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Quest Hotel Darmo - Surabaya by ASTON

3.5 star property
Hotel with a full-service spa, near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Quest Hotel Darmo - Surabaya by ASTON

Minibar, in-room safe, desk, laptop workspace
Interior
Breakfast, lunch and dinner served
Outdoor pool
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, East Java, 60264
  • Place, Surabaya Zoo
    ‪15 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪3 min drive‬
  • Place, Tunjungan Plaza
    ‪4 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, Quest Hotel Darmo - Surabaya by ASTON is within a 10-minute stroll of sights such as Korea Park and Taman Bungkul. This 135-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Surabaya Zoo - 15 min walk - 0.8 miles
  • Royal Plaza Surabaya - 3 min drive - 1.7 miles
  • Surabaya Plaza Shopping Mall - 3 min drive - 1.9 miles
  • Grand City Surabaya - 4 min drive - 2.4 miles
  • Tunjungan Plaza - 4 min drive - 2.3 miles

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Coffee Cafe - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Warung Asli Suroboyoan "Cak Mis - ‬2 min walk
  • ‪Trimurti Cafe - ‬1 min walk
  • ‪Warung Bebek Mbak Roh - ‬4 min walk

About this property

Quest Hotel Darmo - Surabaya by ASTON

Hotel with a full-service spa, near Tunjungan Plaza
Guests of Quest Hotel Darmo - Surabaya by ASTON enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 242000 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch LED TVs. Bathrooms have hair dryers, free toiletries, and slippers. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Adara Spa. Services include massages.

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  • Parking included
  • Free WiFi
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Nov 21 - Nov 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cristal Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 242000 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Quest Hotel Surabaya
Quest Surabaya
Quest Hotel Surabaya Java
Quest Hotel Surabaya
Quest Hotel Darmo Surabaya
Quest Darmo Surabaya By Aston
Quest Hotel Darmo - Surabaya by ASTON Hotel
Quest Hotel Darmo - Surabaya by ASTON Surabaya
Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Quest Hotel Darmo - Surabaya by ASTON?

Quest Hotel Darmo - Surabaya by ASTON offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quest Hotel Darmo - Surabaya by ASTON?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Quest Hotel Darmo - Surabaya by ASTON on Nov 22, 2025 start from $22.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quest Hotel Darmo - Surabaya by ASTON?

This hotel is situated in Surabaya Center within a 10-minute walk of Korea Park and Taman Bungkul. You'll also find House of Sampoerna and Monument Of Suroboyo less than a mile away.

Will I be able to park at Quest Hotel Darmo - Surabaya by ASTON?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Quest Hotel Darmo - Surabaya by ASTON?

Adara Spa is the hotel's full-service spa and services include massages.

Does Quest Hotel Darmo - Surabaya by ASTON feature a casino on the premises?

No, Quest Hotel Darmo - Surabaya by ASTON doesn't have a casino.

Will I find an indoor pool at Quest Hotel Darmo - Surabaya by ASTON?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Quest Hotel Darmo - Surabaya by ASTON?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Quest Hotel Darmo - Surabaya by ASTON have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quest Hotel Darmo - Surabaya by ASTON have a restaurant that serves breakfast?

Yes, Quest Hotel Darmo - Surabaya by ASTON serves breakfast for a surcharge at Cristal Cafe.

Will Quest Hotel Darmo - Surabaya by ASTON allow pets to stay for free?

No, pets and service animals aren't allowed at Quest Hotel Darmo - Surabaya by ASTON.

Does Quest Hotel Darmo - Surabaya by ASTON have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quest Hotel Darmo - Surabaya by ASTON?

The closest major airport to Quest Hotel Darmo - Surabaya by ASTON is Surabaya (SUB-Juanda), which is 9.8 mi away (31 minutes by car).

Can I book a room with a balcony at Quest Hotel Darmo - Surabaya by ASTON?

No, there aren't any guestrooms with balconies at Quest Hotel Darmo - Surabaya by ASTON.

Quest Hotel Darmo - Surabaya by ASTON Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 31 out of 83 reviews
Rating 8 - Good. 34 out of 83 reviews
Rating 6 - Okay. 14 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mohamad

Stayed 1 night in Feb 2025

4/10 Poor

Declan

Stayed 4 nights in Dec 2024

6/10 Okay

Gulvinder Singh, Selangor

Stayed 2 nights in Sep 2024

6/10 Okay

Gulvinder Singh, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck.
Stayed 1 night in Sep 2024

10/10 Excellent

PRIYANKARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful as I am a solo traveler. Good value for the money. I am travelling during the Ramadan and enjoyed the ifthar organised by the hotel. Cheers
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful.
Stayed 3 nights in Mar 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did,nt like anything looks grubby, feels grubby doors dont work with swipe cards noisy aircon ,big let down no beer and pool bar decrepit
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome to stay at. Has a good gym and pool only minus for me was the A/C in my room was not working properly. Aside from that no other complaints i am happy to use quest hotels again when i return to Indonesia.
Stayed 5 nights in Nov 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. It is aging a bit, but during my stay they were renovating it. I was checked in by Fegi, who was very pleasant and helpfull, as were all the staff. The restaurant food was good and reasonably priced. It is a bit away from everything, meaning you have to rely on taxis, but because of that it is also very quiet at night.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room and all the staffs are so polite and friendly.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Max

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area.
Stayed 2 nights in Oct 2019

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else.
Stayed 1 night in Sep 2019

8/10 Good

Maya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati.
Stayed 3 nights in Jun 2019

10/10 Excellent

HSIAO YUEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the hotels fault... hotels.com fault

Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely.
Stayed 19 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is good but the hallway smells like an old carpet and the room looks much older than the pics on the ads and breakfast selections aren't child friendly
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The shower is terrible. No pressure on the head shower, water sprayed everywhere, or dropped to the sides. Somewhat broken...also, the water did not go down due to the poor construction. I asked to change the room and they did gave it to me after asking and repeating myself over and over again about the shower issue. The 2nd room is the same. Crappy hotel. One night I came back and could not get into my room since it was locked inside. They have to call the maintenance and fixed it...not sure what happened...but finally I got in after waiting. This is an old hotel with sctraches on their hardwood floor and poor shower drainage. Did not enjoy..stay away.
Stayed 6 nights in Mar 2019

8/10 Good

pervaiz

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service

Decent hotel and friendly staff

Hotel centrally located. Concierge was very friendly and welcoming. Room was decent however shower was faulty and it took them almost an entire day just to send someone to fix it. Breakfast was mediocre.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Really well meaning and hard working staff

The staff is amazing. Very accommodating and incredibly hard working. Kudos to them. The hotel food is ok for a 3 Star hotel but overall it is not edible. The mini bar is a bit of a mislead. You get two snacks on the first day and then they are forgotten after that. Overall it’s a nice place and I hate to give it a bad review because the staff is really nice but it’s definately not one of the nicest hotels in Surabaya. Expect things to be on a very slow pace.
Stayed 11 nights in Feb 2019

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