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DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, Regent Theatre
    ‪18 min walk‬
  • Place, Staffordshire University
    ‪2 min drive‬
  • Airport, Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 100 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed

  • 100 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you next to Waterworld and within a mile (2 km) of The Potteries Museum and Art Gallery. This 147-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 15 min walk - 0.8 miles
  • Regent Theatre - 18 min walk - 1.0 mile
  • Victoria Hall - 20 min walk - 1.1 miles
  • Staffordshire University - 2 min drive - 1.5 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪KFC - ‬12 min walk
  • ‪Toby Carvery - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Edwardian hotel with a 24-hour fitness center and a sauna
Guests of DoubleTree by Hilton Stoke on Trent have access to an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for GBP 7.50 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby sitting area
Hilton Garden Inn Stoke on Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 606 reviews
$74 nightly
The price is $88
Nov 14 - Nov 15
Total with taxes and fees
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (129,805 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1768
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do close to DoubleTree by Hilton Stoke on Trent?

This hotel is located in Stoke-on-Trent, just steps from Waterworld. You'll also find The Potteries Museum and Art Gallery and Regent Theatre less than a mile away.

Is there parking available at DoubleTree by Hilton Stoke on Trent?

Yes, uncovered parking is offered for GBP 7.50 per day. Accessible parking and electric car charging are also available for guests.

Does DoubleTree by Hilton Stoke on Trent include a casino?

No, DoubleTree by Hilton Stoke on Trent doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Stoke on Trent?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 8:00 PM.

What will couples enjoy most about a stay at DoubleTree by Hilton Stoke on Trent?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Stoke on Trent?

No, but guests can enjoy a steam room at this hotel.

Does DoubleTree by Hilton Stoke on Trent have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Stoke on Trent serves a full breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Stoke on Trent allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Stoke on Trent though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton Stoke on Trent?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to DoubleTree by Hilton Stoke on Trent?

The closest major airport to DoubleTree by Hilton Stoke on Trent is Manchester Airport (MAN), which is about 23.5 mi away.

Can I book a room with a balcony at DoubleTree by Hilton Stoke on Trent?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Stoke on Trent.

Does DoubleTree by Hilton Stoke on Trent offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Stoke on Trent if you plan to say "I do" during your trip.

Reviews

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 1017 reviews
Rating 8 - Good. 275 out of 1017 reviews
Rating 6 - Okay. 110 out of 1017 reviews
Rating 4 - Poor. 49 out of 1017 reviews
Rating 2 - Terrible. 37 out of 1017 reviews

Reviews

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the staff very freindly and helpful. The room was great and we had requested a twin room which they were able to do for us. The food in the restaurant was excellent and well presented. We'll definitely be coming again, thank you, Terry.
Stayed 3 nights in Jul 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved it amazing 100% going back
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very comfy and staff were lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The rooms are too hot to sleep. Aircon unit only does heat
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheamus

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 👌

Excellent experience food was amazing staff really friendly.pool very clean overall very good 👍😊
Stayed 3 nights in Jul 2025

2/10 Terrible

Anthony, Belfast

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be called double disasters. We arrived around 5pm when we got to our room it felt like we were in a night club the music was coming right through the ceiling and we were on the 2nd floor it felt like you were in the bar you could hear the DJ speaking etc. I immediately went to reception and was told the hotel holds functions and weddings and that the wedding hasn't even started yet it starts a 7 and should be over at 11.30 I then asked 11.30 on the dot she replied well before 12am. I explained we had to get up at 7am so disaster number two comes into play they split our family suite up into two rooms when we went into these rooms we couldn't breathe with the heat I presumed the air-con hadn't been turned on it's was 27c in our room and 26.5 in the other room it was a cloudy overcast outside 16c so we rang reception and they said there is no air-con and they can give us a fan and complimentary water. Seriously avoid this hell hole we couldn't sleep a wink all night sweating, blocked nose, dry throat worse than a heat wave in Spain.
Stayed 1 night in Jul 2025

10/10 Excellent

Selvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jayne

Stayed 1 night in Jul 2025

10/10 Excellent

Kamali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the amenities was great and day time staffs were really nice and welcoming.
Stayed 1 night in Jul 2025

8/10 Good

gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service
I stayed here at this hotel after a trip to alton towers, When arriving there was a big school prom on which meant we had to park in the overflow carpark and try to squeeze through the prom guests - which wasn't ideal - it would of been nice to have a pre warning from the hotel. I booked a room with 2 queen size beds, we was welcomed at reception at check in by a lovely lady, we was made aware that there is no air con but they have provided 2 fans for us. I really expected a hilton to have air con, the room was boiling, we opened windows and put fans on it did cool down a little bit but when checking it doesn't state online that it does have air con. We used the pool before dinner- we pre-booked our slot due to receiving an email from the hotel prior saying we needed to. Unfortunately the sauna was out of order, but the steam room was ok. We had dinner in the bar lounge, we ordered at the bar and the food was nice, we had a burger and chips and a chicken Caesar salad - I thought it was fairly priced due to it being a hotel. We also had breakfast with our room, we was greeted and sat down by a gentleman - there was looks to choose from, cooked breakfast, pastries, cereal, yoghurt, toast the only downside was i had to ask for the orange juice to be topped up twice. overall it was an ok stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

6/10 Okay

Alma

Traveled with family
I wish the property have an air conditioner as it was very warm
Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Traveled with family
Disliked: Amenities, property conditions & facilities
No aircon and no fridge
Stayed 1 night in Jul 2025

10/10 Excellent

mireille

Liked: Amenities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

4/10 Poor

David

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air conditioning in the room, the room was far too hot meaning it was not suitable for getting young kids to sleep - pretty stressful stay 😞
Stayed 1 night in Jul 2025

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

The staff were really friendly and helpful and the room clean and spacious. Lack of A/C in the heat was the only downside but fans were provided
Stayed 2 nights in Jul 2025

10/10 Excellent

Xedric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Razwan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Decent option in Stoke with car park

Decent enough hotel with relatively modern features and generous car park. Stayed for one night. Service was so n so. Lacked the enthusiasm in providing details about the hotels, offerings and even breakfast. Instead you are handed a one page flyer. No real effort made on check out to ask about the stay. Suspect this level of service is the norm as experienced it on check in and check out. Totally unlike other Doubletrees where I have stayed.
Stayed 1 night in Jul 2025

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