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Sofitel Haikou

5.0 star property

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Photo gallery for Sofitel Haikou

2 bars/lounges, lobby lounge
A modern hotel room with a large bed, a desk, a chair, and a view of the sea.
Lunch and dinner served
Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, sun loungers
A spacious living area with a high ceiling, large windows, a modern staircase, and a city view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100
  • Place, Haikou Century Bridge
    ‪4 min drive‬
  • Place, People's Park
    ‪4 min drive‬
  • Place, Haikou Arcade Street
    ‪5 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪22 min drive‬

Room options

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | Down comforters, minibar, in-room safe, desk

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

  • Ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

A modern hotel room with a large bed, a desk, a TV, and a city view.

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape.

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

  • Partial ocean view
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View | Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Luxury Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

A modern bathroom with a large bathtub, a vanity with a mirror, and a view of the city and sea.

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

  • City view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room King Ocean View

A modern hotel room with a large bed, a desk with a computer, a chair, and a view of the sea.

Luxury Room King Ocean View

  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 Queen Bed, Sea View

A modern hotel room with a large bed, a desk, and a view of a cityscape.

Luxury Room, 1 Queen Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Haikou

Located in Longhua, Sofitel Haikou is within a 15-minute drive of popular attractions such as Haikou Arcade Street and Hainan International Convention and Exhibition Center. This 5-star hotel has 208 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's connected to a shopping center in central Haikou, and a short drive from People's Park and Haikou Century Bridge.

What's nearby

  • Haikou Century Bridge - 4 min drive - 2.3 miles
  • People's Park - 4 min drive - 2.7 miles
  • Hainan University - 5 min drive - 3.4 miles
  • Haikou Arcade Street - 5 min drive - 3.4 miles
  • Haikou Clock Tower - 5 min drive - 3.6 miles

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • ‪Boots 泥靴 - ‬12 min walk
  • ‪星巴克 - ‬17 min walk
  • ‪KFC 肯德基 - ‬12 min walk
  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪Pizza Hut 必胜客 - ‬17 min walk

About this property

Sofitel Haikou

Sofitel Haikou features a full-service spa, an indoor pool, and an outdoor pool. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and access to locker space. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are other standard amenities. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Onsite parking options include a garage

    Food and drink

    • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 to 168 per person
    • 2 bars/lounges
    • A coffee shop/cafe
    • A restaurant
    • Coffee and tea in common areas
    • Couples/private dining

    Restaurants on site

    • GARDEN BAR TERRACE
    • KWEE ZEEN
    • LEMON 1900 BISTRO BAR

    Things to do

    • Designer stores
    • Full-service spa
    • Gym
    • Indoor pool
    • Outdoor pool
    • Sauna
    • Shopping mall

    Family friendly

    • In-room crib
    • Indoor pool
    • Laundry facilities
    • Outdoor pool
    • Soundproofed rooms

    Conveniences

    • 24-hour front desk
    • ATM
    • Free newspapers in lobby
    • Laundry facilities
    • Lockers
    • Luggage storage
    • Safe at front desk
    • Water dispenser

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff
    • Porter/bellhop
    • Turndown service

    Business services

    • 2,583 square feet of conference space
    • 6 meeting rooms
    • Business center

    Outdoors

    • Garden
    • Pool loungers
    • Vegetable garden

    Full-service spa

    • 7 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body wraps
    • Facials
    • Hydrotherapy
    • Massage
    • Sauna
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Area rugs in room
    • Elevator
    • Stair-free path to entrance
    • Tile flooring in room
    • Wheelchair-accessible path to elevator

    More

    • At least 80% organic food
    • Banquet hall
    • Double-glazed windows
    • Humane treatment of captive wild animals
    • Local culture and ecosystem education
    • Locally sourced food prioritized
    • No plastic coffee stirrers
    • No plastic drinking straws
    • No plastic soft drink bottles
    • No plastic water bottles
    • Non-plastic coffee stirrers available
    • Non-plastic drinking straws available
    • Renewable energy used
    • Reusable cups
    • Reusable tableware
    • Smoking not allowed
    • Some LED lighting used
    • Some profits reinvested in community and sustainability
    • Vegan dining options
    • Vegetarian breakfast available
    • Vegetarian dining options
    • Waste recycling policy

    Room amenities

    Bedroom

    • Bedsheets provided
    • Blackout drapes
    • Down comforter
    • Free crib
    • Pillow menu

    Bathroom

    • Bathrobes
    • Bidet
    • Children's robes
    • Designer toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shampoo
    • Shower/bathtub combination
    • Slippers
    • Soap
    • Toilet paper
    • Toothbrush and toothpaste
    • Towels provided

    Entertainment

    • LCD TV with cable channels

    Food and drink

    • 24-hour room service
    • Coffee/tea maker
    • Electric kettle
    • Espresso maker
    • Free bottled water
    • Minibar

    More

    • Air conditioning
    • Bulk dispensers for toiletries
    • Cleaning products are eco-friendly
    • Desk
    • Desk chair
    • Energy-saving switches used
    • Iron/ironing board
    • Laptop workspace
    • LED lighting
    • Phone
    • Recycling
    • Safe
    • Soundproofed rooms
    • Water-efficient showers

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: anytime

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • Service animals exempt from fees

    Children and extra beds

    • Children stay free when using existing bedding
    • Free cribs/infant beds are available

    Property payment types

    Important information

    Optional extras

    These fees and deposits will be charged at check-in, check-out, or the time of service.

    • Fee for buffet breakfast: approximately CNY 168 to 168 per person

    This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, mobile payments, and cash
    Cashless transactions are available
    This property uses some solar energy; some water is reused through a grey water recycling system
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Check-in: 3:00 PM—-anytime
    • Check-out: noon
    The front desk is open 24 hours a day.

