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Novotel Suzhou SIP

4.0 star property

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Photo gallery for Novotel Suzhou SIP

Indoor pool
View from room
Serves lunch and dinner
Garden
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
688 Suzhou Avenue East, Suzhou, 215027
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Culture and Arts Center
    ‪6 min walk‬
  • Place, Suzhou International Expo Center
    ‪10 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Partial lake view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • Partial lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Premier Room, 2 Twin Beds

  • Partial lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

View from property

Deluxe Room, 1 King Bed, Balcony

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Deluxe Room, 2 Twin Beds, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Balcony

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Exterior

Four Seasons Hotel Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.6 out of 10, Exceptional, 34 reviews
$324 nightly
The price is $349
Jun 23 - Jun 24
Total with taxes and fees
Four Seasons Hotel Suzhou

About the neighborhood

Suzhou

Located in Suzhou Industrial Park within a 5-minute walk of Jinji Lake, Novotel Suzhou SIP is within a 15-minute stroll of Suzhou Culture and Arts Center. This 306-room, 4-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Jinji Lake - 4 min walk - 0.3 miles
  • Suzhou Culture and Arts Center - 6 min walk - 0.4 miles
  • Suzhou International Expo Center - 10 min walk - 0.6 miles
  • Yuanrong Times Square - 14 min walk - 0.8 miles
  • Suzhou Ferris Wheel - 4 min drive - 2.0 miles

Getting around

  • Wenhuabolanzhongxin Station - 1 min walk
  • Suzhou Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 76 min drive

Restaurants

  • ‪Restaurant Riva - ‬13 min walk
  • ‪朱鸿兴小馆 - ‬7 min walk
  • ‪粉越西贡 Saigon Funyo - ‬8 min walk
  • ‪捞王锅物料理 - ‬9 min walk
  • ‪Ophelie - ‬7 min walk

About this property

Novotel Suzhou SIP

Guests of Novotel Suzhou SIP have access to an indoor pool, a gym, and a sauna. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bathrobes, and beds sport premium bedding. Minibars, electric kettles, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Similar properties

Exterior
voco Suzhou Guanqian Street by IHG
Suzhou Old Town
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 591 reviews
$75 nightly
The price is $81
Jun 11 - Jun 12
Total with taxes and fees
voco Suzhou Guanqian Street by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bo Ya Xuan
  • Gourmetbar
  • The Square

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • Business center

Outdoors

  • Garden

Accessibility

  • Area rugs in room
  • Elevator

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 128 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou SIP Hotel

Novotel SIP Hotel

Novotel SIP

Novotel Suzhou Sip (opening February 2016)

Novotel Suzhou Sip (opening March 2016)

Novotel Suzhou SIP Hotel

Novotel Suzhou SIP Suzhou

Novotel Suzhou SIP Hotel Suzhou

Frequently asked questions

Is a free cancellation option available at Novotel Suzhou SIP?

Novotel Suzhou SIP provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Suzhou SIP?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Novotel Suzhou SIP on Jun 18, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Novotel Suzhou SIP?

This hotel is situated in Suzhou Industrial Park within a 10-minute walk of Jinji Lake and Suzhou Culture and Arts Center. You'll also find Yuanrong Times Square and Suzhou Center Mall within a short drive.

Is parking available on site at Novotel Suzhou SIP?

Yes, self parking is offered for free at the hotel.

Does Novotel Suzhou SIP have a casino at the property?

No, Novotel Suzhou SIP doesn't have a casino.

Will I find an indoor pool at Novotel Suzhou SIP?

Yes, this hotel has an indoor pool.

Is Novotel Suzhou SIP a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Does Novotel Suzhou SIP have a hot tub?

No, but this hotel does have a sauna.

Does Novotel Suzhou SIP feature a restaurant that includes a breakfast menu?

Yes, Novotel Suzhou SIP has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Suzhou SIP allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Suzhou SIP.

Does Novotel Suzhou SIP have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Suzhou SIP?

