Kempinski Hotel Suzhou

5.0 star property
Luxury hotel with 3 restaurants and 10 hot tubs

Choose dates to view prices

Photo gallery for Kempinski Hotel Suzhou

Enjoy a city view from the large window, with a comfortable bed and a stylishly furnished space.
Experience the grandeur of our hotel lobby with a soaring ceiling and stunning city views.
Relax by the pool surrounded by lush greenery and enjoy the views.
Experience the festive atmosphere in our spacious lobby, featuring Christmas trees and a stage with a hotel backdrop.
Located in an urban area, this hotel offers stunning views of a nearby body of water and city skyline.

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1 Guobin Rd, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
  • Jinji Lake
    ‪2 min drive‬
  • Suzhou International Expo Center
    ‪8 min drive‬
  • Suzhou Culture and Arts Center
    ‪9 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪38 min drive‬

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Room options

Room, Golf View (Premier Deluxe Golf King)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Room, Golf View (Executive Golf Deluxe King)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Twin Room, Lake View (Premier Deluxe Lake View Room)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Room, Lake View (Premier Deluxe Lake View King)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Twin Room, Golf View (Premier Deluxe Golf Room)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

Room, Lake View (Deluxe Lake View King)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Twin Room, Lake View (Deluxe Lake View Room)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Room, Golf View (Deluxe Golf View King)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Twin Room, Golf View (Deluxe Golf View Room)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

Twin Room, Lake View (Executive Lake View Deluxe Room)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Suite, Lake View (Executive Suite)

  • 1323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Panorama Suite)

  • 1022 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Twin Room, Golf View (Executive Golf Deluxe Room)

  • 516 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

Suite, Lake View (Diplomatic Suite)

  • 1668 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, Lake View (Executive Lake View Deluxe King)

  • 516 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Golf View Room - Cute Puppy Room

  • Sleeps 2
  • 1 King Bed

Deluxe Lake View Room- Cute Puppy

  • Sleeps 3
  • 1 King Bed

Deluxe Golf-view Room-King Bed

  • Sleeps 2
  • 1 King Bed

Premier Deluxe Room - Lake-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe Golf-view Room-Two Beds

  • Sleeps 2
  • 2 Twin Beds

Premier Deluxe Room - Golf Course-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

Deluxe Executive Golf-view Room-King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Golf-view Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Deluxe Room - Golf Course-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Executive Lake-view Room-Two Beds

  • Sleeps 2
  • 2 Twin Beds

Deluxe Lake-view Room-King Bed

  • Sleeps 2
  • 1 King Bed

Cute Puppy Panorama Suite

  • Sleeps 2
  • 1 King Bed

2-bed Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Lake-view Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Deluxe Lakeview King Room- Kapibala Kids Room

  • Sleeps 2
  • 1 King Bed

Deluxe Executive Golf-view Room

  • Sleeps 2
  • 1 King Bed

Deluxe Executive Golf-view Room-Two Beds

  • Sleeps 2
  • 2 Twin Beds

Panoramic Suite

  • Sleeps 2
  • 1 King Bed

Cute Puppy LakeView Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Executive Lake-view Room-King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Executive Lake-view Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Deluxe Room - Lake-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Kaibin Panoramic Apartment Suite

  • Sleeps 3
  • 1 King Bed

Premier Deluxe Golf View Room- Kapobala Kids Room

  • Sleeps 2
  • 1 King Bed

Deluxe Lake-view Room-Two Beds

  • Sleeps 2
  • 2 Twin Beds

Premier Deluxe Lakeview Pets Room

  • Sleeps 3
  • 1 King Bed

Premier Deluxe Room - Golf Course-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, Kempinski Hotel Suzhou is adjacent to Dushu Lake and within 2 miles (3 km) of Jinji Lake. This 458-room, 5-star hotel has a marina, a full-service spa, and 3 restaurants.

What's nearby

  • Jinji Lake - 2 min drive - 1.4 miles
  • Gate to the East - 7 min drive - 4.2 miles
  • Suzhou International Expo Center - 8 min drive - 5.0 miles
  • Suzhou Culture and Arts Center - 9 min drive - 5.2 miles
  • Humble Administrator's Garden - 11 min drive - 7.2 miles

Getting around

  • South Ligongdi Station - 3 min drive
  • Suzhou Railway Station - 25 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 116 min drive

Restaurants

  • ‪青鹤谷 - ‬3 min drive
  • ‪布鲁塞尔啤酒体验馆 - ‬2 min drive
  • ‪哈利的酒吧 - ‬2 min drive
  • ‪凯宾斯基怡时咖啡厅 - ‬1 min walk
  • ‪俏江南 - ‬4 min drive

About this property

Kempinski Hotel Suzhou

Luxury hotel with 3 restaurants and 10 hot tubs
Guests of Kempinski Hotel Suzhou have access to a marina, a full-service spa, and an indoor pool. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and 10 hot tubs.
Guests can expect 40-inch LCD TVs with satellite channels and video-game consoles, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Washers/dryers, free minibar items, and coffee makers are also available.
A marina and a health club are featured at the hotel. 10 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yang Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle up to 15 km
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 178 for adults and CNY 90 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Paulaner Restaurant
  • Seasons Cafe
  • Wang Hu Ge

