Host communicated that there was a double booking and offered me an alternative unit for one night for a discount (97 refund). I happily obliged but the alternative unit was way lower quality-studio apartment with a single chair and twin bed, an uncleaned toilet, half assembled chair in the living room and no hand or dish soap anywhere. I get into my originally booked Vrbo the next day to see it has been hastily cleaned (dirty floors, counters and shower floor) with a single towel in each bathroom and not even one washcloth in sight. Will not be rebooking....