See all properties

Crown Prince Hotel Surabaya

4.0 star property
Hotel with a full-service spa, a quick walk to Tunjungan Plaza

Choose dates to view prices

Photo gallery for Crown Prince Hotel Surabaya

Reception
Outdoor pool
Front of property - evening/night
Breakfast, lunch, dinner served; international cuisine
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪7 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪12 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Cozy Twin

Cozy Twin | In-room safe, desk, laptop workspace, blackout drapes

Cozy Twin

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cozy Double

Cozy Double | In-room safe, desk, laptop workspace, blackout drapes

Cozy Double

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Charming

Charming | City view

Charming

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfy

Comfy | In-room safe, desk, laptop workspace, blackout drapes

Comfy

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classy

Classy | City view

Classy

  • 559 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Free daily buffet breakfast

Holiday Inn Express Surabaya CenterPoint by IHG

Surabaya Center
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 145 reviews
$33 nightly
The price is $36
Sep 28 - Sep 29
Total with taxes and fees
Holiday Inn Express Surabaya CenterPoint by IHG

About the neighborhood

Surabaya

Located in Surabaya Center, Crown Prince Hotel Surabaya is a leisurely stroll from popular sights such as Tunjungan Plaza and Surabaya Plaza Shopping Mall. This 4-star hotel has 211 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tunjungan Plaza - 7 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall - 12 min walk - 0.7 miles
  • Grand City Surabaya - 17 min walk - 0.9 miles
  • Royal Plaza Surabaya - 5 min drive - 3.4 miles
  • Galaxy Mall - 6 min drive - 3.3 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 35 min drive

Restaurants

  • ‪Point Coffee - ‬1 min walk
  • ‪Black Owl - ‬1 min walk
  • ‪Ria "Food Center Surabaya - ‬2 min walk
  • ‪Depot Cak To Mie - ‬2 min walk
  • ‪The Library Cafè - ‬1 min walk

About this property

Crown Prince Hotel Surabaya

Hotel with a full-service spa, a quick walk to Tunjungan Plaza
Guests of Crown Prince Hotel Surabaya enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for IDR 220000 per vehicle one way, as well as a train station shuttle. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a business center.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, bidets, and slippers. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. The spa is open daily.

Similar properties

Free daily buffet breakfast

Holiday Inn Express Surabaya CenterPoint by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 145 reviews
$33 nightly
The price is $36
Sep 28 - Sep 29
Total with taxes and fees
Holiday Inn Express Surabaya CenterPoint by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 106,500 for adults and IDR 53,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Avallon

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 106500 for adults and IDR 53250 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crown Prince Hotel Surabaya
Crown Prince Hotel
Crown Prince Surabaya
Crown Prince Hotel Surabaya, Java
Crown Prince Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel
Crown Prince Hotel Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel Surabaya

Frequently asked questions

What can I see around Crown Prince Hotel Surabaya?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza, Sharp Bamboo Monument, and Joko Dolog Statue. You'll also find Surabaya Plaza Shopping Mall and Submarine Monument less than a mile away.

Is there parking available at Crown Prince Hotel Surabaya?

Yes, there is accessible parking available.

Is a spa located at Crown Prince Hotel Surabaya?

Alaya Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Crown Prince Hotel Surabaya feature a casino on the premises?

No, Crown Prince Hotel Surabaya doesn't have a casino.

Will I find an indoor pool at Crown Prince Hotel Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crown Prince Hotel Surabaya a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Crown Prince Hotel Surabaya have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crown Prince Hotel Surabaya have a restaurant with a breakfast menu?

Yes, Crown Prince Hotel Surabaya serves buffet breakfast for a surcharge each morning at Avallon.

Will Crown Prince Hotel Surabaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crown Prince Hotel Surabaya.

Are there connecting rooms at Crown Prince Hotel Surabaya?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crown Prince Hotel Surabaya?

