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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property

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Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Outdoor pool, sun loungers
Bar (on property)
Aerial view
Executive King Room | Minibar, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6 West Street, South Carnarvon, WA, 6701
  • Place, Gascoyne River
    ‪1 min walk‬
  • Place, Fascine Boardwalk
    ‪1 min walk‬
  • Place, Carnarvon War Memorial
    ‪13 min walk‬
  • Airport, Carnarvon, WA (CVQ)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King Room

Executive King Room | Minibar, desk, blackout drapes, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Minibar, desk, blackout drapes, iron/ironing board

Executive Queen Room

9.0 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, iron/ironing board

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

Motel

  • Sleeps 2

Family Room

  • Sleeps 4

About the neighborhood

South Carnarvon

Hospitality Carnarvon, SureStay Collection by Best Western places you next to Fascine Boardwalk and Gascoyne River. This 3.5-star hotel welcomes guests with 45 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gascoyne River - 1 min walk - 0.1 miles
  • Fascine Boardwalk - 1 min walk - 0.1 miles
  • Carnarvon War Memorial - 13 min walk - 0.7 miles
  • Carnarvon Visitor Centre - 3 min drive - 1.5 miles
  • Lighthouse Keepers Cottage - 6 min drive - 3.0 miles

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Outback Travel Centre - ‬9 min drive
  • ‪Chicken Treat - ‬16 min walk
  • ‪Hot Box Noodle - ‬3 min drive
  • ‪Cheeki Pizzeria - ‬5 min drive
  • ‪Sails Restaurant - ‬3 min walk

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Guests of Hospitality Carnarvon, SureStay Collection by Best Western enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. You can put free parking to good use if you drive. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and electric kettles are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 1.94 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Frequently asked questions

Is a free cancellation option available at Hospitality Carnarvon, SureStay Collection by Best Western?

Hospitality Carnarvon, SureStay Collection by Best Western provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hospitality Carnarvon, SureStay Collection by Best Western?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hospitality Carnarvon, SureStay Collection by Best Western on May 10, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hospitality Carnarvon, SureStay Collection by Best Western?

This hotel in South Carnarvon is within a 10-minute walk of Fascine Boardwalk and Gascoyne River. You'll also find Lighthouse Keepers Cottage and Carnarvon Space and Technology Museum within a short drive.

Is parking available on site at Hospitality Carnarvon, SureStay Collection by Best Western?

Yes, self parking is offered for free at the hotel.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a casino at the property?

No, Hospitality Carnarvon, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Hospitality Carnarvon, SureStay Collection by Best Western?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hospitality Carnarvon, SureStay Collection by Best Western?

There are many amenities for couples at this hotel, including an al fresco restaurant and an outdoor pool plus some guestrooms feature a private pool.

Are there hot tubs at Hospitality Carnarvon, SureStay Collection by Best Western?

No, there isn't a spa tub at this hotel.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a restaurant with a breakfast menu?

Yes, Hospitality Carnarvon, SureStay Collection by Best Western serves free continental breakfast at Sails Restaurant each morning.

Will Hospitality Carnarvon, SureStay Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Hospitality Carnarvon, SureStay Collection by Best Western though service animals are welcome.

Are there connecting rooms at Hospitality Carnarvon, SureStay Collection by Best Western?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hospitality Carnarvon, SureStay Collection by Best Western?

The closest major airport to Hospitality Carnarvon, SureStay Collection by Best Western is Carnarvon, WA (CVQ), which is within a mile.

Are there rooms with balconies that I can book at Hospitality Carnarvon, SureStay Collection by Best Western?

No, there aren't any guestrooms at Hospitality Carnarvon, SureStay Collection by Best Western that offer a balcony.

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 878 reviews
Rating 8 - Good. 412 out of 878 reviews
Rating 6 - Okay. 94 out of 878 reviews
Rating 4 - Poor. 23 out of 878 reviews
Rating 2 - Terrible. 17 out of 878 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Victoria

Disliked: Property conditions & facilities
Good size of room, but very tired, particularly the bathroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

bruce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second stay so it was nice to return to a familiar place. Local area is scenic and walkable and on-site restaurant is very good. Great breakfast too.
Stayed 2 nights in Jan 2026

8/10 Good

Tauavae

Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great star
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes. Excellent location.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

8/10 Good

Cassandra

Stayed 1 night in Dec 2025

6/10 Okay

Courtney

Traveled with family
Room was in good condition, staff was nice.
Stayed 1 night in Dec 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Nice enough room with fridge but compared with other places we stayed just not as nice. The only options for food that night was the kebab shop which was a challenge for us, tasty but not a preferred option!
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms clean and comfortable. Friendly staff and good service all round. Restaurant was good and decent menu- the chowder was really nice and plenty of fresh seafood, didn’t disappoint.
Stayed 1 night in Dec 2025

10/10 Excellent

mayson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, quiet location and good dinner options. Fantastic to see these guys keeping the restaurant open in the low tourist season when big hotels in big locations ( broome) shut them down inconveniencing guests
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Good overnight accommodation.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Liked: Room comfort
Disliked: Property conditions & facilities
Pros: Comfortable bed Good food in restaurant Easy walk to beach Cons: In desperate need of renovation and redecoration Leaking shower head in very smelly shower cubicle Peeling paint Dusty skirting boards
Stayed 1 night in Oct 2025

4/10 Poor

Michelle, Perth

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our stay at Hospitality Carnarvon was far from restful. While the room was tidy, staff were polite & breakfast was fresh, several serious issues made the experience distressing. The toilet walls had bad water damage & the shower covered in extreme mould & mildew. We had to lay a towel down to shower on as it was so dirty. Folded sheets were used instead of a proper comforter cover, which came undone and exposed an unhygienic blood stained doona. The door lock could be disengaged from inside by simply pulling the handle & with our room right by the water, our toddler could have walked out unnoticed. We had to stay hyper-alert the entire time. Most concerning was a violent guest who screamed threats, smashed doors (including ours) & kicked walls for over three hours right near our car too. Our toddler woke crying every 20 minutes all night due to being terrified. We called police but couldn’t get through. Staff said “I’m sorry but at least everyone is safe”. There was also confusion with our check-in paperwork, our credit card form was misplaced & we had to fill it out again. While staff were courteous, the combination of hygiene issues, safety risks, and lack support made this a stay we wouldn’t repeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

4/10 Poor

George

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, everywhere, everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Conor Liam

Liked: Cleanliness, amenities, property conditions & facilities
Great people and safe place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed there - whilst rooms are a bit old and tired, the staff are excellent, rooms clean and beds very comfortable. It is very good value and I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Heinrich

Liked: Cleanliness
Thanks for the accommodation and breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Staff were friendly and efficient. Restaurant offered good evening meals and continental breakfast
Stayed 1 night in Sep 2025

8/10 Good

Sue

Traveled with partner
Liked: Amenities
This property is an older style however the rooms are a good size with lots of wardrobe & bench space.Facilities in the rooms are good .Beds are comfortable. The on site restaurant Sails serves very good food with generous helpings.
Stayed 2 nights in Sep 2025

8/10 Good

Yves

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 1 night in Aug 2025

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