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Royal Empire Hotel

4.0 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Siem Reap

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Photo gallery for Royal Empire Hotel

Exterior
2 bars/lounges, lobby lounge
Lobby
View from room
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Spa
  • Parking included

Explore the area

View in a map
National Road #6, Phum Krous, Sangkat Svay Dangkum, Siem Reap
  • Place, National Road 6
    ‪1 min walk‬
  • Place, Angkor Night Market
    ‪4 min drive‬
  • Place, Pub Street
    ‪5 min drive‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪60 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room, 3 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 Double Bed

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About the neighborhood

Siem Reap

Royal Empire Hotel places you within 2 miles (3 km) of popular sights like Siem Reap Royal Residence and Angkor National Museum. This 4-star hotel has 222 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Siem Reap and also close to Angkor Night Market and Old Market Area.

What's nearby

  • National Road 6 - 1 min walk - 0.0 miles
  • Siem Reap Royal Residence - 4 min drive - 1.5 miles
  • Angkor Night Market - 4 min drive - 1.5 miles
  • Old Market Area - 4 min drive - 1.5 miles
  • Pub Street - 5 min drive - 1.7 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 62 min drive

Restaurants

  • ‪crystal angkor - ‬13 min walk
  • ‪Amazon Angkor Restaurant - ‬13 min walk
  • ‪Nearadey Cafe - ‬12 min walk
  • ‪Nearykhmer Restaurant - ‬15 min walk
  • ‪Chamkar House Vegetarian Restaurant - ‬14 min walk

About this property

Royal Empire Hotel

Family-friendly hotel with 2 restaurants connected to a shopping center in Siem Reap
At Royal Empire Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 45 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and electric kettles are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Royal Massage and Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 AM on request
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Emerald Restaurant
  • Golden Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,744 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Royal Empire
Royal Empire
Royal Empire Hotel
Royal Empire Hotel Siem Reap
Royal Empire Siem Reap
Royal Empire Hotel Hotel
Royal Empire Hotel Siem Reap
Royal Empire Hotel Hotel Siem Reap

Frequently asked questions

Is free cancellation available at Royal Empire Hotel?

Royal Empire Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Royal Empire Hotel?

This hotel is located in Siem Reap, just steps from National Road 6. You'll also find Angkor Wat and Pub Street within a short drive.

Will I be able to park at Royal Empire Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Royal Empire Hotel?

Royal Massage and Spa is the hotel's spa and services include deep-tissue massages, Swedish massages, aromatherapy, and reflexology.

Does Royal Empire Hotel feature a casino at the property?

No, Royal Empire Hotel doesn't have a casino.

Will I find an indoor pool at Royal Empire Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Royal Empire Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Royal Empire Hotel?

Yes, this hotel has a spa tub.

Does Royal Empire Hotel have a restaurant with a breakfast menu?

Yes, Royal Empire Hotel has 2 restaurants, and serves breakfast each morning for a surcharge.

Will Royal Empire Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Royal Empire Hotel.

Does Royal Empire Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Royal Empire Hotel?

The closest major airport to Royal Empire Hotel is Siem Reap Angkor Intl. Airport (SAI), which is 28.6 mi away (62 minutes by car).

Are there rooms with balconies at Royal Empire Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Does Royal Empire Hotel have a wedding venue on site?

Take advantage of the wedding venue at Royal Empire Hotel if you plan to say "I do" during your trip.

Reviews

Royal Empire Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 148 reviews
Rating 8 - Good. 54 out of 148 reviews
Rating 6 - Okay. 17 out of 148 reviews
Rating 4 - Poor. 9 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

Reviews

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service. Highly recommend this hotel to everyone.
Stayed 1 night in Jul 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit of a blast from the past
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay, with a great restaurant and good price
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.
Stayed 5 nights in Mar 2019

10/10 Excellent

Philip

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.
Stayed 2 nights in Sep 2018

10/10 Excellent

Krishanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid buffett

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Is it really a 4 stars hotel?

