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Doubletree By Hilton Surabaya

5.0 star property
Luxury hotel with free parking connected to the convention center in Surabaya

Choose dates to view prices

Photo gallery for Doubletree By Hilton Surabaya

Exterior
Meeting facility
Business center
Executive lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Parking included

Explore the area

View in a map
Jl Tunjungan 12 East Java, Surabaya, 60275
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Grand City Surabaya
    ‪2 min drive‬
  • Place, Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪23 min drive‬

Room options

View all photos for Guest Room, 1 King Bed

City view

Guest Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed

Corner Suite, 1 King Bed | City view

Corner Suite, 1 King Bed

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite, 1 King Bed

Loft Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Loft Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 1 King Bed, Accessible

City view

Guest Room, 1 King Bed, Accessible

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | City view

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, Select Comfort beds, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1485 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 2 Twin Beds

City view

Guest Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

City view

Executive Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

1 bedroom, Select Comfort beds, minibar, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Executive King Room

1 bedroom, Select Comfort beds, minibar, in-room safe

Executive King Room

  • Sleeps 2

View all photos for Duplex Suite

1 bedroom, Select Comfort beds, minibar, in-room safe

Duplex Suite

  • Sleeps 3

View all photos for Premium Suite

Lobby

Premium Suite

  • Sleeps 3

View all photos for Accessible King Room

1 bedroom, Select Comfort beds, minibar, in-room safe

Accessible King Room

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, Select Comfort beds, minibar, in-room safe

Presidential Suite

  • Sleeps 3

View all photos for Corner King Suite

1 bedroom, Select Comfort beds, minibar, in-room safe

Corner King Suite

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, Select Comfort beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, Select Comfort beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2

View all photos for Twin Guest Room

1 bedroom, Select Comfort beds, minibar, in-room safe

Twin Guest Room

  • Sleeps 2

View all photos for King Guest Room

1 bedroom, Select Comfort beds, minibar, in-room safe

King Guest Room

  • Sleeps 2

View all photos for King Accessible Room

1 bedroom, Select Comfort beds, minibar, in-room safe

King Accessible Room

  • Sleeps 3

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10.0 out of 10, Exceptional, 52 reviews
$143 nightly
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Total with taxes and fees
The Westin Surabaya

About the neighborhood

Surabaya

Located in Surabaya Center, Doubletree By Hilton Surabaya is within a 10-minute stroll of sights such as Tunjungan Plaza and BG Junction. This 310-room, 5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym. Centrally located in Surabaya, the hotel is connected to the convention center, and a short walk from Grahadi and Joko Dolog Statue.

What's nearby

  • BG Junction - 6 min walk - 0.4 miles
  • Tunjungan Plaza - 8 min walk - 0.4 miles
  • Grand City Surabaya - 2 min drive - 1.1 miles
  • Surabaya Plaza Shopping Mall - 2 min drive - 1.1 miles
  • Surabaya Zoo - 6 min drive - 3.8 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 19 min walk
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪We The Fork - ‬3 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪Jokopi - ‬2 min walk
  • ‪FamiCafé by FamilyMart - ‬3 min walk
  • ‪Thirthy Three Coffee Bar - ‬3 min walk

About this property

Doubletree By Hilton Surabaya

Luxury hotel with free parking connected to the convention center in Surabaya
Doubletree By Hilton Surabaya features an outdoor pool, a children's pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (IDR 50000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 450000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a free kid's club.
43-inch Smart TVs come with cable channels, and guests can stay connected with WiFi and wired internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, minibars, and coffee makers are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Four Points by Sheraton Surabaya, Tunjungan Plaza
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 292 reviews
$80 nightly
The price is $88
Dec 5 - Dec 6
Total with taxes and fees
Four Points by Sheraton Surabaya, Tunjungan Plaza

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 150,000 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free area shuttle
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (IDR 50,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekends for a fee of IDR 350,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Cloud 22 Rooftop Bar
  • Makan Kitchen
  • The Koffee Deli & More

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2020
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 544500 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500 per night
  • Hosted evening meal: IDR 350000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Doubletree By Hilton Surabaya Hotel
Doubletree By Hilton Surabaya Surabaya
Doubletree By Hilton Surabaya Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Doubletree By Hilton Surabaya?

