Shrewsbury Luxury Hotels

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May 28 - May 29

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May 29 - May 30

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Shrewsbury hotels essential information

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Recent Luxury Hotels Reviews

1/5 Terrible

"While I do appreciate a early checkin, there was a mixup and I got charged not only the fee I paid online, but the full fee and deposit along check-in (deposit was expected, full charge was not but was cleared up when I brought it up, did cause my bank to place a temporary hold and lock funds up, but the vacation was still a hit). The major disappointment was finding out GWL dosent do the buffet if they have under 80% occupancy, and the normal food is quite awful, definitely not worth $140+ for one sit down meal for 3 adults. The food was sub par in most places if I'm being honest. The pizza was worse than what you could expect than a frozen pizza. Prices for things were as you would expect, high for small portions of improperly cooked food, items unavailable for purchase. While overall my kids had a great time. As parents we did not have the best time, but it's about them, not us. Overall, food was terrible this time, last time? Great, had us coming back and telling people. This time not so much. The room was nice, expected less but was quite large. Staff was great, no issues there, and the mistake charge was reversed. Though next time I will be using the room charge more, it was very convenient to have the charges come out all at once and you can quite easly get a bill at checkout to verify charges. We will absolutely be back, but next time I hope the food is better."

A verified traveler stayed at Great Wolf Lodge Boston / Fitchburg, MA

Posted 11 hours ago

Extended Stay America Suites Boston Westborough Computer Dr

1/5 Terrible

"Checked in, initially given the wrong room key, room was occupied! Glad they weren’t there. Went back to the front desk, lady was apologetic and gave us the right room keys. Hallways reeked of weed and trash. Trash was overflowing in the elevator lobbies on 2nd and 3rd floors. Got into our room to find it barely cleaned. Floor appeared clean and bed made but that was about it. Kitchen had residue all over the cabinets, broken cabinets, refrigerator and other surfaces covered in a layer of greasy dust. Office chair had food residue all over it. Bathroom was disgusting, no toilet paper. Folded out the sofa bed for the kids and found leftover pizza crust and food in the bed and the bed dropped dirt and food onto the floor as well. Went to call the front desk but the phone cord was cut. My one son has a bad cat allergy and was suffering bad. Looked at the sofa bed to find it covered in animal hair. I didn’t realize this place was all pet friendly, nothing during check in or booking indicated that at all nor was there an option for a non-pet room. Went back down to the front desk and was told they were out of rooms and no cleaning available so she let us out of the booking. 2 days later I still haven’t been refunded, called the hotel general manager and he was apologetic, stated a refund was made that night now it’s up to hotels.com to refund. I recommend staying away from third party booking sites as this is the fourth time I’ve had to fight to get a refund."

A verified traveler stayed at Extended Stay America Suites Boston Westborough Computer Dr

Posted 1 day ago

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