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New Grand Park Hotel

3.0 star property

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Photo gallery for New Grand Park Hotel

Superior Room | Desk, free WiFi, bed sheets
Check-in/check-out kiosk
Free self parking
Meeting facility
Breakfast, lunch, dinner served; international cuisine

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Samudra 3-5, Surabaya, East Java, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪9 min walk‬
  • Place, Chinatown
    ‪9 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪31 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, free WiFi, bed sheets

Standard Double or Twin Room

  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, free WiFi, bed sheets

Deluxe Double or Twin Room

  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Surabaya

Located within a 5-minute walk of Pasar Atum Mall, New Grand Park Hotel is within a 15-minute stroll of ITC Surabaya Mega Grosir. This 3-star hotel welcomes guests with 118 rooms and conveniences like free in-room WiFi, free self parking, and a conference center. Centrally located in Surabaya, the hotel is connected to the convention center, and a short walk from Kong Co Kong Tik Cun Ong Temple and Gereja Perawan Maria Tak Berdosa.

What's nearby

  • Pasar Atum Mall - 6 min walk - 0.4 miles
  • ITC Surabaya Mega Grosir - 6 min walk - 0.4 miles
  • Red Bridge - 9 min walk - 0.5 miles
  • Chinatown - 9 min walk - 0.5 miles
  • Ampel Mosque - 18 min walk - 1.0 mile

Getting around

  • Surabaya Kota Station - 4 min walk
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪Kartiko Jajan Pasar - ‬2 min walk
  • ‪Depot Santong Cwie Kiauw Mie - ‬2 min walk
  • ‪Warung Nasi Cumi-cumi (Ibu Atun) - ‬1 min walk
  • ‪Es Kacang Ijo Waspada - ‬1 min walk
  • ‪Kecut Manis - ‬3 min walk

About this property

New Grand Park Hotel

New Grand Park Hotel features free WiFi in public areas, a conference center, and a computer station. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a water dispenser, and wedding services.
Guests can enjoy free WiFi and TVs. Bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include desks and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Coffee Shop

Things to do

  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1973
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 200000.0

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: IDR 50000 per accommodation, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Parties and events are allowed on site
Long-term renters welcome
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Parties and events are allowed on site.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Clothing is optional at New Grand Park Hotel.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is permitted at New Grand Park Hotel.
  • No cribs or infant beds are available.

Property is also known as

New Grand Park Hotel Surabaya

New Grand Park Hotel

New Grand Park Surabaya

New Grand Park

New Grand Park Hotel Surabaya, Java

New Grand Park Hotel Hotel

New Grand Park Hotel Surabaya

New Grand Park Hotel Hotel Surabaya

Frequently asked questions

What's there to do within easy reach of New Grand Park Hotel?

Located steps from Pasar Atum Mall, this hotel is in Surabaya, and within a 10-minute walk of ITC Surabaya Mega Grosir and Gereja Perawan Maria Tak Berdosa. You'll also find Chinatown and Red Bridge less than a mile away.

How much does it cost to stay at New Grand Park Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at New Grand Park Hotel on May 12, 2026 start from $18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at New Grand Park Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does New Grand Park Hotel include a casino on the premises?

No, New Grand Park Hotel doesn't have a casino.

Is there an indoor pool at New Grand Park Hotel?

No, there is no indoor pool at this hotel.

Is New Grand Park Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as a restaurant and wedding services.

Does New Grand Park Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does New Grand Park Hotel have a restaurant with a breakfast menu?

Yes, New Grand Park Hotel serves breakfast for a surcharge at Coffee Shop.

Does New Grand Park Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at New Grand Park Hotel.

Does New Grand Park Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to New Grand Park Hotel?

The closest major airport to New Grand Park Hotel is Surabaya (SUB-Juanda), which is 13.4 mi away (44 minutes by car).

Can I book a room with a balcony at New Grand Park Hotel?

No, you won't find guestrooms with balconies at New Grand Park Hotel.

Does New Grand Park Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at New Grand Park Hotel.

New Grand Park Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent.
Stayed 1 night in Apr 2026

8/10 Good

TIN TJUN, 香港新界

Liked: Cleanliness, staff & service

購物飲食很好，方便。

家庭出行比較好，購物放便，旁邊有一個大型購物商場，有美食廣場有很多美食，飲食很方便。滿意度高。

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