Doubletree By Hilton Surabaya offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Doubletree By Hilton Surabaya?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Doubletree By Hilton Surabaya on Dec 7, 2025 start from $64.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Doubletree By Hilton Surabaya?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and BG Junction. You'll also find Heroic Monument and Joko Dolog Statue less than a mile away.

Is parking available on site at Doubletree By Hilton Surabaya?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 50,000 per day. Accessible parking is also available for guests.

Does Doubletree By Hilton Surabaya have a casino on the premises?

No, Doubletree By Hilton Surabaya doesn't have a casino.

Is there an indoor pool at Doubletree By Hilton Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What amenities will couples enjoy at Doubletree By Hilton Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Doubletree By Hilton Surabaya?

No, this hotel doesn't have a spa tub.

Does Doubletree By Hilton Surabaya have a restaurant that serves breakfast?

Yes, Doubletree By Hilton Surabaya serves buffet breakfast for a surcharge each morning at The Koffee Deli & More.

Will Doubletree By Hilton Surabaya allow pets to stay for free?

No, pets and service animals aren't allowed at Doubletree By Hilton Surabaya.

Are there connecting rooms at Doubletree By Hilton Surabaya?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Doubletree By Hilton Surabaya?

The closest major airport to Doubletree By Hilton Surabaya is Surabaya (SUB-Juanda), which is 12 mi away (44 minutes by car).

Are there rooms with balconies at Doubletree By Hilton Surabaya?

No, you won't find guestrooms with balconies at Doubletree By Hilton Surabaya.

Does Doubletree By Hilton Surabaya offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Doubletree By Hilton Surabaya.

Reviews

Doubletree By Hilton Surabaya Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 98 out of 127 reviews
Rating 8 - Good. 17 out of 127 reviews
Rating 6 - Okay. 5 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,cleanliness, super helpful staff. The rooms were nice and bed wss comfy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Friendly staff, super clean, comfy bed, and lovely pool.

10/10 Excellent

Vanesha Yanestissia S., Seminyak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, super staff, good breakfast, kids friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Timea, DOWNHAM MARKET

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to communicate with the hotel and they arranged for us to airport pick up and the driver was very helpful and very friendly. Hotel is just like in Europe very please, check in very helpful and friendly people and of course cookies it was amazing make my day . Thank you HILTON :)
Stayed 1 night in Jul 2025

8/10 Good

Gabriel

Stayed 3 nights in Jun 2025

2/10 Terrible

Sri

Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Traveled with group
Liked: Amenities
Right in the middle of Tunjungan. Nice breakfast. But the hotel needs to provide new sheets. The sheets aren’t clean because it is old and full of blotches from stain that could not be bleached any longer. Aside from the sheets, everything is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

WING TUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Jihoon

Business traveler
Stayed 8 nights in Jun 2025

4/10 Poor

Zalman

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you
Stayed 3 nights in May 2025

10/10 Excellent

Darminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alvin

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place!

This place is impeccable!! I honestly didn’t leave the hotel much during my short stay. The hotel itself is beautiful, the staff is so professional and kind, the buffet style breakfast was great, and the gym facilities were really nice to have. There’s a shopping center walking distance and restaurants on the way. I would definitely stay here again!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ibnu Febry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

SHINEI

Business traveler
Liked: Cleanliness, property conditions & facilities
good quality for price. dining (breakfast) experience was pleasant. Restaurant for dinner time close quick.. limited dining location around hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ancilla Dennise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at DoubleTree by Hilton Surabaya. Located in the nice neighborhood of Tunjungan street, it is very convenient to walk around. All the staffs are friendly, from the security greeting you at the gate at the lobby. Room ais lways nice with the best smell amenities that they have. Breakfast is amazing, with local delicacies and authentic flavours. One minus experience is just the TV signal is not really good, so it oftens lose signal in mid-streaming for 1-2 minutes and you can't nicely follow the story. But overall stay experience is really good and nice, will definitely come back again
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Srining Tyastuti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Overall was awesome
Stayed 1 night in Jan 2025

8/10 Good

Miranda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and lovely rooms.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Meals were a bit expensive.
Stayed 4 nights in Jan 2025

6/10 Okay

Hong

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the property were amazing. They did a great job
Stayed 3 nights in Nov 2024

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