of the location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hei Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Dashan

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Yu Wai

Liked: Cleanliness, staff & service, amenities
设计感强/細緻位好
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YuAn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店位置很好，客房可俯瞰金雞湖。健身房乾淨、餐點好吃！
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

PYOUNG DAE

Liked: Cleanliness, amenities, property conditions & facilities
很好
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HYOTAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好，服务很周到
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Love my stay. It was perfect. Super comfortable and clean.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Stayed 2 nights in Nov 2020
Verified

8/10 Good

kinaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰盛，但其他都没什么特别
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值很高

Very good location and very nice service
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

I-TSANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

设计感的酒店！

位置优越，充满设计感的酒店！
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Sumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 만족스러웠던 W SUZHOU

직원들 너무 친절하고, 위치도 만족스럽습니다. 다른 부분들도 대부분 훌륭하다고 생각합니다. 다만 조식 레스토랑 식사가 약간 짜게 느껴졌습니다.
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

YEOHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든 면에서 만족스러운 컨디션. 피트니스와 수영장,조식,식당,룸 컨디션,어매니티 모두 만족스러웠음
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

As usual very good
Stayed 1 night in Dec 2019