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XCELSIOR HOTEL AND SPA BY ROH

3.0 star property
Hotel in Shillong with a full-service spa

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Photo gallery for XCELSIOR HOTEL AND SPA BY ROH

Restaurant
View from room
Reception
Property entrance
Signature Room | Living area | TV

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Police Bazar, Shillong, ML, 793001
  • Wards Lake
    ‪3 min walk‬
  • Thrills Fun Park
  • Elephant Falls
    ‪11 min drive‬
  • Shillong (SHL)
    ‪29 min drive‬

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Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Room

Exclusive Room | 1 bedroom, free WiFi

Exclusive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, free WiFi

Executive Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | 1 bedroom, free WiFi

Deluxe Room, City View

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Room

Signature Room | 1 bedroom, free WiFi

Signature Room

  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Shillong

XCELSIOR HOTEL AND SPA BY ROH places you within a 10-minute stroll of India Orchidarium and Botanical Garden and Wards Lake. This 3-star hotel has 19 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Wards Lake - 3 min walk - 0.2 miles
  • Bishop Falls - 13 min walk - 0.7 miles
  • XSV Adventures Paintball Zone - 13 min walk - 0.7 miles
  • Golf Links Shillong - 3 min drive - 1.4 miles
  • Elephant Falls - 11 min drive - 7.2 miles

Getting around

  • Shillong (SHL) - 66 min drive

Restaurants

  • ‪City Dhabha - ‬6 min walk
  • ‪Regal - ‬5 min walk
  • ‪Eread Cafe - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪Hotel Centre Point - ‬1 min walk

About this property

XCELSIOR HOTEL AND SPA BY ROH

Hotel in Shillong with a full-service spa
Guests of XCELSIOR HOTEL AND SPA BY ROH enjoy features like a full-service spa, free WiFi in public areas, and spa services. If you drive, put free parking to good use. Front-desk staff can assist with luggage storage and access to locker space. Other amenities at this spa hotel include laundry facilities and a garden.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have free toiletries and slippers.
Guests can indulge in a pampering treatment at the hotel's full-service spa, MONSON SALON. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 600 for adults and INR 500 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately INR 600 for adults and INR 500 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
  • Check-in: noon—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts debit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Xcelsior Spa By Roh Shillong
XCELSIOR HOTEL AND SPA BY ROH Hotel
XCELSIOR HOTEL AND SPA BY ROH Shillong
XCELSIOR HOTEL AND SPA BY ROH Hotel Shillong

Frequently asked questions

Are free cancellation options available at XCELSIOR HOTEL AND SPA BY ROH?

XCELSIOR HOTEL AND SPA BY ROH provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around XCELSIOR HOTEL AND SPA BY ROH?

This hotel in Shillong is within a 10-minute walk of Wards Lake and India Orchidarium and Botanical Garden. You'll also find Bishop Falls and Crinoline Falls less than a mile away.

Is parking available on site at XCELSIOR HOTEL AND SPA BY ROH?

Yes, self parking is offered for free at the hotel.

Is there a spa available at XCELSIOR HOTEL AND SPA BY ROH?

MONSON SALON is the name of the hotel's full-service spa available for guests to enjoy.

Does XCELSIOR HOTEL AND SPA BY ROH include a casino at the property?

No, XCELSIOR HOTEL AND SPA BY ROH doesn't have a casino.

Is there an indoor pool at XCELSIOR HOTEL AND SPA BY ROH?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at XCELSIOR HOTEL AND SPA BY ROH?

Couples staying at this hotel will appreciate amenities like slippers as well as a full-service spa and a steam room.

Are there hot tubs at XCELSIOR HOTEL AND SPA BY ROH?

No, but this hotel does have a steam room.

Does XCELSIOR HOTEL AND SPA BY ROH have a restaurant with a breakfast menu?

XCELSIOR HOTEL AND SPA BY ROH offers continental breakfast each morning for a surcharge though there is no restaurant.

Does XCELSIOR HOTEL AND SPA BY ROH allow pets to stay free of charge?

No, pets aren't allowed at XCELSIOR HOTEL AND SPA BY ROH.

Does XCELSIOR HOTEL AND SPA BY ROH have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to XCELSIOR HOTEL AND SPA BY ROH?

The closest major airport to XCELSIOR HOTEL AND SPA BY ROH is Shillong (SHL), which is 18.7 mi away (66 minutes by car).

Can I book a room with a balcony at XCELSIOR HOTEL AND SPA BY ROH?

No, at XCELSIOR HOTEL AND SPA BY ROH, there aren't any guestrooms that list a balcony.

XCELSIOR HOTEL AND SPA BY ROH Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pikuto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience of my stay at hotel

It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom.
Stayed 1 night in May 2025