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Swiss-Belexpress Jemursari

3.5 star property

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Photo gallery for Swiss-Belexpress Jemursari

Express Super Family | Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Exterior
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
  • Place, Surabaya Zoo
    ‪4 min drive‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪5 min drive‬
  • Place, Surabaya Town Square
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Express Twin

Express Twin | Room amenity

Express Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Express Queen

Express Queen | Premium bedding, in-room safe, desk, blackout drapes

Express Queen

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Express Super Queen

Express Super Queen | Premium bedding, in-room safe, desk, blackout drapes

Express Super Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Express Super Triple

Express Super Triple | Premium bedding, in-room safe, desk, blackout drapes

Express Super Triple

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Express Super Family

Express Super Family | Premium bedding, in-room safe, desk, blackout drapes

Express Super Family

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Express Suite

Express Suite | Premium bedding, in-room safe, desk, blackout drapes

Express Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Surabaya

Located within 2 miles (3 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Swiss-Belexpress Jemursari is within 3 miles (5 km) of Royal Plaza Surabaya. This 3.5-star hotel has 130 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Surabaya Zoo - 4 min drive - 2.5 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya - 5 min drive - 3.2 miles
  • Taman Bungkul - 5 min drive - 3.4 miles
  • Surabaya Town Square - 6 min drive - 3.8 miles
  • Royal Plaza Surabaya - 7 min drive - 4.0 miles

Getting around

  • Jemursari Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Ssb Hj. Hesti - ‬2 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪D'Coffee Cup - ‬3 min walk
  • ‪Coto Makasar "Daeng Dalle - ‬3 min walk
  • ‪Rumah Makan Taman Handayani - ‬3 min walk

About this property

Swiss-Belexpress Jemursari

Swiss-Belexpress Jemursari features free WiFi in public areas, free newspapers, and laundry facilities. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for IDR 200000 per person one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a banquet hall and a vending machine.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and slippers. Other amenities include dining areas, laptop-compatible safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 40,000 for children
  • A restaurant

Restaurants on site

  • Citruz
  • Citruz Cafe

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 150000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Zest Hotel Jemursari Surabaya

Zest Hotel Jemursari

Zest Jemursari Surabaya

Zest Jemursari

Zest Hotel Jemursari Surabaya, Java

Frequently asked questions

Are free cancellation options available at Swiss-Belexpress Jemursari?

Swiss-Belexpress Jemursari provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Swiss-Belexpress Jemursari?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Swiss-Belexpress Jemursari on Jun 10, 2026 start from $21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Swiss-Belexpress Jemursari?

This hotel is located in Surabaya, close to Tunjungan Plaza, Royal Plaza Surabaya, and Surabaya Town Square. You'll also find Galaxy Mall and Ciputra World Mall within a short drive.

Is there parking available at Swiss-Belexpress Jemursari?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Swiss-Belexpress Jemursari include a casino on the premises?

No, Swiss-Belexpress Jemursari doesn't have a casino.

Is there an indoor pool at Swiss-Belexpress Jemursari?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Swiss-Belexpress Jemursari?

Amenities that appeal to couples at this hotel include premium bedding, free wired internet, and bathrobes.

Are there hot tubs at Swiss-Belexpress Jemursari?

No, there isn't a spa tub at this hotel.

Does Swiss-Belexpress Jemursari have a restaurant that serves breakfast?

Yes, Swiss-Belexpress Jemursari serves to-go breakfast for a surcharge each morning at Citruz Cafe.

Does Swiss-Belexpress Jemursari allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swiss-Belexpress Jemursari.

Are there connecting rooms at Swiss-Belexpress Jemursari?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Swiss-Belexpress Jemursari?

The closest major airport to Swiss-Belexpress Jemursari is Surabaya (SUB-Juanda), which is 9.3 mi away (31 minutes by car).

Are there rooms with balconies at Swiss-Belexpress Jemursari?

No, there aren't any guestrooms at Swiss-Belexpress Jemursari that offer a balcony.

Swiss-Belexpress Jemursari Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
This property was in neat, clean condition with modern facilities and nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10 Good

gilsonlim, Semarang

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Surabaya

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the most frequent stayed hotel

my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10 Excellent

Paul, Keelung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best experience in Surabaya

the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10 Good

Paul , Jakarta

Liked: Staff & service, room comfort

a good c/p value budget hotel

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10 Good

Paul , Taipei

Liked: Staff & service

High C/P value hotel.

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik dan Nyaman

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.