Java Paragon Hotel and Residences

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Java Paragon Hotel and Residences

Enjoy a panoramic view of the city from our stylish bar area, featuring a curved counter and comfortable seating.
Enjoy cooking in this well-equipped kitchen with sleek cabinetry and integrated appliances.
Enjoy a home-like experience with a fully equipped kitchen, comfortable seating area, and large window offering a view.
Two single beds with white linens, a bedside table, and a dark headboard create a clean and modern space.
Standing tall in the city, this high-rise building showcases a striking architectural design.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java, 60256
  • Ciputra World Mall
    ‪5 min walk‬
  • Pakuwon Mall
    ‪5 min drive‬
  • Tunjungan Plaza
    ‪7 min drive‬
  • Surabaya (SUB-Juanda)
    ‪20 min drive‬

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Room options

Executive Suite Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Size Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Premier

  • Sleeps 2
  • 2 Twin Beds

Superior King Size Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Premier

  • Sleeps 2
  • 1 King Bed

Executive Superior King Size Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Apartment 2 Bedrooms Suite

  • 1765 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Apartment 3 Bedrooms Suite

  • 1797 sq ft
  • Sleeps 6
  • 2 King Beds OR 2 Twin Beds

Executive Deluxe King Size Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior King Premier

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Floor Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Premiere

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Premiere

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Floor Superior Room

  • Sleeps 2
  • 1 King Bed

Three Bedroom Apartment Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Superior Room

  • Sleeps 2
  • 1 King Bed

Superior King Premier

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Executive Floor Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Surabaya

Within a short walk of Ciputra World Mall, Java Paragon Hotel and Residences is within a mile (2 km) of Al-Akbar Mosque. This 230-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Ciputra World Mall - 5 min walk - 0.3 miles
  • Surabaya Zoo - 2 min drive - 1.7 miles
  • Royal Plaza Surabaya - 4 min drive - 2.7 miles
  • Pakuwon Mall - 5 min drive - 3.4 miles
  • Tunjungan Plaza - 7 min drive - 3.4 miles

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪First Love Patisserie - ‬3 min walk
  • ‪Rumah Makan Ramayana - ‬3 min walk
  • ‪The Cafe - ‬3 min walk
  • ‪Citilites Sky Club & Bistro - ‬2 min walk
  • ‪Jamoo Restaurant - ‬8 min walk

About this property

Java Paragon Hotel and Residences

Family-friendly hotel with a full-service spa and a fitness center
Guests of Java Paragon Hotel and Residences enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (IDR 50000 per stay)—also useful is an airport shuttle (available 24 hours) for IDR 300000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with down comforters ensure a restful night. Refrigerators, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Avenue Lounge and Bar
  • The Cafe

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,618 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 5 kids stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 370000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 300000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 11 years old)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 370000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Java Paragon
Java Paragon
Java Paragon Hotel
Java Paragon Hotel Surabaya
Java Paragon Surabaya
Paragon Java
Java Paragon Hotel & Residences Surabaya
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon And Residences
Java Paragon Hotel and Residences Hotel
Java Paragon Hotel and Residences Surabaya
Java Paragon Hotel and Residences Hotel Surabaya

Frequently asked questions

Is free cancellation available at Java Paragon Hotel and Residences?

Java Paragon Hotel and Residences provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Java Paragon Hotel and Residences?

This hotel is located in Surabaya, a short 6-minute walk from Ciputra World Mall and also 16 minutes on foot from Al-Akbar Mosque. You'll also find Pakuwon Mall and Tunjungan Plaza within a short drive.

Is there parking available at Java Paragon Hotel and Residences?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 50,000 per stay.

Is there a spa at Java Paragon Hotel and Residences?

There is a full-service spa available for guests to enjoy and services include massages.

Does Java Paragon Hotel and Residences feature a casino at the property?

No, Java Paragon Hotel and Residences doesn't have a casino.

Is there an indoor pool at Java Paragon Hotel and Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Java Paragon Hotel and Residences a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Java Paragon Hotel and Residences?

No, but this hotel does have a sauna.

Does Java Paragon Hotel and Residences have a restaurant that serves breakfast?

Yes, Java Paragon Hotel and Residences serves buffet breakfast for a surcharge each morning at The Cafe.

Does Java Paragon Hotel and Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at Java Paragon Hotel and Residences.

Are there connecting rooms at Java Paragon Hotel and Residences?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Java Paragon Hotel and Residences?

The closest major airport to Java Paragon Hotel and Residences is Surabaya (SUB-Juanda), which is 12.2 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Java Paragon Hotel and Residences?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Java Paragon Hotel and Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 147 reviews
Rating 8 - Good. 71 out of 147 reviews
Rating 6 - Okay. 27 out of 147 reviews
Rating 4 - Poor. 5 out of 147 reviews
Rating 2 - Terrible. 4 out of 147 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Incredible breakfast buffet!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marvin, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property is highly recommended. We will definitely be back in the future.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marvin, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Suharno

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work team!
Stayed 1 night in Jan 2024

8/10 Good

Mejani

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Surabaya Trip 14 - 21 Dec 2019

Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

10/10 Excellent

Aw

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Benny

Liked: Staff & service, amenities
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Stayed 8 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
very dirty room,specially the windows painting is peeling of at the wall
Stayed 2 nights in Jul 2019

8/10 Good

Ravi Anantha

Liked: Staff & service, room comfort

Could have better value for the money paid.

It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
Stayed 1 night in Jun 2019

10/10 Excellent

Cj, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
Stayed 2 nights in Jun 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu is almost the same every day. At least 30% different from the previous day
Stayed 4 nights in Mar 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

timothy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great service, but..

Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
Stayed 2 nights in Feb 2019

8/10 Good

Bolar Abdul

Liked: Cleanliness, room comfort

Luxurious, Comfortable at very Affordable price

Good Experience
Stayed 3 nights in Jan 2019

10/10 Excellent

John, Delta, BC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
Stayed 1 night in Jan 2019

8/10 Good

Roger J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

cj, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff and she went extra mile for quick check in for me. i really appreciated it after a long travel. remodeling the lobby now. the rooms can use some update.
Stayed 2 nights in Jul 2018

8/10 Good

low

Liked: Staff & service, room comfort
Nice hotel but housekeeping can be improved. Stains marks in toilets and towels not so clean
Stayed 1 night in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing hotel

We checked in around dinner and only stayed the one night, but it was a very luxurious accommodation. The staff was very nice and helpful. We also had dinner at the hotel that night and then breakfast the next morning before heading out and both were amazing. The breakfast had a huge selection of different foods to choose from and all were good. I highly recommend this hotel.
Stayed 1 night in Dec 2017

8/10 Good

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay

Rooms need to be renovated, pricing hit the mark.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Stayed in the service apartment. It wad spacious and clean, just looks a little run down.
Stayed 1 night in Jul 2017

6/10 Okay

Ardi

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2017