The closest major airport to Novotel Suzhou SIP is Wuxi (WUX-Shuofang), which is 28.3 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Novotel Suzhou SIP?

No, you won't find guestrooms with balconies at Novotel Suzhou SIP.

Does Novotel Suzhou SIP host weddings?

Take advantage of the wedding venue at Novotel Suzhou SIP if you plan to say "I do" during your trip.

Novotel Suzhou SIP Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 252 reviews
Rating 8 - Good. 85 out of 252 reviews
Rating 6 - Okay. 18 out of 252 reviews
Rating 4 - Poor. 1 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YU-YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is wonderful and clean.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

YU-YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is very nice　There are restaurants nearby and the area around the lake is lively at night, but not noisy.　The hotel was quiet and very nice. I want to come again.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jordan Shihern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Boon Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Kevin

The view. The service.
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Generally a nice stay

It's an extremely convenient if you are attending any congress at the Expo next to the hotel. Overall, the room is clean and tidy. I like the balcony area I could relax a bit after work. There was slight cigarette smell. I hope the room service would extend the servicing hour and the bar would have opened.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

You-Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one answers room service so I have to order food delivery at 2230.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
插頭無法使用, 以及吹風機風速跟熱度需改善, 景觀房房間角落老舊
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Toru

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
全てにおいて100点をあげたい。 が、シャワーだけお湯になるのが遅すぎた。不満は一点。それだけ！ 景色は綺麗、スタッフも丁寧で優しい、プールも綺麗、周りも散歩して楽しい、飲食店が近くに有る。本当に満点に近い99点です
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Tak On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推介

酒店正門側便是地鐵站，去那都非常方便。前台職員主動介紹周邊景點，更介紹不同的食肆，幫助了自由行的我們不少。
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon emplacement pour un bon rapport qualité prix

Emplacement calme bord de lac et centre expo métro au pied de l’hôtel Attention aux horaires du petit-déjeuner Et la Clim de la chambre pas très efficace a mon goût
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アクセス良好

地下鉄出口からほぼ直結、国際空港から蘇州行きのバスの停留所前で便利。
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Location and Service! The Rest Left Wanting

The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022
Verified

8/10 Good

WAI KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次蘇州旅遊，適逢新冠狀病毒入侵，以致全城在新年都靜下來。 幸好還有一間好的酒店，食住都有好的享受吧！ 由衛生、前枱接待的人員、以至廚房廚師、及清潔的工友等等，都能鎮靜地提供專業的服務。 在艱難的環境下見到希望。
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

zaggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に綺麗なホテルでした、 チェックイン時に150元追加すれば湖側の部屋にチェンジできると言うので変えてもらいました。 部屋にはガラス張りしてあるベランダがあり、嫌いな夜景が観れました。 朝、ベランダから湖を見ることができましたが、遠くに小さく見えただけでした。でも変えて良かったかな？
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

좋은 호텔입니다 직원이 친절합니다
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

좋은 호텔입니다 직원이 친절합니다
Stayed 1 night in Dec 2019
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to moon bay

Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

CHIA MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿

是個很舒適的環境服務人員也親切。對面就是金雞湖還可以散步。旁邊有shopping mall.地點很方便
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

住宿過程非常良好，是下次會再考慮的飯店之一
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Hui-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店清潔阿姨很棒，隨意放的衣服阿姨還幫忙摺疊，整體很乾淨，但如果飯店內有販賣機就更好了...
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

一次被前台接待破坏的入住体验

入住体验不佳，我们大约下午两点半左右到达酒店，前台说没有房间打扫出来，在我们等待了两个小时之后，经过数次催促，并且看到无数比我们晚到的客人入住之后我们仍然没有房间，并且几次询问，前台换人也不交接提醒我们再等待，直到忍无可忍，发了脾气才安排好房间，这时候离进店已经过了两个多小时。而且接待对我们一家甩脸色，态度不好，非常让人失望
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sogar Internet funktioniert gut!!!!!!!!!!!!!!!!!!!!!!!
Stayed 10 nights in Sep 2019