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DoubleTree by Hilton Stoke on Trent

4.0 star property

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Photo gallery for DoubleTree by Hilton Stoke on Trent

Exterior
Exterior
Outdoor wedding area
Restaurant
Daily full breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪18 min walk‬
  • Place, Regent Theatre
    ‪4 min drive‬
  • Airport, Manchester (MAN)
    ‪62 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Living area | LCD TV

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

  • 100 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Deluxe Queen Room with Sofa Bed

  • Sleeps 3

Family King Room with Sofa Bed

  • Sleeps 6

Junior King Suite

  • Sleeps 4

King Guest Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

Family Room With Two Queen Beds

  • Sleeps 4

About the neighborhood

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you next to Waterworld and within a mile (2 km) of Mitchell Arts Centre. This 147-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 18 min walk - 1.0 mile
  • Regent Theatre - 4 min drive - 0.9 miles
  • Victoria Hall - 4 min drive - 1.1 miles
  • Staffordshire University - 6 min drive - 1.7 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪The Holy Inadequate - ‬15 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Pizza Hut - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Guests of DoubleTree by Hilton Stoke on Trent have access to an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for GBP 7.50 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Restaurant
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 702 reviews
$76 nightly
The price is $91
May 17 - May 18
Total with taxes and fees
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (129,805 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1768
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on May 10, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to DoubleTree by Hilton Stoke on Trent?

This hotel is located in Stoke-on-Trent, just steps from Waterworld. You'll also find The Potteries Museum and Art Gallery and Regent Theatre less than a mile away.

Is there parking available at DoubleTree by Hilton Stoke on Trent?

Yes, uncovered parking is offered for GBP 7.50 per day. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Does DoubleTree by Hilton Stoke on Trent include a casino?

No, DoubleTree by Hilton Stoke on Trent doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Stoke on Trent?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 8:00 PM.

What amenities will couples enjoy at DoubleTree by Hilton Stoke on Trent?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does DoubleTree by Hilton Stoke on Trent have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does DoubleTree by Hilton Stoke on Trent have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Stoke on Trent serves a full breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Stoke on Trent allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Stoke on Trent though service animals are welcome.

Does DoubleTree by Hilton Stoke on Trent have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Stoke on Trent?

The closest major airport to DoubleTree by Hilton Stoke on Trent is Manchester Airport (MAN), which is about 23.5 mi away.

Are there rooms with balconies at DoubleTree by Hilton Stoke on Trent?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Stoke on Trent.

Does DoubleTree by Hilton Stoke on Trent offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Stoke on Trent if you plan to say "I do" during your trip.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

hakan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff Cocktails from bar need a little more work Apart from that everything was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Feb 2026

8/10 Good

Neil

Stayed 1 night in Jan 2026

6/10 Okay

Linda

Stayed 1 night in Jan 2026

4/10 Poor

Wenqin

Business traveler
Liked: Cleanliness
the hotel was ok to stay however, we booked 2 rooms and reviewed as poor, as they had accepted a party on the Saturday night, and they allowed the party to be on until midnight. The noise was very loud, with strong base which you could sleep or calm down to enjoy in the hotel. I have complained this to the reception in the evening and the next day to the manager who took the booking, however, they were just passing the ball to other team member. I hope they could take this seriously, as providing a comfortable and quiet stay for the hotel guests should be the priority to a hotel, not to earn the money for a party but disturbing the guests. Raymond
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Mark, Newport

Liked: Cleanliness, staff & service
First time we've stayed here since Doubletree by Hilton have taken over the building. Our room was clean, and shower good, but bottom of the shower screen leaked badly so by the time you finished showering, you had a massive puddle on the floor at the side of the toilet. When we checked in, we were asked by the receptionist what time we would like breakfast, but it was obvious the following morning that there was no real system in place; the restaurant was full to capacity, we were asked to use a table in the bar, and several people had to wait for a table to become available....what was the point of being asked what time we would be taking breakfast? Also, the layout didn't seem to work. We have stayed at the Doubletree in Ealing on numerous occasions, and never seen such queues for food. In addition, it was noted that pastries were being kept warm right next to cooked bacon. This meant that splashes from bacon fat were landing on the pastries as people helped themselves - not good for those that are vegetarian! To be fair, we did mention this to a member of staff, who went to the kitchen and brought a fresh one out. I don't believe that such items should be right next to meat products like this and should have an area separate where there is no risk of cross-contamination. In summary - ok, but could be much better!
Stayed 1 night in Dec 2025

10/10 Excellent

Susana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, clean, quiet and comfortable. Breakfast was lovely and had a very good variety.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Friendly helpful staff. Great amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities
Clean and friendly reception. I love BF! Even though food is same as other hotel BF, it was much better than others.i would like to come back again.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smooth check in , loverly food in bar , Hugh queen x 2 bed room , spotless Duvets could have been warmer Over all loverly hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Johanne

Traveled with group
Liked: Cleanliness, amenities
Staff very helpful! Check in easy. Paying for overnight car parking was surprising. Very unnecessary! Breakfast good. Room clean. Windows need replacing.
Stayed 1 night in Jan 2026

10/10 Excellent

Will

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was perfect
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Oliver

Stayed 1 night in Jan 2026

6/10 Okay

L

Traveled with family
We stayed for 2 nights 28/12 & 29/12 2025 The hotel is lovely, spacious clean rooms, comfy beds, amazingly attentive staff. The first night was great, unfortunately on the 2nd night, 29/12/2025 there was a huge wedding in one of the function rooms. The children from the wedding were running wild all around the hotel. No adults around, mess everywhere, noisy and just too much. We booked to spend time with family for Christmas. We booked to have dinner with my Mum-in -law and Aunt (88yrs &80yrs) in the hotel restaurant. This was ridiculous due to the noise and the children’s behaviour around the hotel. My Mum-in -law was knocked into a wall when she went to go to the toilet by children pushing pst her. There were so many of them that it was impossible to avoid them. I work out children and unseat s they were excited and just wanted to have fun. This was unacceptable behaviour. It spoiled our trip. We are extremely disappointed. When we mentioned to the reception at check out, after a sleepless night caused by the disruption In The corridors we were told the “bride & groom” had been spoken to about the other guests being unhappy. This isn’t good enough.
Stayed 2 nights in Dec 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Mandy

Stayed 1 night in Dec 2025

2/10 Terrible

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Cars were speeding around outside our hotel room all night when made my children’s sleep non existent- the hotel, staff and everything else was a solid 10/10 - cars were an issue for us and it spoilt our night away completely.
Stayed 1 night in Dec 2025

8/10 Good

Lewis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and good beds pleasant staff
Stayed 1 night in Dec 2025

10/10 Excellent

Kit Yee Josephine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have a fantastic time here. Swimming pool is brilliant and changing area is clean.
Stayed 1 night in Dec 2025

4/10 Poor

Emma

Stayed 1 night in Dec 2025

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