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Aqueen Heritage Hotel Joo Chiat

Property class: 3.5

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
51 Joo Chiat Road, Singapore, 427373
  • Place, Joo Chiat Complex
    ‪1 min walk‬
  • Place, Geylang Serai New Market
    ‪3 min walk‬
  • Place, Paya Lebar Square
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, iron/ironing board (on request), WiFi (free)

Superior Double or Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, iron/ironing board (on request), WiFi (free)

Deluxe Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Singapore

Located in Geylang within a short walk of Tanjong Katong Rd, Aqueen Heritage Hotel Joo Chiat is within a mile (2 km) of I12 Katong. This 70-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Joo Chiat Complex - 1 min walk - 0.1 miles
  • Geylang Serai New Market - 3 min walk - 0.2 miles
  • Koon Seng Road Peranakan Houses - 10 min walk - 0.6 miles
  • Paya Lebar Square - 10 min walk - 0.6 miles
  • Tanjong Katong Rd - 12 min walk - 0.7 miles

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Singapore Changi Airport (SIN) - 19 min drive

Restaurants

  • ‪Hjh Maimunah Restaurant - ‬1 min walk
  • ‪Sha Zah Confectionery - ‬2 min walk
  • ‪Yi Zun Noodle - ‬1 min walk
  • ‪Chew N Chat Food Court - ‬3 min walk
  • ‪Al Mubin Eating House - ‬3 min walk

About this property

Aqueen Heritage Hotel Joo Chiat

Guests staying at Aqueen Heritage Hotel Joo Chiat enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators, coffee makers, and laptop-compatible safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 15 for adults and SGD 7.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SGD 100.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 15 for adults and SGD 7.5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Frequently asked questions

Is free cancellation available at Aqueen Heritage Hotel Joo Chiat?

Aqueen Heritage Hotel Joo Chiat provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see close to Aqueen Heritage Hotel Joo Chiat?

This hotel is situated in Geylang within a short 13-minute walk of Tanjong Katong Rd and also 16 minutes on foot from I12 Katong. You'll also find Orchard Road and Marina Bay Sands Casino within a short drive.

Does Aqueen Heritage Hotel Joo Chiat include a casino on the premises?

No, Aqueen Heritage Hotel Joo Chiat doesn't have a casino.

Will I find an indoor pool at Aqueen Heritage Hotel Joo Chiat?

No, there is no indoor pool at this hotel.

Does Aqueen Heritage Hotel Joo Chiat feature a restaurant that includes a breakfast menu?

Yes, Aqueen Heritage Hotel Joo Chiat serves buffet breakfast each morning for a surcharge from its restaurant.

Will Aqueen Heritage Hotel Joo Chiat allow pets to stay free of charge?

No, pets and service animals aren't allowed at Aqueen Heritage Hotel Joo Chiat.

How close is the airport from Aqueen Heritage Hotel Joo Chiat?

The closest major airport to Aqueen Heritage Hotel Joo Chiat is Singapore Changi Airport (SIN), which is 9.1 mi away (19 minutes by car). Another top airport is Seletar Airport (XSP), which is located 11.7 mi away (26-minute drive).

Aqueen Heritage Hotel Joo Chiat Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 134 reviews
Rating 8 - Good. 56 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Geylang Area Hotel

My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room condition

room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but could do with some improvements

Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean; good staff support. Window should have the shutter opened to allow view outside.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的商務出差

房間有點小，早餐有點虛，只有炒飯而已，但整體來說還算可以！
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value stay

Cozy hotel, staffs were friendly and nice
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality of service

Excellent room service ! All the staffs very helpful and polite! Will come back again.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Nice neighborhood and lots of interesting plc
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think over all my sty was satisfactory and it’s a reasonable price hotel. Amenities are also close by and ease of traveling too. Room itself was neat and clean. I would definitely consider again.
Stayed 5 nights in Apr 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Dated and overpriced

The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and comfortable

I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

good
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to fabulous restaurant, shopping and transport.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Clean hotel, close to food court. My room is a bit noisy.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊した感想です

ホテル自体は駅から距離はありますが、周辺は飲食やショッピングには便利で、コンビニも近くにあります。部屋には冷蔵庫もあり、買った食品を保存しておくのも便利です。一つ不満だったのは、フェイスタオルが備えていなかったことで、全てバスタオルで拭かなけれならなかったです。
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Great boutique hotel in Geylang Serai. Good food is plentiful in the area. Good transportation links as well. And Mr. Hamid was very welcoming. Room was compact but sufficient.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルのスタッフは気さくで親切です。静かな立地で近所に飲食店も多くスーパーも隣にあるので何かと便利です。
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfy place for staycation

Location is good. Have place to eat and drinks within walking distance. Room maybe slightly small. But good for couple.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Extremely slow check in. Room key card failed twice.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Best Value

This hotel always delivers great value.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness

Smoking room

Smoking room does not have windows and stuffy when smoking
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded rooms have comfortable mattress and sheets. I got a very small room with no window, but I was well rested and enjoyed the quality for price paid.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for staycation and holiday

We had a great and pleasant stay. We managed to extend our stay for the weekend thanks to the helpfullness of the staff.
Stayed 3 nights in Aug 2018