2/10 Terrible
Fred A.
14 mar. 2026
No le gustó: Limpieza
*** INFESTED WITH BATS *** After checking in we noticed animal feces all over one of the properties. On the bed, under pillows, floor, dresser, completely disgusting. I was concerned it was from bats, which would be a big health hazard, not that you’d stay in a place that was infested with mice either. I tried to get someone to help, it was challenging. I called 5 or 6 times, no one called back, no one felt any urgency. Finally got a hold of someone the next day, we had to sleep on couches, even then the sense of urgency was lacking. I expressed concern over bats, ultimately that was completely dismissed by the owner who apologized (second to last day of trip) for mice, while acknowledging it was cleaned up, geez thank you. Cleaning crew showed up late day 2, but no one would sleep in an animal infested house, so beds were moved to other building and people slept on floors. I kept telling them if it’s bats, it’s a health hazard you can’t ignore, no one seemed to care. I was refunded 1/3 our cost: for only being able to use 1/2 the building, sleeping on floors and couches and spending time on vacation dealing with this, I thought that was very poor taste. Exterminator came last day, and it was determined it was infested with bats. Not even bothering going into other issues like tubs that don’t drain. Communication was poor, if health agency was called they would shut down the place and issue fines.
Fred A.
Se hospedó 4 noches en marzo de 2026