    We should mention

    Details about charges, deposits, or other important information:

    • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    • Charges for extra guests may apply and vary depending on the property's policy.
    • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
    • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
    • This property accepts credit cards, debit cards, mobile payments, and cash.
    • This property uses solar energy, plus a grey water recycling system.
    • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
    • Cashless payment methods are available for all transactions.
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Additional information about polices, regulations, and more:

    • Pool access available from 7:00 AM to 10:30 PM.
    • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
    • No rollaway or extra beds are available.

    National rating

    Property class, provided by our rating system, is based on property type, amenities, and services.

    Property is also known as

    Sofitel Haikou Hotel
    Sofitel Haikou HAIKOU
    Sofitel Haikou Hotel HAIKOU

    Frequently asked questions

    Is a free cancellation option available at Sofitel Haikou?

    Sofitel Haikou offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

    How much does it cost to stay at Sofitel Haikou?

    As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Sofitel Haikou on Jul 28, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    What can I see near Sofitel Haikou?

    This hotel is situated in Longhua, close to Haikou Century Bridge, Haikou Arcade Street, and Haikou Clock Tower. You'll also find People's Park and Temple of the Five Lords within a short drive.

    Is there parking available at Sofitel Haikou?

    Yes, there is a garage.

    Is there a spa available at Sofitel Haikou?

    There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

    Does Sofitel Haikou have luxury amenities?

    Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a full-service spa at this hotel.

    Does Sofitel Haikou include a casino?

    No, Sofitel Haikou doesn't have a casino.

    Is there an indoor pool at Sofitel Haikou?

    Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:00 AM and 10:30 PM.

    What do couples enjoy most about Sofitel Haikou?

    There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and couples/private dining.

    Are there hot tubs at Sofitel Haikou?

    No, but guests can enjoy a sauna at this hotel.

    Does Sofitel Haikou feature a restaurant that includes a breakfast menu?

    Yes, Sofitel Haikou serves buffet breakfast for a surcharge each morning at KWEE ZEEN.

    Does Sofitel Haikou allow pets to stay for free?

    No, pets aren't allowed at Sofitel Haikou though service animals are welcome.

    Are there connecting rooms at Sofitel Haikou?

    No, this hotel doesn't feature connecting guestrooms.

    How far is the airport from Sofitel Haikou?

    The closest major airport to Sofitel Haikou is Haikou (HAK-Meilan Intl.), which is 15.6 mi away (33 minutes by car).

    Are there rooms with balconies at Sofitel Haikou?

    No, there aren't any guestrooms with balconies at Sofitel Haikou.

    Sofitel Haikou Reviews

    Reviews

    9.4

    Exceptional

    Rating 10 - Excellent. 17 out of 21 reviews
    Rating 8 - Good. 2 out of 21 reviews
    Rating 6 - Okay. 1 out of 21 reviews
    Rating 4 - Poor. 1 out of 21 reviews
    Rating 2 - Terrible. 0 out of 21 reviews

    9.2/10

    Cleanliness

    9.2/10

    Staff & service

    9.0/10

    Amenities

    9.0/10

    Property conditions & facilities

    Reviews

    Verified

    10/10 Excellent

    Li

    Liked: Cleanliness, staff & service, property conditions & facilities
    Great location
    Stayed 2 nights in Jan 2026
    Verified

    10/10 Excellent

    Hovert

    Liked: Cleanliness, staff & service, amenities
    All good, I am satisfied
    Stayed 2 nights in Jan 2026
    Verified

    4/10 Poor

    Zhu Lianghan

    Disliked: Staff & service, property conditions & facilities
    Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the lift, and the location was not particularly convenient. Overall, we were quite disappointed with our stay and would not choose to return to this hotel.
    Stayed 3 nights in Nov 2025
    Verified

    10/10 Excellent

    KLAW

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views. Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service.
    Stayed 1 night in Nov 2025
    Verified

    10/10 Excellent

    Joanne

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Cozy and clean, very nice!
    Stayed 1 night in Jan 2023
    Verified

    10/10 Excellent

    Joanne

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Cozy and convenient
    Stayed 1 night in Feb 2023
    Verified

    10/10 Excellent

    Siew keow

    Liked: Cleanliness, staff & service, amenities
    My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury. The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated. I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me. Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.
    Mini walk in wardrobe
    Washroom
    Toilet
    Shower area
    Stayed 1 night in Nov 2025
    Verified

    6/10 Okay

    SIANG MING

    Liked: Staff & service, amenities
    Disliked: Property conditions & facilities
    This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
    Stayed 2 nights in Jul 2023
    Verified

    10/10 Excellent

    JIONG

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    全新的豪华酒店

    全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
    Stayed 1 night in Jan 2022
    Verified

    10/10 Excellent

    Ha

    Stayed 1 night in Mar 2026
    Verified

    8/10 Good

    Denise

    Stayed 1 night in Jan 2026
    Verified

    8/10 Good

    HANG CHI

    Stayed 7 nights in Sep 2025
    Verified

    10/10 Excellent

    Yu Chao

    Liked: Cleanliness, property conditions & facilities, room comfort
    Stayed 3 nights in Apr 2025
    Verified

    10/10 Excellent

    Tarik

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in May 2024
    Verified

    10/10 Excellent

    meng deng

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 4 nights in Apr 2024
    Verified

    10/10 Excellent

    Sai Chu

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Oct 2023
    Verified

    10/10 Excellent

    Mei Lei

    Stayed 3 nights in Jun 2023
    Verified

    10/10 Excellent

    Melody

    Stayed 2 nights in Feb 2023
    Verified

    10/10 Excellent

    Yu

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Dec 2021
    Verified

    10/10 Excellent

    andre

    Stayed 1 night in May 2021

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