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G&Z Urban Hotel

4.0 star property
Luxury hotel with free airport shuttle connected to the convention center in Siem Reap

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Photo gallery for G&Z Urban Hotel

Property entrance
Building design
Interior entrance
Lobby sitting area
Deluxe Twin Room, Pool View (Free pick up) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
City Center, Acha Sva Street, Siem Reap, 855
  • Pub Street
    ‪3 min walk‬
  • Old Market Area
    ‪3 min walk‬
  • Angkor Night Market
    ‪9 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪54 min drive‬

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Room options

View all photos for Deluxe Double Room, Pool View (Free Pick Up)

Deluxe Double Room, Pool View (Free Pick Up) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View (Free Pick Up)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, River View (Free Pick Up)

Family Suite, River View (Free Pick Up) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite, River View (Free Pick Up)

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room, Pool View (Free pick up)

Deluxe Twin Room, Pool View (Free pick up) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room, Pool View (Free pick up)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Free pick up)

Superior Double Room (Free pick up) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room (Free pick up)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Free pick up)

Superior Twin Room (Free pick up) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Twin Room (Free pick up)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Siem Reap

Located in Wat Bo Village, G&Z Urban Hotel is a leisurely stroll from popular sights such as Pub Street and Angkor Night Market. This 21-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Siem Reap, the hotel is connected to the convention center, and a short walk from Wat Preah Prom Rath and Made in Cambodia Market.

What's nearby

  • Pub Street - 3 min walk - 0.2 miles
  • Old Market Area - 3 min walk - 0.2 miles
  • Angkor Night Market - 9 min walk - 0.5 miles
  • Siem Reap Royal Residence - 14 min walk - 0.8 miles
  • Angkor National Museum - 19 min walk - 1.0 mile

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Sister Srey Cafe - ‬4 min walk
  • ‪Noi Cafe - ‬2 min walk
  • ‪Chanrey Tree - ‬2 min walk
  • ‪Hard Rock Cafe Angkor - ‬2 min walk
  • ‪Dialogue Siem Reap - ‬4 min walk

About this property

G&Z Urban Hotel

Luxury hotel with free airport shuttle connected to the convention center in Siem Reap
Guests of G&Z Urban Hotel enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. There's limited parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and free use of bicycles.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hollywood Angkor Boutique Hotel Siem Reap
Hollywood Angkor Boutique Hotel
Hollywood Angkor Boutique Siem Reap
Hollywood Angkor Boutique
G&Z Urban Hotel Siem Reap
G&Z Urban Siem Reap
G&Z Urban
G&Z Urban Hotel Hotel
G&Z Urban Hotel Siem Reap
G&Z Urban Hotel Hotel Siem Reap

Frequently asked questions

Are free cancellation options available at G&Z Urban Hotel?

G&Z Urban Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do close to G&Z Urban Hotel?

This hotel is situated in Wat Bo Village within a short 5-minute walk of Pub Street and also 10 minutes on foot from Angkor Night Market. You'll also find Old Market Area and Phsar Chas Market less than a mile away.

Is there parking available at G&Z Urban Hotel?

Yes, there is accessible parking available.

Is a spa located at G&Z Urban Hotel?

Spa services at the hotel include deep-tissue massages, Thai massages, aromatherapy, and reflexology.

Does G&Z Urban Hotel have a casino at the property?

No, G&Z Urban Hotel doesn't have a casino.

Is there an indoor pool at G&Z Urban Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about G&Z Urban Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at G&Z Urban Hotel?

No, this hotel doesn't have a spa tub.

Does G&Z Urban Hotel have a restaurant with a breakfast menu?

No, G&Z Urban Hotel doesn't have a restaurant that serves breakfast.

Does G&Z Urban Hotel allow pets to stay for free?

No, pets aren't allowed at G&Z Urban Hotel.

Does G&Z Urban Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to G&Z Urban Hotel?

The closest major airport to G&Z Urban Hotel is Siem Reap Angkor Intl. Airport (SAI), which is 27.5 mi away (58 minutes by car).

Are there rooms with balconies that I can book at G&Z Urban Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or pool views.

G&Z Urban Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 144 reviews
Rating 8 - Good. 56 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 6 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in G&Z Urban Hotel: Siem Reap

The staff and facilities at G&Z are really very good indeed. My stay was pleasant, comfortable and the staff were friendly, professional and efficient. All the staff were great but I would like to point out one young gentleman who, despite being profoundly deaf, was always helpful and professional. I’m not being patronising (I hope) but his disability was not obvious but some guests should realise that he used hand signals very effectively and raising your voice in English or Spanish is not going to make a difference! Much respect to G&Z for employing a good man. The food and drink was excellent and I would thoroughly recommend a stay in this hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel by the river

