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PrimeBiz Hotel Surabaya

3.5 star property
VIP Access

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Photo gallery for PrimeBiz Hotel Surabaya

Front of property - evening/night
Property entrance
Fitness facility
Front of property
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
  • Place, Al Akbar Mosque
    ‪18 min walk‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪5 min drive‬
  • Place, Tunjungan Plaza
    ‪15 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe

A hotel room with a bed, a TV, a chair, a desk, and a window with a city view.

Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room

Superior King Room | City view

Superior King Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | City view

Standard Room, 2 Twin Beds

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | City view

Triple Room, 3 Twin Beds

  • City view
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | City view

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior

A hotel room with a bed, a bedside telephone, a window with curtains, and a flat-screen TV mounted on the wall.

Superior

  • Sleeps 2
  • Free WiFi

About the neighborhood

Surabaya

Al Akbar Mosque is within a mile (2 km) of PrimeBiz Hotel Surabaya, and other popular sites like City of Tomorrow are within a couple of miles (3 km). This 153-room, 3.5-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Al Akbar Mosque - 18 min walk - 1.0 mile
  • Universitas Islam Negeri Sunan Ampel Surabaya - 5 min drive - 2.3 miles
  • Galaxy Mall - 13 min drive - 8.6 miles
  • Tunjungan Plaza - 15 min drive - 10.0 miles
  • Pakuwon Mall - 15 min drive - 6.9 miles

Getting around

  • Surabaya Gubeng Station - 10 min drive
  • Jemursari Station - 17 min walk
  • Surabaya (SUB-Juanda) - 13 min drive

Restaurants

  • ‪Pecel Nikmat - ‬4 min walk
  • ‪Teman Setia - ‬2 min walk
  • ‪Evie Deli - ‬2 min walk
  • ‪Mandalika Cafe - ‬4 min walk
  • ‪Warkop Stadion - ‬3 min walk

About this property

PrimeBiz Hotel Surabaya

Guests staying at PrimeBiz Hotel Surabaya enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 150000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a 24-hour business center, a computer station, and free newspapers.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, bidets, and slippers. Other amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 75,000 for adults and IDR 37,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 300000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 100000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

What is there to do around PrimeBiz Hotel Surabaya?

This hotel is located in Surabaya, close to Pakuwon Mall and Tunjungan Plaza. You'll also find City of Tomorrow and Royal Plaza Surabaya within a short drive.

How much does it cost to stay at PrimeBiz Hotel Surabaya?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at PrimeBiz Hotel Surabaya on Jun 27, 2026 start from $27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at PrimeBiz Hotel Surabaya?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at PrimeBiz Hotel Surabaya?

Sekar Arum is the hotel's full-service spa and services include massages.

Does PrimeBiz Hotel Surabaya have a casino?

No, PrimeBiz Hotel Surabaya doesn't have a casino.

Is there an indoor pool at PrimeBiz Hotel Surabaya?

No, there is no indoor pool at this hotel.

Is PrimeBiz Hotel Surabaya good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at PrimeBiz Hotel Surabaya?

No, this hotel doesn't have a spa tub.

Does PrimeBiz Hotel Surabaya feature a restaurant that includes a breakfast menu?

Yes, PrimeBiz Hotel Surabaya serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does PrimeBiz Hotel Surabaya allow pets to stay for free?

No, pets aren't allowed at PrimeBiz Hotel Surabaya.

Are there connecting rooms at PrimeBiz Hotel Surabaya?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to PrimeBiz Hotel Surabaya?

The closest major airport to PrimeBiz Hotel Surabaya is Surabaya (SUB-Juanda), which is 7.8 mi away (13 minutes by car).

Can I book a room with a balcony at PrimeBiz Hotel Surabaya?

No, there aren't any guestrooms with balconies at PrimeBiz Hotel Surabaya.

PrimeBiz Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel l, super comfortable and super friendly and helpful staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

sucijanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sangat Bersih serta nyaman
Stayed 1 night in Apr 2025
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024
Verified

6/10 Okay

frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

6/10 Okay

Suryani

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025
Verified

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent people and service

Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

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