We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Pictures are deceiving, overpriced

Positives: hotel staff was very friendly in the lobby. Negatives: - bed was rock hard - everything within the hotel is overpriced (drinks restaurant, tours etc) - far from the main area of siem reap - plates and cutlery were dirty - pool was dirty-rats running around by pool - had to ask several times for clean towels - staff around pool and in restaurants made the females on our trip feel uncomfortable Overall, can get a much better room and experience at a different hotel for the same or lower cost. Stay within walking distance of old market.

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

8/10 Good

Brian, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Excellent dining facilities, staff very helpful, large room, good air-conditioner. The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in. Staff were very helpful. Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot. This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business. Perhaps all hotels in Siem Reap suffer from the same problem.

8/10 Good

Kalpana, Los Angeles, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice clean hotel for stay ..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Royal : Justifying The Name

We stayed here for 3 nights. We liked :- 1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing. 2. Hotel staffs were generally very polite and were always ready to help. 3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather. 4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day. 5. The free pick and drop facility was also great. The driver was very polite and helpful. Over all the hotel justifies it's name - They really provide a royal treatment. We did NOT like 1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.) 2. Poor wifi inside the hotel rooms.

10/10 Excellent

Rim, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville. The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap. Regards Rim, Australia

6/10 Okay

Lola, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hotel tell was an interesting experince

My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel and away from crowd

I stayed there for 3 nights. My booking included pick up / drop off service. However, my flight was 90 min delay and so I was not picked up. Siem Reap is very small so it only cost $7USD to get to the hotel anyway. it is about 10 minutes from the airport. I think they can improve on that. They were very on time when they took me back to the airport on their own nice clean car. it take around 7 minutes on tuktuk to get to the heart of the night market /night life. the room, the pool, the bed, the mattress, the shower, the water pressure are quite comfortable. The wifi is unstable. However, my friends live in Siem Reap told me that the network was not very good in the area. I assume it may be the case in other hotels. This is the hotel I would like to come back. 'for improvement: my friends told me that flight arrival times are available on internet and TV. So it was a shame that management fail to check arrival time and so their staff was waiting for me for hour and I was not picked up.

8/10 Good

Yi

Liked: Staff & service

good hotel to stay for holiday

The hotel is a bit old, but with the price and the free airport transport, it is still a good value. The trip organized by the hotel was very comfortable too with aircon car and cold water and towel stored in the car is very thoughtful.

10/10 Excellent

CHIN, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It should be royal as the hotel name

Best

8/10 Good

weng, kuala lumpur

Liked: Staff & service

Great location and reasonable price

This hotel provides excellent service given the reasonable price. Its located near the temples and town as well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised with hotel. Great pool and fitness centre. Rooms are huge with good bathrooms and balcony.

8/10 Good

Naomi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Large comfortable rooms. In-house spa avaibale

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel!

My family of 5 adults had 2 rooms and stayed here for 4 nights. The rooms were clean, spacious and functional. It was one of the most enjoyable and care-free trip for us. Thanks to the hotel team of polite and pleasant staff. Particularly, we want to thank to Mr Sokkol who personally fetched us from the airport. He also helped to plan as well as to arrange for an excellent, relaxing and economical 3-days tour. His service attitude was commendable. Many thanks also to Mr Narin, the driver assigned by the hotel to fetch from the airport, for the 3-day tour and also back to the airport on our last day. His service was exemplary and beyond his call of duty. For example, on the second day of our tour, we were caught in the rain at Angkor Thom. Mr Narin brought a few umbrellas into Angkor Thom and looked for us in the park to shelter us back to his car. When the weather was scorching hot, he offered us cool towels and cold mineral water which were very refreshing especially after walking and climbing for hours under the oppressive heat.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended! Thanks to their amazing staff!

Our visit to Angkor Wat and the other amazing temples was made very enjoyable by Sokkol and his team! From the free airport pick-up, the welcome drinks upon arrival to the hotel, the guidance in booking our tour of the ruins, recommendations on where to eat and what to do in Siem Reap, up until the complimentary transfer to the bus station to get to our next destination allowed for a very relaxing and stress free holiday!

6/10 Okay

Peiwei

Liked: Cleanliness, staff & service, room comfort