This is a nice hotel, but I’m not sure if my room is finished! The bathroom is half tiled and half finished with PVA washed plaster. I’m not sure if it’s supposed to be basic Bauhaus or they wanted to open before completion. There is a flat screen TV in my room which cannot be tuned in so I see no reason why it should be there. Don’t get me wrong, it’s a nice hotel, excellent staff, clean, comfortable and convenient. The breakfast is good and excellent facilities overall, but please, just apply that final 10% and it would be excellent!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff are so friendly and really do make you feel at home. The rooms are modern, clean and large. The breakfasts are great and the pool area is nice and relaxing. G&Z Urban is close to sites around town and a 5 minute walk to Pub Street. Highly recommend.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were great. Tours were very reasonable. Good value overall for the price. Great downtown location. A little noisy at times.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
aircond，not cold enough
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, pool, and location to walk everywhere.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location. Close to everything but away from the noise of pub street. Room we stayed in was very big and spacious. Staff are very friendly but just a bit slow. English wasn’t always the best. Main difficulty was with restaurant staff. Overall, pleasant experience.
Stayed 4 nights in Feb 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siem Reap Hotel

We had a Great time visiting Angkor Wat!! The hotel was in walking distance to Pub Street!!! It had a nice pool after a hot day of sight seeing!!!
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with family
Not prrofessionnel l breakfast. ,,,, Restaurant....
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
great stay at siem reap. will stay at the hotel again.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and even better location. Would strongly suggest.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn Break

Great location by the river, and only a few minutes walk to the main attractions. The hotel was in good condition, though the grey walls and floor made it appear rather drab. The staff were very friendly and helpful. Inclusive breakfast was a high standard, and cooked for you. Overall, an enjoyable stay.
Stayed 5 nights in Oct 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally-located hotel

Comfortable hotel ideally located in Siem Reap. The room was clean, quiet and comfortable and the service was impeccable.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel by the river

Loved this place. Friendly and helpful staff. Great breakfast. Nice room. I'd gladly stay there again

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the action yet quiet and comfortable.

Small well appointed hotel with good (lunch/breakfast) restaurant. Helpful friendly staff. Swimming pool small but nicer than pictures on the web. 5 minute walk to the old town bars and markets area. 2 minute walk to Hard Rock Cafe, the (trendy) Temple cafe, and the Jungle Bar.

4/10 Poor

Ewelina, London

Disliked: Cleanliness, property conditions & facilities

Not worth the money

The only two good things about this hotel was it's location and spacious room. Breakfast was very poor. Toilet and shower were filthy and the room itself would do with some more cleaning (spider web in the corners, stained curtains, sticky and dirty fridge). When we booked the room we were offered 20% off food and bevareges and free one way airport transfer. No one told us that discount doesn't apply to mini bar and we only found out about this during the check out. Lastly free one way airport transfer it's only a pick up from the airport. We managed to get to the hotel on our own but when we asked to be dropped off to the airport we were inform that hotel is not able to provide that free of charge as they only do pick up. Once again good to know in advance. Despite having email confirmation about terms and conditions of the reservation they wouldn't accept that and made us pay.
Stayed 3 nights in Mar 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Members of staff were all very friendly I. Found I had mosquitos in the room so I. Asked for the room to be sprayed. Both ocasions the staff were ver accommodated.I would stay there again

6/10 Okay

JULIAN

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bad service

We booked this hotel after all the "good" review, however it started with very upsetting airport pick-up situation -- we waited (wasted) for one hour waiting for the driver at the airport while he didn't show up; we took a taxi to the hotel and got confusing reply (no reply at all), and we figured out the driver didn't even go as we saw the pick-up paper (with my name on) was at the reception desk. Staff speak very poor English. Except the service, room is not bad.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value!

The hotel was initially a little hard to find as its going through a name change. However, the location is fantastic (near the old market) and there are several restaurants within walking distance. The staff were very nice and helpful although some had very limited English. There is no elevator but they will help you with your luggage. The breakfast was delicious. The in-room massage and facial was fantastic! The pool was small but very nice! It’s a fantastic value and I would highly recommend this lovely boutique hotel!

10/10 Excellent

Kylie, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, great location

Loved this place! Minutes walk to Pub Street and the Night Market so there was lots to do. Mr. Sey was our tuktuk driver and he was the sweetest, most accommodating guy. The hotel helped organize our sunrise tour of Angkor Wat ($21 USD) and transportation to and from the airport.
Stayed 3 nights in Feb 2018

8/10 Good

kim-kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

helpful staff.

Service is very good. helpful staffs. Although towels are missing in room when check-in, staffs brought in new ones right away.
Stayed 1 night in Jan 2018

8/10 Good

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive boutique hotel in the heart of town

The hotel is an inexpensive boutique hotel located very centrally. Unfortunately the a/c in one of my rooms (I had to switch rooms as I had two contiguous reservations after I decided to stay an extra day) didn’t really work well at all, and the water in the showers in both rooms was not hot at all in the mornings. The hotel said they used solar heating for the water, which is great (and the water was hot the one day I showered in the evening), but then you typically need hot water in the morning, so the showers need to be equipped to provide hot water in the mornings. And there are no elevators; something to consider if you cannot downstairs. The staff was friendly and did their best to help, but the equipment probably needs to be upgraded.
Stayed 3 nights in Jan 2018

8/10 Good

Eduardo, Porto Alegre, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy place to stay

Very well located and staff are great. The water sometimes took longer to get warm, the brakefast was quite desorganised on the last day and the pick up at the station never showed up, but overall is very cool.
Stayed 2 nights in Jan 2018