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North West Castle Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for North West Castle Hotel

Building design
Fireplace
Indoor pool
Double or Twin Room (Loch View ) | 1 bedroom, desk, iron/ironing board, free WiFi
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle Kennedy Gardens
    ‪7 min drive‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room ( Loch View)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Triple Room (Classic)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | 1 bedroom, desk, iron/ironing board, free WiFi

Double or Twin Room (Loch View )

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room (Loch View Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the neighborhood

Stranraer

North West Castle Hotel places you within a 10-minute stroll of Stranraer Museum and Castle of St John. This 3-star hotel has 73 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Stranraer Museum - 6 min walk - 0.4 miles
  • Castle of St John - 7 min walk - 0.4 miles
  • Castle Kennedy Gardens - 7 min drive - 4.4 miles
  • Cairnryan Port - 8 min drive - 6.0 miles
  • Cairnryan Stena Line Terminal - 13 min drive - 8.1 miles

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
At North West Castle Hotel, guests enjoy an indoor pool, a gym, and a sauna. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include electric kettles and desks.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

Is free cancellation available at North West Castle Hotel?

North West Castle Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near North West Castle Hotel?

This hotel in Stranraer is within a 10-minute walk of Stranraer Museum, Castle of St John, and Mull of Galloway Trail - North. Castle Kennedy Gardens is also within a driving distance of 4.9 mi.

Is there parking available at North West Castle Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does North West Castle Hotel include a casino at the property?

No, North West Castle Hotel doesn't have a casino.

Will I find an indoor pool at North West Castle Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about North West Castle Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at North West Castle Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does North West Castle Hotel have a restaurant that serves breakfast?

Yes, North West Castle Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will North West Castle Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at North West Castle Hotel for a fee of GBP 10.00 per pet, per night.

Does North West Castle Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at North West Castle Hotel?

Yes, some guestrooms at North West Castle Hotel offer a balcony.

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 767 reviews
Rating 8 - Good. 247 out of 767 reviews
Rating 6 - Okay. 84 out of 767 reviews
Rating 4 - Poor. 35 out of 767 reviews
Rating 2 - Terrible. 8 out of 767 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

North West Castle Hotel

Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked all the local products showcased around Hotel. A little disappointed in evening meal but all staff very efficient and helpful.
Stayed 1 night in May 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
very friendly and helpful staff. rooms could do with updating and soundproofing. dog was very welcome
Stayed 1 night in May 2025

8/10 Good

Debra Carol

Stayed 1 night in May 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2025

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Nice stay .. comfy beds ... pillows are a bit soft. The rooms were clean but dated. It's an old hotel so it is not unexpected. Staff are awesome and the breakfast was great. Over all i would recommend this property.
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Business traveler
Disliked: Room comfort

Noise in early hours!

There was no pool that I was aware. I complained directly by email to the hotel because of noise throughout the early hours of the morning, coming from the Morrisons supermarket next door.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in for our
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenneen, Quesnel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique and traditional style There’s a lot of history to the once house and now hotel. The dining area is spectacular. The pub is loaded with atmosphere We loved the walk by the water and through town
Stayed 2 nights in Apr 2025

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay . Great location.

This is a really lovely traditional hotel . All the staff are really friendly & at the same time very professional. Yes, it’s a bit old fashioned but I really like this about the hotel . I love its traditional values. A very comfortable stay & a delicious dinner in a beautiful dining room. Great service .
Stayed 1 night in Apr 2025

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

hotel requires some TLC

The rooms were very drab, could be doing with a lick of paint, and the furniture was dark and ancient, we were in room 73 which had a dismal view. The beds were very comfortable.The walls are paper thin, could hear everything, was kept awake one night and the people in the next room were only having a conversation. The Scottish breakfast tasted as though it was reheated,however, there was plenty of other choices available. I asked for two slices of toast and poached eggs one morning, and the waitress brought one slice. I advised the waitress that I had requested two, she replied rather impatiently I could make one at the machine, however, she then brought me one. The bar was reasonably priced, and Mo the barman was very pleasant and helpful, as were the others. It would have been good if there was cocktails on offer, and maybe some nuts or crisps for sale at the bar. The staff always had a friendly smile.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a good update. But other than that its a great place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for convenience to ferry. Staff absolutely lovely couldnt do enough for you. Although a tad dated hotel was spotless pool and hot tub very good. Rooms clean beds so comfy room warm. Reception staff pleasant and efficient. Ample parking over all a very good choice of hotel
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been convenient to have a shower bathroom fan, and shower shelf for soap & shampoo
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay to meet a friend

One night stay to meet a friend. Hotel was recommended by her & didn’t disappoint. Thank you.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely room but poor bed.

Hotel was lovely and clean with spacious areas and rooms. Two negatives unfortunately. The bed was very creaky and uncomfortable and the evening meal was only Luke warm which spoilt the stay.
Stayed 1 night in Apr 2025

6/10 Okay

Gregory John

Liked: Cleanliness, staff & service

Older historical hotel that needs a refresh.

The history and location of this hotel is pretty cool, but I don’t think I would book here again. It is/was a lovely hotel, but it is in serious need of some upgrades. My chief complaint is that the beds are rock hard. Everything else I could overlook, but that was a tough night’s sleep. The food is ok, the views are lovely and the staff is all very lovely. Having an elevator was useful, but it was honestly a little scary, and had a musty smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and staff. Enjoyed the meals. I love the grandeur of the old hotels.
Stayed 2 nights in Apr 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Although the hotel is clean it has certainly seen its day it requires a serious overhaul and upgrade
Stayed 1 night in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025