10/10 Excelente
Michael
Viaje familiar
7 jul. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For our families July 4th getaway I booked two rooms. My wife & I enjoyed one room. Our daughter, son-in-law two grandsons along with their Golden Retriever enjoyed an adjoining room. Having a long list of requests I thought it best to speak to speak to someone at the hotel. I spoke to Sierra by phone on the day the reservations were placed. Sierra answered & listened, although she couldn't promise she assured me she would do all she could to accommodate our family's requests. Upon our arrival Sierra greeted us. Sierra went above and beyond in accommodating every request. Upon our arrival we found two cribs completely set-up for our grandchildren. We were also provided adjoining rooms where my wife & I were able to assist attending to our grandsons without having to venture out into the hallway. We enjoyed the hot tub & pool. The breakfasts provided had something for everyone from eggs & sausage to waffles, cereal, muffins, toast, yogurt, several different choices of juice, and great coffee. There was even coffee available in the lobby after breakfast was done. In addition, there was a gentleman who was at the front desk on Saturday evening (I failed to get his name). I make mention of him because we ordered dinner from Sonnys & planned to eat it at the lakefront. Unfortunately it rained. My family & I had no other option but to return to the hotel to have our dinner. This gentleman opened the cafeteria & allowed my family & I access to the tables & chairs. We will return!!!
Michael
Se hospedó 3 noches en julio de 2025