There were a few hiccups, but the owner was really responsive and very polite. She communicates well and will take care of anything you may need with respect to the property. The property itself was exactly as advertised, and right on the beach, with both an ocean and pool view. The only potential downside is beach accessibility for those who need it. While the property itself is accessible from the parking lot using a convenient ramp, and elevator access, the rear of the property to the beach is stairs. Wasn't too much of a problem, just wanted people to be aware. It was awesome, and we'd stay there again in a heartbeat!