4/10 Malo
Debra W.
9 oct. 2025
Le gustó: Limpieza
My husband is a disabled veteran with limited mobility. We were excited to have the pool so he could relax while I and our friend explored the Redwoods. Before booking the home I had contacted the host to verify the pool was up and running. I explained to her at that time I had a disabled husband who was excited to use the pool. When we were a couple hours out from arriving I was told there would be another family staying in the “cottage” that would share the pool and they would have access to it from 11 am-9 pm. My husband was not comfortable staying at the home to use the pool knowing at anytime the other family could access the home we were paying for and use the pool. I searched everywhere to see if I missed something about the pool being shared and there was no mention of it. I called the Vrbo help line to verify I hadn’t missed the pool was to be shared, she found no mention of it also. What was supposed to be a relaxing vacation turned out to be full of anxiety, throughly disappointed!
Debra W.
Se hospedó 5 noches en octubre de 2025