Things to do

  • 10 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (31,646 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the bay
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 90 for children
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kempinski Suzhou
Kempinski Hotel Suzhou
Kempinski Suzhou
Kempinski Suzhou Hotel
Suzhou Kempinski
Suzhou Kempinski Hotel
Kempinski Hotel Suzhou Hotel
Kempinski Hotel Suzhou Suzhou
Kempinski Hotel Suzhou Hotel Suzhou

Frequently asked questions

Is free cancellation available at Kempinski Hotel Suzhou?

Kempinski Hotel Suzhou offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Kempinski Hotel Suzhou?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Suzhou on Aug 13, 2025 start from $130.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Kempinski Hotel Suzhou?

This hotel is situated in Suzhou Industrial Park, just steps from Dushu Lake. You'll also find Jinji Lake and Suzhou Center within a short drive.

Is there parking available at Kempinski Hotel Suzhou?

No, this hotel doesn't offer parking.

Is a spa located at Kempinski Hotel Suzhou?

Yang Spa is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does Kempinski Hotel Suzhou include a casino?

No, Kempinski Hotel Suzhou doesn't have a casino.

Is there an indoor pool at Kempinski Hotel Suzhou?

Yes, this hotel has an indoor pool along with 10 hot tubs.

What will couples enjoy most about a stay at Kempinski Hotel Suzhou?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Kempinski Hotel Suzhou?

Yes, guests can enjoy 10 spa tubs at this hotel.

Does Kempinski Hotel Suzhou have a restaurant that serves breakfast?

Yes, Kempinski Hotel Suzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Kempinski Hotel Suzhou allow pets to stay for free?

No, pets and service animals aren't allowed at Kempinski Hotel Suzhou.

Are there connecting rooms at Kempinski Hotel Suzhou?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Kempinski Hotel Suzhou?

The closest major airport to Kempinski Hotel Suzhou is Wuxi (WUX-Shuofang), which is 29.5 mi away (53 minutes by car).

Are there rooms with balconies at Kempinski Hotel Suzhou?

No, you won't find guestrooms with balconies at Kempinski Hotel Suzhou.

Does Kempinski Hotel Suzhou host weddings?

Take advantage of the wedding venue at Kempinski Hotel Suzhou if you plan to say "I do" during your trip.

Kempinski Hotel Suzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JANET

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Stayed 1 night in Mar 2025

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb fitness club and quiet rooms

Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
Stayed 2 nights in Feb 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service

nice hotel in the middle of nowhere

the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

BUSINESS BREAK AWAY TRIP & CONFERENCE

Comfortable but far in distance from any amenities.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Not for business

Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kenpinski are great

The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.

4/10 Poor

JIAXING, Shanghai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as good as I expected.

Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but not 5 star

The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.

8/10 Good

David, New Jersey, US

Liked: Property conditions & facilities, room comfort

Kempinski Suzhou

There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.

6/10 Okay

sanja

Liked: Room comfort
Disliked: Staff & service

business trip

hotel position is great, on the lake surrounded with loots of trees and during the day and evening there is a wind all the time so it is not hot during summer it is great hotel for vacation but less for business because it is not close to city business center

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice huge hotel with modern comforts. The staff upgraded me to a suite which was huge! The staff was courteous and helpful in English. However, the hairdryer barely worked, aircon worked but never able to get the room right, either too cold or stuffy. The hotel is surrounded by a golf course and lake, its a 20 minute walk just to get to the gate of this property. Overall, good stay.

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Very clean and well-appointed hotel located near a beautiful lake. The food and bar options aren't terribly exciting, though.

10/10 Excellent

Denmarkian, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location for my business needs.

I have stayed at this Kempinski location several times and never found the experience any less than fully satisfying - a true five star experience.

4/10 Poor

Matt, Suzhou, Jiangsu, China

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Luxurious hotel, let down by service

Room service was slow and the food delivered was not hot. It was very difficult to get some of the staff to understand our simple requests. I understand very well that we are in China, but Kempinski is an international hotel chain catering for international guests. Restaurant food was not so good, Potatoes under cooked, lack of vegetables. Pool and jacuzzi area was very good, although there was no dedicated pool for young children. Room was good, clean and comfortable. Hotel setting is fantastic.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

wrong room type

we ordered non smoking, lakeview, king size bed, we got a smoking, non-lakeview 2 double bed room. funny is they said the room is non-smoking but there are ashtray and matches in the room Overall, room is a little dated, if we cannot get the room type we paid for from Hotels.com, we should be upgraded instead of downgraded

10/10 Excellent

FUJU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Selena

Stayed 2 nights in Aug 2024

8/10 Good

Chun Ying Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

YI QU

Stayed 1 night in Apr 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

SHU-CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018