Movenpick Surabaya City

4.5 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Movenpick Surabaya City

Outdoor pool
Interior entrance
Lobby
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250
  • Royal Plaza Surabaya
    ‪6 min walk‬
  • Surabaya Zoo
    ‪2 min drive‬
  • Tunjungan Plaza
    ‪7 min drive‬
  • Surabaya (SUB-Juanda)
    ‪15 min drive‬

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Room options

Superior Double Room, 1 Double Bed

  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

  • City view
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 Double Bed, City View

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Surabaya

Royal Plaza Surabaya is a short stroll from Movenpick Surabaya City, and other popular attractions like Surabaya Zoo are within a mile (2 km). This 4.5-star hotel has 243 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Royal Plaza Surabaya - 6 min walk - 0.4 miles
  • Surabaya Zoo - 2 min drive - 1.3 miles
  • Surabaya Town Square - 3 min drive - 1.7 miles
  • Grand City Surabaya - 6 min drive - 4.3 miles
  • Tunjungan Plaza - 7 min drive - 4.2 miles

Getting around

  • Margorejo Station - 6 min walk
  • Surabaya Gubeng Station - 18 min drive
  • Surabaya (SUB-Juanda) - 23 min drive

Restaurants

  • ‪Richeese Factory - ‬2 min walk
  • ‪Hoka Hoka Bento - ‬13 min walk
  • ‪A&W - ‬4 min walk
  • ‪Patita - ‬1 min walk
  • ‪Warkop Perempatan - ‬7 min walk

About this property

Movenpick Surabaya City

Luxury hotel with a full-service spa and free valet parking
Guests of Movenpick Surabaya City enjoy a full-service spa, an outdoor pool, and a children's pool. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Electric kettles, safes, and phones are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 109,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Patita Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • Highchair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 423500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 109000 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Frequently asked questions

Is free cancellation available at Movenpick Surabaya City?

Movenpick Surabaya City offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Movenpick Surabaya City?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Movenpick Surabaya City on Jun 2, 2025 start from $42.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Movenpick Surabaya City?

This hotel is located in Surabaya within a short 13-minute walk of Royal Plaza Surabaya. You'll also find Tunjungan Plaza and Surabaya Zoo within a short drive.

Is there parking available at Movenpick Surabaya City?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Movenpick Surabaya City?

There is a full-service spa available for guests to enjoy and services include massages.

Does Movenpick Surabaya City have a casino?

No, Movenpick Surabaya City doesn't have a casino.

Is there an indoor pool at Movenpick Surabaya City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Movenpick Surabaya City a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Movenpick Surabaya City?

No, but this hotel does have a sauna.

Does Movenpick Surabaya City have a restaurant with a breakfast menu?

Yes, Movenpick Surabaya City serves buffet breakfast for a surcharge each morning at Patita Restaurant.

Does Movenpick Surabaya City allow pets to stay for free?

No, pets and service animals aren't allowed at Movenpick Surabaya City.

Does Movenpick Surabaya City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Movenpick Surabaya City?

The closest major airport to Movenpick Surabaya City is Surabaya (SUB-Juanda), which is 7.6 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Movenpick Surabaya City?

No, there aren't any guestrooms with balconies at Movenpick Surabaya City.

Movenpick Surabaya City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chin Chin

Stayed 1 night in Dec 2024

4/10 Poor

Alaa

Traveled with group
Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Ian, Hull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Stayed 1 night in Apr 2024

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Stephen

Stayed 1 night in Jan 2025

8/10 Good

HIROHIDE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hirotoshi, nishitsuruma yamatocity

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEYEON

Stayed 2 nights in Jun 2024

4/10 Poor

youngtae

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Jan-Markus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

KAORI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023

6/10 Okay

Chung Hsuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New business hotel in Surabaya

The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022