North West Castle Hotel

3.0 star property

Choose dates to view prices

Photo gallery for North West Castle Hotel

Fireplace
Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets
2 restaurants; breakfast, lunch, dinner, and brunch served
Indoor pool
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Stranraer Museum
    ‪7 min walk‬
  • Place, Mull of Galloway Trail - North
    ‪9 min walk‬
  • Place, Castle of St John
    ‪9 min walk‬

Room options

Classic Double Or Twin Room-Accessible

  • Sleeps 2
  • Free WiFi

Classic Double Room

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Classic Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Classic Double or Twin Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Double Or Twin Room

  • Sleeps 2
  • Free WiFi

Family Quadruple Room (Classic)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Classic Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Stranraer

North West Castle Hotel places you within a 10-minute stroll of Stranraer Museum and Mull of Galloway Trail - North. This 3-star hotel has 73 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Stranraer Museum - 7 min walk - 0.4 miles
  • Mull of Galloway Trail - North - 9 min walk - 0.5 miles
  • Castle of St John - 9 min walk - 0.5 miles
  • Cairnryan Stena Line Terminal - 12 min drive - 8.1 miles
  • Mull of Galloway Lighthouse - 55 min drive - 29.3 miles

Getting around

  • Stranraer Station - 7 min walk
  • Glasgow (PIK-Prestwick) - 90 min drive

Restaurants

  • ‪The Fig & Olive - ‬9 min walk
  • ‪The Coffee Bean - ‬6 min walk
  • ‪Henry's Bay House - ‬9 min walk
  • ‪The Grapes - ‬7 min walk
  • ‪Kismet - ‬6 min walk

About this property

North West Castle Hotel

At North West Castle Hotel, guests enjoy an indoor pool, a gym, and a sauna. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Electric kettles, desks, and wardrobes or closets are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West

North West Castle

North West Castle Hotel

North West Castle Hotel Stranraer

North West Castle Stranraer

North West Hotel

West Castle

North West Castle Hotel Hotel

North West Castle Hotel Stranraer

North West Castle Hotel Hotel Stranraer

Frequently asked questions

Is free cancellation available at North West Castle Hotel?

North West Castle Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at North West Castle Hotel?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at North West Castle Hotel on Jun 14, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near North West Castle Hotel?

This hotel in Stranraer is within a 10-minute walk of Stranraer Museum, Mull of Galloway Trail - North, and Castle of St John. Castle Kennedy Gardens is also within a driving distance of 3.8 mi.

Will I be able to park at North West Castle Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does North West Castle Hotel include a casino at the property?

No, North West Castle Hotel doesn't have a casino.

Will I find an indoor pool at North West Castle Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about North West Castle Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and 2 bars/lounges.

Does North West Castle Hotel have a hot tub?

No, but this hotel does have a sauna.

Does North West Castle Hotel have a restaurant that serves breakfast?

Yes, North West Castle Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will North West Castle Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at North West Castle Hotel for a fee of GBP 10.00 per pet, per night.

Does North West Castle Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at North West Castle Hotel?

Yes, some guestrooms at North West Castle Hotel offer a balcony and may feature lake views.

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 927 reviews
Rating 8 - Good. 303 out of 927 reviews
Rating 6 - Okay. 103 out of 927 reviews
Rating 4 - Poor. 41 out of 927 reviews
Rating 2 - Terrible. 10 out of 927 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cassandra

Stayed 1 night in Feb 2026

4/10 Poor

Vicky

Stayed 1 night in Feb 2026

8/10 Good

Claudia

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities
Our family kg 4 had a wonderful stay and we were delightfully surprised by the friendliness and fun activities we found during our overnight. The pool was fine if not a bit chilly but was offset by the warm hot tub. We enjoyed getting dinner in the Curling Club’s bar and kids had fun watching a match! Breakfast was good, cold buffet was maybe a little basic but the hot to-order items made up for it and the staff were kind and helpful. Our room had just been renovated and was perfect for our family and pet. There were thoughtful extras like bath robes and slippers and 2 tvs! The only downside was the shower in our room had such low pressure (barely a stream!) and was cold so I could only opt for a bath. Luckily the kids and my husband had showered at the pool. For one night it was fine but maybe wouldn’t want to be stuck without a shower for more than that. Other than the shower everything else was great.
Stayed 1 night in Feb 2026

8/10 Good

Julie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.
Stayed 1 night in Feb 2026

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Stayed 1 night in Feb 2026

6/10 Okay

Toby

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Ageing hotel but pleasantly surprised with the bar and curling facilities onsite. Breakfast is ok, but shame about the miserable staff serving. I felt more like cattle than a customer.
Stayed 1 night in Feb 2026

10/10 Excellent

Edward

First class. Everyone helpful.
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Stayed 1 night in Jan 2026

6/10 Okay

Eileen

Traveled with partner, Traveled with pets
I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable. We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation. Totally disregarded my husband's needs.
Stayed 1 night in Jan 2026

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, amenities
Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Everything.we love this place.staff make it from the manager right through.pool great for my mobility issues.gail at the curling works so hard and always there to answer questions.and Yvonne and Dorothy go above and beyond for you.nothing a problem.food is great.
Stayed 4 nights in Jan 2026

6/10 Okay

Abhilash

Stayed 1 night in Jan 2026

8/10 Good

Andrii

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't know about breakfast or hot tub as I didn't use them. Everything was Ok it's just me don't like old style bathroom sink taps
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Amenities
Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime, Overall with the swimming pool leisure area well worth the money will stay again.
Stayed 1 night in Jan 2026

8/10 Good

GILLES

Stayed 1 night in Jan 2026

8/10 Good

Eamon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2026

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff in restaurant at night very polite and good service
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities
The room was a good size and we were lucky to be facing the loch. Looked to be have been updated recently. All the staff were excellent, especially in the restaurant. I would suggest you have a look at the water pressure for the showers though. I'd look to stay again if I was heading to Stranraer
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was a little too cold room was a bit too warm, otherwise a very pleasant stay
Stayed 2 nights in Jan 2026