The closest major airport to Crown Prince Hotel Surabaya is Surabaya (SUB-Juanda), which is 11.1 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Crown Prince Hotel Surabaya?

No, there aren't any guestrooms with balconies at Crown Prince Hotel Surabaya.

Crown Prince Hotel Surabaya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 14 out of 50 reviews
Rating 8 - Good. 23 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown prince hotel June 25

I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage. Would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 3 nights in Dec 2024

10/10 Excellent

Yusuf Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable friendly hotel

Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful. I recommended this hotel to my friends and I’ll stay there again because it’s good amenities and hotels professional staff and best of all everything needed from outdoors was within walking distance
Stayed 9 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Mar 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended !

Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Satria Gentur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Clemence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Excellent location!
Stayed 2 nights in Jul 2019

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Stayed 2 nights in Jan 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Surabaya

Good condition rooms, clean and comfortable. Very good breakfast
Stayed 1 night in Aug 2018

8/10 Good

farah, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, best and healthy welcome juice.

Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
Stayed 3 nights in Apr 2018

8/10 Good

Masanori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Location is good with a mega shopping centre nearby
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

HOUSEKEEPING

VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
Stayed 5 nights in Feb 2018

10/10 Excellent

cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Diamantino

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Surabaya

Service poor. Not a good location very noisy Breakfast terrible
Stayed 5 nights in Jan 2018

8/10 Good

Gautam, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Centre of city. Good staff.

Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Stayed 1 night in Sep 2017

8/10 Good

TB

Liked: Cleanliness, staff & service, room comfort

Close to city and tunjungan plaza.

Good service. Fast checkin and checkout. Nice and cheap buffet dinner. No spa as advertised.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and family friendly

I enjoyed my stay at the hotel and would recommend it to friends who may travel to Surabaya.

8/10 Good

Azmi

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Cozy and comfortable to stay

8/10 Good

Christine , Singapore

Liked: Staff & service
Disliked: Room comfort

Friendly and polite staff

Staff has good attitude. Maintenance staff arrived fast after we called about the air con. However towels in room are insufficient. Only 2 bath towels and floor mats. No towel for hair. Bed is huge and comfy.

6/10 Okay

Betty, Singapore

Liked: Cleanliness

Good location hotel

the room is quite small eventhough location is good...I dont think can be catagorized as a 4 star hotel :(...maybe 3 star is more suitable...

8/10 Good

Julia S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

William, California

Liked: Cleanliness, staff & service

Very small boutique hotel

I'm not quite sure if it can be categorized as 4 stars hotel. I'm kind of leaning towards 3 "stars". The room is very small even we booked "alexandrite" room. No extra chairs in the room so if you expect any guess (visiting you while you're in town) - you should see them in the lobby. Overall, it was not too bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, very polite staff, shuttle bus to nearby shopping center.

Hotels

Hyatt Regency San Francisco Airport
B&B Norton
Motels Zephyrhills
Holiday Inn Brooklyn Downtown by IHG
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
Splendid Venice – Starhotels Collezione
Alishan Hotel
Hostels Seychelles
Sheraton San Diego Resort
Waterpark Hotels & Resorts in Sint Maarten
Cabin Rentals Saugatuck
Luxury Hotels in Billings
Hilton Garden Inn Camden Waterfront Philadelphia
Calilo
Hotels in Seaside Heights

Flights

Flights from Greenville - Spartanburg to Richmond
Flights from Corpus Christi to Chicago
Flights from Indianapolis to Hayden
Flights from Chicago to Fuzhou
Flights from Houston to Huntington Beach
Flights from Warsaw to Tbilisi
Flights from Chicago to Bismarck
Flights from Asheville to Albuquerque
Flights from Boston to Rome
Flights from Edmonton to Sacramento
Flights from Charleston to Las Vegas
Flights from Williston to Idaho Falls
Flights from Anchorage to Albuquerque
Flights from Grand Rapids to Nassau

Packages

Speaking Rock Entertainment Center